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  3. ACE and Automated Systems
  4. ACE Portal Modernization
  5. ACE Portal Modernization - Phase 3

ACE Portal Modernization - Phase 3

Note: Internet browser bookmarks should be updated to reflect the modernized portal URL: https://ace.cbp.gov

In January 2023, U.S. Customs and Border Protection (CBP) began gradually deploying Phase 3 of the Automated Commercial Environment (ACE) Portal Modernization. This deployment phase was completed on May 21. Phase 3 changes included updates to the References tab and the migration of other functionality from the legacy ACE Portal to the modernized platform.

What changes will trade, and partner government agency (PGA) users see in the modernized ACE Portal?

Edit Functionality for Account Types

  • All applicable account information for the following account types will become editable for trade and PGA users. Users will be able to make changes in the Details, Contacts, or Addresses tabs in the account view of the types listed below:
    • Trade Users
      • Org Broker
      • Surety
      • Filer
      • Service Provider
      • Protest Filer
      • Facility Operator
      • Vessel Agent
      • Importer
    • Trade and PGA Users
      • Exporter

References Tab Updates*

  • The following ACE application links are included in Phase 3 of the ACE Portal modernization:
    • Trade users
      • ACE Forms
      • AES Direct
      • Truck Manifest Trade Portal
    • PGA users
      • Multi-Modal Manifest
      • PGA Data Processing (ITDS)
      • Foreign Trade Zone (FTZ) Online tools
      • Document Image System (DIS)
      • Automated Export System (AES)

*CBP will alert users of References tab updates as they occur. When functionality becomes accessible via the modernized ACE Portal, parallel access to the same functionality via the legacy ACE Portal will remain for an interim period, giving users sufficient time to adjust to accessing the functionality in the modernized ACE Portal.

What additional resources are available?

Training

  • CBP has published an updated Modernized ACE Portal Account Types Quick Reference Guide (QRG) for trade users. The QRG will be available on the ACE Training and References webpage.
  • The QRG for PGA users will be sent via email.

Additional Support

Note on Internet Browser: If trade users are using Internet Explorer, access to modernized ACE Portal functionality may be limited. Alternatively, Microsoft Edge or Google Chrome enable access to all features

 
Tags: 
Automated Commercial Environment (ACE)
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