Need answers? We recommend you first try our CBP Information Center website, help.cbp.gov. It has more than 500 answers about CBP policies and procedures.
If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time. You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511). If you are outside the U.S. you must call +1-202-325-8000. (Telecommunications device for the hearing impaired please call 7-1-1).
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Service of Process
Procedures for service of summonses and complaints as well as subpoenas for actions against the Agency or its personnel in their official capacity. This contact information is only for notice required pursuant to litigation with the Agency or its personnel in their official capacity.
Information Correction Request
This website seeks to provide timely and accurate information. Should you see an error on www.cbp.gov, please review our policies and fill out an information correction form. For I-94 information assistance, please see the "What can I do if I feel this information is incorrect?" in the I-94 FAQ at https://i94.cbp.dhs.gov/I94/#/faq.