New Employee Resources
Welcome to CBP
Welcome to U.S. Customs and Border Protection and congratulations on accepting a conditional job offer for employment! We judiciously seek employees with your expertise, character, and dedication to fulfill our mission. CBP holds high expectations for each employee as we safeguard America's borders to keep terrorists and their weapons out of the United States while facilitating lawful international travel and trade.
Please use this webpage as a resource, which will include background investigation information and, if selected, information about New Employee Orientation. Please direct any questions that cannot be answered here to your hiring official.
Get to Know CBP
It is an exciting time to join CBP. Our vision to serve as a premier law enforcement agency enhancing the nation's safety, security and prosperity through collaboration, innovation and integration guides the efforts of all those who carry out the mission. Use the links below to learn more about the history, organization and values of CBP.
The Background Investigation
A favorably determination resulting from a completed background investigation is required for your placement in a position with CBP. Final determination of your suitability for the position will be determined by CBP's Office of Professional Responsibility.
Please view this message from Office of Professional Responsibility on the importance of being truthful and fully forthcoming during the hiring process, including when completing the background investigation and polygraph requirements.
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Enter on Duty (EOD) Date
Once you have successfully completed the background process, you will be notified of your EOD date via a final selection letter. The links below provide general information about CBP’s benefits and what you can expect during the hiring process. In addition, a link is provided for you to fill out benefit/employment forms in advance of your EOD date. It is recommended that you set aside three to four hours to complete this paperwork. Please note: these forms only apply to those who have successfully completed the background process.
The Office of Personnel Management’s Onboarding Manager (OM) program is CBP’s entrance on duty system for all Federal new employees to complete, sign, and submit most new employee forms electronically. For more information and where to submit a form, please view our Onboarding Manager webpage.