US flag Official website of the Department of Homeland Security

Trade Outreach via Webinar

CBP hosts trade outreach events via free webinars to provide more timely and up-to-date information to the international trade community on CBP trade policy, as established by the agency.

CBP continues to offer live webinars that will be recorded and available for subsequent on-demand viewing over the Internet. The programs will consist of a high-level overview of the initiative, policy, or other topic, and will conclude with an opportunity for the trade to ask pertinent questions. To maximize the trade community's ability to ask questions during the webinars, the presentation portion will be limited to approximately 30 minutes.

Space is limited per webinar, so please pre-register using the CBP online registration process listed below. Although the trade outreach webinars are provided free of charge, CBP incurs a penalty fee for unused telephone lines per event. If for any reason you must cancel your registration, please submit your notice of cancellation via the online cancellation form 48 hours prior to the event.


Previously Recorded Webinars

2018 CPSC Regulatory Robot Webinar (December 11, 2018)

On December 11, 2018, U.S. Consumer Product Safety Commission (CPSC)’s Small Business Ombudsman, along with U.S. Customs and Border Protection’s Office of Trade Relations and the National Customs Brokers and Forwarders Association of America (NCBFAA), presented information on business resources available through the CPSC, and provided a demonstration of the agency’s newly launched Regulatory Robot.  This free online tool helps businesses determine what U.S. safety regulations apply to specific consumer products.  The Robot demo highlights the system’s enhanced functionality, including content now fully available in English and Chinese, and partially available in Spanish, Vietnamese, and Indonesian.

Webinar Recording


2018 Forced Labor Webinar (August 22, 2018)

On August 22, 2018,  U.S. Customs and Border Protection (CBP) Office of Trade with speakers from the Department of Labor (DOL), Department of State (DOS) and a non-profit organization, Verite, hosted a Forced Labor webinar.  The CBP Forced Labor Division gave an update on their role and responsibilities, DOL gave an overview on its Comply Chain: Business Tools for Labor Compliance in Global Supply Chains, DOS furnished remarks as a lead in to the presentation by Verite on the Responsible Sourcing Tool. 

2018 Customs Broker Triennial Status Report and Fee, Paperless Submission Webinar (February 5, 2018)

The CBP Office of Trade, Broker Management Branch scheduled a webinar on February 5 webinar from 2-3 p.m. EST to discuss the status of the submission period for the 2018 CBP Triennial Status Report and fee that opened Dec. 15, 2017. Every licensed broker is required to file a status report with CBP every three years and the deadline for submitting the 2018 Triennial Status Report and fee is Feb. 28, 2018, at 11:59 p.m. EST.

Brokers may submit fees electronically via, which accepts credit card, debit card, and digital wallet (i.e. PayPal and Amazon Pay) payments. No additional fees are charged for any payments, and receipts are provided electronically. CBP encourages all brokers to submit the report and fee electronically; however, CBP will accept a paper status report and payment at the port that originally delivered the license.

Failure to file a Triennial Status Report will result in revocation of the customs broker’s license by operation of law, without prejudice.

ORR Broker Regulations and BMB Brokers Exam Webinar (July 26, 2017)

On July 26, 2017 A webinar was held to discuss The Automated Customs Broker’s Exam. Some key points that were reviewed in the webinar were, automating the exam; modernization, registration, location, environment and a sample exam link and results notification was provided. Also discussed during the webinar were the recent Executive Orders (EO) and guidance documents affecting the regulatory environment.

Broker's Audit Webinar (June 26, 2017)

On June 26, 2017 A webinar was held to discuss the following topics,

Regulatory Audit: Broker Validation Activities

  • Audits
  • Non Audit Services
  • Surveys
  • Informed Compliance

Webinar Link

Donations Acceptance Program (DAP) Webinar (October 11, 2016)

On October 21, 2016, U.S. Customs and Border Protection (CBP) and the U.S. General Services Administration (GSA) will hosted a webinar for interested parties to learn more about the Donations Acceptance Program (DAP) and the current open season for proposal submission.  CBP answered questions submitted to the DAP Inbox and discussed the proposal evaluation process and timeline.  Further information about the program and the open season for submitting proposals can be found on the DAP Page on  

Webinar Recording 

U.S. Merchandise Processing Fee (MPF) Webinar (April 12, 2016)

On April 12, 2016, U.S. Customs and Border Protection’s Office of Trade Relations and Chief Financial Officer hosted a webinar to provide additional information on the draft proposed changes to the Merchandise Processing Fee as required under the Transpacific Partnership (TPP) agreement. The webinar helped users understand how CBP developed the proposal and next steps for consideration.


Importer Security Filing (ISF) Enforcement Update Webinar (May 5, 2015)

On May 5, 2015, there was a final webinar as the last educational outreach effort before the expiration of the extended 12-month period during which Headquarters reviews all the requests for liquidated damages claims prior to issuance.
U.S. Consumer Product Safety Commission (CPSC) Webinar# 3 (April 9, 2015)
On April 9, 2015, CPSC and the COAC working group trade leads presented information on the certificate e-filing pilot concept that will be in conjunction with CPSC certificate filing at entry.
U.S. Consumer Product Safety Commission (CPSC) Webinar# 2 (March 26, 2015)
On March 26, 2015, CPSC and the COAC working group trade leads presented information on the certificate e-filing pilot concept that will be in conjunction with CPSC certificate filing at entry.
FDA Webinar on Single Window (March 24, 2015)
On March 24, 2015, Captain Domenic Veneziano, Director, Division of Import Operations at the Food and Drug Administration (FDA), and Elizabeth McQueen, Branch Chief at the International Trade Data System (ITDS), presented an update on Single Window and the Automated Commercial Environment (ACE), and Partner Government Agency (PGA) onboarding.
PGA Progress Webinar (March 16, 2015)
On March 16, 2015, the ACE Business Office, Animal and Plant Health Inspection Service (APHIS), Environmental Protection Agency (EPA), and Food Safety and Inspection Service (FSIS) presented information and updates on pilot planning and implementation of the Single Window.
U.S. Consumer Product Safety Commission (CPSC) Webinar# 1 (March 12, 2015)
On March 12, 2015, Carol Cave, Jim Joholske (Office of Import Surveillance) and Mary House (Office of the General Counsel) met with a CBP working group in coordination with COAC to discuss CBP’s pilot to test implementation of the PGA Message Set for CPSC certificate filing at entry. Carol Cave presented information on the certificate e-filing pilot concept.
Last modified: 
February 14, 2019