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Child Care

We are parents first, and employees second. Our families are the reason we come to work every day!  CBP recognizes how important your children are to you, and provides you with resources to help you manage your work/life balance.

Child Care Subsidy

The Child Care Subsidy Program applies to full- and part-time employees whose children are under the age of 13, or disabled and under the age of 18, and are enrolled or will be enrolled in licensed family child care homes or center-based childcare. The child care must be licensed and/or regulated by State and/or local authorities. Before/after school care and summer camps may also qualify. To be eligible to participate in this program, your gross household income must fall into one of the fee categories below:

FeeTotal Adjusted Gross Household Annual IncomeMaximum Monthly Amount Paid By CBP
I$120,000 and below$400.00
II$120,001 - $144,000$300.00

For more information on how to apply, please go to or call the CBP Child Care Program Administrator at 202-559-7042.

CBP Backup Care Program

The CBP Backup Care Program offers you and your family more family care options. This program will help employees find and pay for temporary short-term center or in-home care so you can be at work when your regular child/adult/elder/pet care is unavailable. Backup care might be needed when:

  • Your child’s school is closed
  • Your adult or eldercare arrangements fall through
  • You have an important meeting to attend and your regular caregiver is unavailable
  • You have to travel, attend training, or work longer hours, and your care provider is unavailable or
  • You need help recovering from a personal illness or injury in order to return to work.

Access to high-quality backup care helps you get to work with the confidence of having a reliable, emergency backup provider at a cost you can afford.

For more information or to schedule backup care, please go to or call 1-844-222-5871.

Employee Support Programs

Your Employee Assistance Program provides employees and their eligible family members with up to 12 free face-to-face counseling sessions per year, per issue. Counselors can help parents with common parenting challenges and can provide referrals to parenting support groups.

Common parenting challenges include:

  • Childhood trauma
  • Helping children cope with divorce
  • Parenting stepchildren
  • Dealing with difficult children
  • Parenting teens
  • Teen substance use

Contact the EAP at 1-800-755-7002 for professional and confidential assistance in dealing with any parenting issue, big or small.

Your EAP also provides practical assistance to employees and their families. These benefits include:

  • Adoption resources and assistance
  • Child care search - including verified availability
  • Child safety kit - If you have a child under age three, this free kit provides tools and information to help you protect him or her from today's most prevalent dangers.
  • Summer camp search – including verified availability
  • Lactation support – including discounts and information
  • Education support – includes searches for tutors, afterschool programs, and assistance with navigating the college application process

Flexible Spending Account Program (FSAFEDS)

If you have a child who is in daycare or who attends a summer camp, take advantage of the tax savings that a Flexible Spending Account can provide.  You can enroll in the FSAFEDS program during benefits open season or within the grace period allowed for a Qualifying Life Event which is 31 days before the event to 60 days after the event.

For more information, or to enroll or change your enrollment, contact FSAFEDS at: 1-877-372-3337, or visit the website at:

Lactation Support

The Lactation Support Program is to enhance the quality of worklife for employees who are nursing mothers, while also maintaining productivity and mission functions of the agency. The agency recognizes that returning to work after having a baby can be a challenging and stressful time for employees. At CBP, we care about the health and well-being of all of our employees and seek to provide the needed worksite assistance.  Eligible CBP employees are responsible for: requesting the use of a private lactation room/space with reasonable notice; providing their own breast pump; maintaining the cleanliness of the lactation room/space and cleaning up any expressed milk spillage; storing all expressed milk in closed containers; and taking all expressed milk home daily.

Parenting a Child with Special Needs

Your Employee Assistance Program (EAP) provides expert guidance and assistance to families who are raising children with special needs. Key program areas are:

  • Guidance on managing family dynamics
  • Personalized consultation on advocating for your child in your local public school system
  • One-on-one guidance on becoming an effective advocate for your child
  • Expert information on state laws and regulations that can help you be a better advocate for your child's rights
  • Personalized referrals to resources in your local community

Call the EAP at 1-800-755-7002 to set up an appointment with a special needs parenting consultant today. 


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