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  3. Accessibility

Sections 508 and 504 Accessibility

CBP is Committed to Accessibility

Section 508

Section 508 is a federal law that requires agencies to provide individuals with disabilities equal access to electronic information and data comparable to those who do not have disabilities, unless an undue burden would be imposed on the agency. The Section 508 standards are the technical requirements and criteria that are used to measure conformance with this law. More information on Section 508 and the technical standards can be found at Section508.gov.

If you have feedback or concerns related to the accessibility of any content on U.S. Customs and Border Protection websites, please contact the CBP Section 508 coordinator via email at 508CBP@cbp.dhs.gov. Please include the web address (URL), or website name and the specific problems you have encountered.

If you would like to file a Section 508-related complaint, please contact the CBP Section 508 coordinator by email at 508CBP@cbp.dhs.gov. Please include the web address (URL), or website name and the specific problems you have encountered.

If you have comments and/or questions related to the agency’s Section 508 program, please contact the CBP Section 508 coordinator by email at 508CBP@cbp.dhs.gov.

NOTE: The email address above is ONLY to be used for accessibility issues to web content. All other issues should be referred to the CBP INFO Center.

Section 504

Section 504 is a federal law that requires agencies to provide individuals with disabilities an equal opportunity to participate in their programs and activities, unless modifications of policies, practices and procedure would fundamentally alter the nature of the program, service or activity, or result in undue financial and administrative burdens on the agency.

For further information, or if you have questions regarding Section 504 requirements, please review the Equal Opportunity Notice for Section 504

Last Modified: May 23, 2022