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CTPAT Portal

Launched in 2014, the CTPAT Portal 2.0 (Portal) is designed to streamline applications to U.S. partnership programs, add functionality requested by CTPAT Partners, and meet DHS mandated security requirements. The Portal provides flexibility to adapt to future data requirements and administer multiple partnership programs, e.g., CTPAT and CTPAT Trade Compliance within a single site.

Partner Benefits of Portal’s design include the following:

  • Trade accounts participating in multiple partnership programs can be accessed via a single sign-on.
  • Trade Organizations can define the relationships between CTPAT accounts with different security standards (e.g., relationships between an Importer with Tier II benefits vs. Importer with Tier III benefits).
  • Different trade entity accounts can be linked within a Trade Organization (e.g., linkage of a manufacturer and importer account.) to reflect actual company organization.

As the design and functionality of the Portal evolves, this site will be used as a library and resource for all publicly available Portal documents and information.

Portal Updates NEW


November 27, 2023

CTPAT and TC Portal Transition Update

CTPAT Partners,

The Customs Trade Partnership Against Terrorism (CTPAT) and the Trade Compliance (TC) program 3.0 Portal Deployment has been delayed.  A new date for deployment has yet to be determined.  We will notify you once a new date for deployment and a data freeze period has been rescheduled.  Please disregard the data freeze message sent out previously in early November.  The data freeze time period will be determined after a new deployment date has been set.  As you all know, deployment of a new system is a challenging task, and our team is working diligently to ensure we are ready for a successful deployment.  We recommend partners remain up to date on their CTPAT and TC Portal accounts.  This should include a review of the users that have access to your accounts.  CTPAT has noticed an increase in email failures during these notifications from users that no longer have active partner company emails but remain listed as active users in trade partner’s CTPAT/TC accounts.

We will send additional guidance as it becomes available.

Thank you.

CTPAT and TC Portal team


What to Do if You Can't Access Your Account

If you are unable to access your account, please double check that your user name is correct. The user name should be the same as the email address you entered into the Portal as your contact information. If you need to reset your password, see below.

If you are still unable to access your account, it may be locked. This can happen for a number of reasons, to include entering an incorrect password too many times, or account suspension.

If your account seems locked, please contact your Supply Chain Security Specialist or management at the field office assigned to your account.


If You Have Trouble Accessing Your CTPAT Account

Last Modified: Nov 27, 2023