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CTPAT Portal

Launched in 2014, the CTPAT Portal 2.0 (Portal) is designed to streamline applications to U.S. partnership programs, add functionality requested by CTPAT Partners, and meet DHS mandated security requirements. The Portal provides flexibility to adapt to future data requirements and administer multiple partnership programs, e.g., CTPAT and CTPAT Trade Compliance within a single site.

Partner Benefits of Portal’s design include the following:

  • Trade accounts participating in multiple partnership programs can be accessed via a single sign-on.
  • Trade Organizations can define the relationships between CTPAT accounts with different security standards (e.g., relationships between an Importer with Tier II benefits vs. Importer with Tier III benefits).
  • Different trade entity accounts can be linked within a Trade Organization (e.g., linkage of a manufacturer and importer account.) to reflect actual company organization.

As the design and functionality of the Portal evolves, this site will be used as a library and resource for all publicly available Portal documents and information.

 

What to Do if You Can't Access Your Account


If you are unable to access your account, please double check that your user name is correct. The user name should be the same as the email address you entered into the Portal as your contact information. If you need to reset your password, see below.

If you are still unable to access your account, it may be locked. This can happen for a number of reasons, to include entering an incorrect password too many times, or account suspension.

If your account seems locked, please contact your Supply Chain Security Specialist or management at the field office assigned to your account.

 

If You Have Trouble Accessing Your CTPAT Account
 

  • Last Modified: August 29, 2022