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CTPAT Portal

Launched in 2014, the CTPAT Portal 2.0 (Portal) is designed to streamline applications to U.S. partnership programs, add functionality requested by CTPAT Partners, and meet DHS mandated security requirements. The Portal provides flexibility to adapt to future data requirements and administer multiple partnership programs, e.g., CTPAT and CTPAT Trade Compliance within a single site.

Partner Benefits of Portal’s design include the following:

  • Trade accounts participating in multiple partnership programs can be accessed via a single sign-on.
  • Trade Organizations can define the relationships between CTPAT accounts with different security standards (e.g., relationships between an Importer with Tier II benefits vs. Importer with Tier III benefits).
  • Different trade entity accounts can be linked within a Trade Organization (e.g., linkage of a manufacturer and importer account.) to reflect actual company organization.

As the design and functionality of the Portal evolves, this site will be used as a library and resource for all publicly available Portal documents and information.

Portal Updates NEW

February 6, 2024

CTPAT Partners,

January 26, 2024, was the “Go-Live” date for both the Customs Trade Partnership Against Terrorism (CTPAT) and the Trade Compliance (TC) Portals. Please note the points below.

  • The new link to Portal 3.0 is
  • Each user will need to create a new account.
  • Instructions can be found at CTPAT and TC Portal 3.0 Account Creation | U.S. Customs and Border Protection (
  • Please report any issues, bugs, and/or data fixes needed for CTPAT and TC 3.0 Portals to the CBP Technology Service Desk for resolution.
  • Email: Phone number: 800-927-8729
  • All of your current company data in CTPAT and TC Portals will be automatically transferred to the CTPAT and TC 3.0 Portals. This includes your current account history, information, data, reports, and documents.
  • There is no need to copy or download any information from your current account unless you chose to do so for your own purposes.
  • The validation report format is changing. However, all previous validation reports will be stored in your account library as a pdf file. All validation reports generated in 3.0 will have a new design.
  • Accounts that currently have multiple security models under a single trade org will have those accounts separated. This transition will bring our partners back to “single” CTPAT accounts as was the case with Portal 1.0.
    • This will not affect the account information. All linked/joined/merged accounts will be separated, and information transferred accordingly.
    • This will not affect login. If you are a user/point of contact for multiple accounts, you will see those accounts upon login and then select which account you want to access.
  • Training Videos for the new 3.0 Portal will be located within the Public Library section of the Portal.

CTPAT and TC Portal team


What to Do if You Can't Access Your Account

If you are unable to access your account, please double check that your user name is correct. The user name should be the same as the email address you entered into the Portal as your contact information. If you need to reset your password, see below.

If you are still unable to access your account, it may be locked. This can happen for a number of reasons, to include entering an incorrect password too many times, or account suspension.

If your account seems locked, please contact your Supply Chain Security Specialist or management at the field office assigned to your account.


If You Have Trouble Accessing Your CTPAT Account

Last Modified: May 13, 2024