Ms. Andrea J. Bright serves as the Assistant Commissioner, Office of Human Resources Management, Enterprise Services, U.S. Customs and Border Protection. In this role, she oversees human resource services to more than 60,000 employees in the United States and abroad in the following key areas: organization design, hiring, workforce planning and analysis, pay and compensation, retirement benefits and planning, executive services, employee benefits, occupational safety and health, labor and employee relations, workforce resiliency and wellness, and recruitment and placement.
Prior to serving as Assistant Commissioner, Ms. Bright served as the Chief Human Capital Officer and Chief Learning Officer at the Office of Personnel Management (OPM), where she was responsible for overseeing all human resources functions and services for the agency, including recruiting, staffing, classification, executive resources, employee relations, labor relations, benefits, policy, systems, and processing. Ms. Bright has also served in a variety of key leadership positions at OPM since 1996, including Deputy Associate Director for Human Resources Management/Deputy Chief Human Capital Officer, Deputy Human Resources Director, Manager of Classification and Assessment Policy, and Personnel Research Psychologist.
Ms. Bright completed graduate coursework in Industrial/Organizational Psychology at George Washington University, where she was a Presidential Merit Fellow. She also holds a Bachelor of Arts in Psychology, with a minor in English, from the University of Houston.