Troy A. Miller is the Senior Official Performing the Duties of the Commissioner for U.S. Customs and Border Protection (CBP). He leads more than 60,000 employees and ensures the advancement of the agency’s mission, strategic objectives, and related Administration priorities. He directs CBP’s three core missions, counterterrorism, border security, and trade enforcement, while facilitating $4 trillion in trade and facilitating travel of over 410 million people through ports of entry.
Pete R. Flores is the Acting Deputy Commissioner for U.S. Customs and Border Protection (CBP). As the agency’s senior career official, he oversees the daily operations of CBP’s expansive mission, including matters relating to trade, travel, and national security.
Chief Operating Officer
James McCament is the Acting Chief Operating Officer for U.S. Customs and Border Protection (CBP). In this role, Mr. McCament ensures the frontline is equipped with the personnel, tools, and vital information needed, improving the agency’s capacity to adapt and respond to an ever-changing environment.
Intergovernmental Public Liaison
Executive Director Tim Quinn
The Intergovernmental Public Liaison is responsible for advising the commissioner, deputy commissioner and program offices on the impact of CBP policies and initiatives with regard to state, local and tribal stakeholders.
To accomplish this mission, the liaison office strives to maintain open communication and build effective relationships with state, local and tribal governments. The office assists these stakeholders through regular, transparent and proactive communication by maintaining partnerships through active outreach.
State, local and tribal governmental issues regarding border security and trade facilitation can be referred to the Intergovernmental Public Liaison.
Privacy and Diversity
The Privacy and Diversity Office (PDO) is responsible for developing and implementing the policies, procedures and internal controls necessary to: Create a culture of privacy by ensuring and safeguarding all personally identifiable information (PII) pursuant to the Privacy Act; processing Freedom of Information Act (FOIA) requests; ensure that CBP respects and protects the civil rights and civil liberties of the trade and traveling public; comply with Limited English Proficiency (LEP) requirements; receive and process equal employment opportunity (EEO) complaints filed by applicants and current CBP employees; advance CBP’s Diversity and Inclusion initiatives; and to ensure compliance with the Prison Rape Elimination Act (PREA).
The Office of Trade Relations, headed by the Senior Advisor for Trade, is responsible for managing CBP’s outreach and communications with the international trade community. The office ensures that the trade community and the public understand that trade is an integral part of CBP’s mission: making America safer, stronger, more prosperous, and economically competitive.
The office's mission is to continually improve relations between CBP and the trade community by enhancing collaboration, cooperation, and inform decision making at all levels including operational, legislative, and political. The office also is responsible for organizing and presenting formal CBP outreach efforts to the trade community, including CBP’s annual Trade Symposium, monthly trade day meetings, trade roundtable meetings, and webinars.
The office manages the Advisory Committee on Commercial Operations of U.S. Customs and Border Protection (COAC), a congressionally mandated trade advisory group. Finally, the office is the designated regulatory fairness representative for the agency with responsibility for promoting compliance with the Small Business Regulatory Enforcement Fairness Act.