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Disability Access at U.S. Customs and Border Protection

U.S. Customs and Border Protection (CBP) is committed to strengthening and supporting full inclusion and equal opportunity for persons with disabilities in its programs and activities in accordance with Department of Homeland Security (DHS) policy and regulations related to Section 504 of the Rehabilitation Act of 1973, as amended, and related laws.

CBP's comprehensive approach to border control and management, combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity requires CBP to interact with diverse communities of individuals, both domestic and foreign, which includes persons with disabilities.

Our employees strive to ensure that all persons with whom they interact are afforded equal access to programs and activities, including individuals with disabilities.  CBP takes pride in having developed multiple resources and strategies to provide disability access and embed nondiscrimination for individuals with disabilities in all CBP programs and activities that impact the public

The Rehabilitation Act of 1973, as amended, Public Law (Pub. L.) 93-112, 29 United States Code (U.S.C.) 794 et seq.

The Rehabilitation Act of 1973 is a federal statute that prohibits discrimination on the basis of disability.  Under Section 504, CBP, as an agency within the Federal government must ensure nondiscrimination on the basis of disability in all its programs and activities.

Policy

CBP has adopted the DHS policy on disability access contained in DHS Directive Number: 065-01, Nondiscrimination for Individuals with Disabilities in DHS-Conducted Programs and Activities (Non-Employment) (September 25, 2013).  As such, it is the policy of CBP to provide equal opportunity for qualified individuals with disabilities encountered in CBP-conducted programs and activities, through program accessibility, physical access, and effective communication.  For further information, or to access the full policy, please review the CBP Policy on Nondiscrimination for Individuals with Disabilities in CBP-Conducted Programs and Activities

CBP Disability Access Plan for Public-Facing Programs and Activities

The CBP Disability Access Plan for Public-Facing Programs and Activities outlines strategies to enhance access for individuals with disabilities and to strengthen compliance with Section 504 of the Rehabilitation Act.  The Plan was approved by the DHS Office for Civil Rights and Civil Liberties. 

Section 504 Notice

Section 504 is a Section within the Rehabilitation Act of 1973 that requires agencies to provide individuals with disabilities an equal opportunity to participate in their programs and activities, unless modifications of policies, practices, and procedures would fundamentally alter the nature of the program, service or activity, or result in undue financial and administrative burdens on the agency.  For further information, or if you have questions regarding Section 504 requirements, please review the Equal Opportunity Notice for Section 504.

Section 508 Notice

Section 508 is a section within the Rehabilitation Act of 1973 that requires agencies to provide individuals with disabilities equal access to electronic information and data comparable to those who do not have disabilities, unless an undue burden would be imposed on the agency.  For further information, or if you have questions regarding Section 508 requirements, please review the Equal Opportunity Notice for Section 508.

CBP Information Center

The CBP Information Center may be contacted for information on a wide variety of topics including how to make a request for reasonable accommodation in CBP inspection processes.

 

Last modified: 
November 19, 2019