For questions regarding importing, exporting or the status of your shipment, please contact the local service port. To locate your local service port - air, land, or sea, visit the Locate a Port of Entry website. The ports are listed by each state and provide the contact information. For questions on how to import merchandise into the United States, visit the Basic Importing and Exporting section. Also, you may take advantage of CBP's Questions and Answers database to research your questions.
Scam Alert
Individuals nationwide have reported receiving unsolicited calls from scammers posing as CBP officials. These calls are phone scams/phishing attempts and the public is urged to not provide the caller with any information. Learn more about the scam.
| Contact | Title & Office | Phone Number |
|---|---|---|
| Alice Kipel | Executive Director | 202-325-0100 |
| Emily Simon | Deputy Executive Director | 202-325-0142 |
| Commercial & Trade Facilitation Division | ||
| Yuliya A. Gulis | Division Director | 202-325-0042 |
| Monika Brenner | Branch Chief, Valuation & Special Programs | 202-325-0038 |
| Gregory Connor | Branch Chief, Electronics, Machinery, Automotive & International Nomenclature | 202-325-0025 |
| Gail Kan | Branch Chief, Entry Process & Duty Refund | 202-325-0346 |
| Andrew Langreich | Branch Chief, Chemicals, Petroleum, Metals & Misc. Articles | 202-325-0089 |
| Sarah Kafka | Branch Chief, Food, Textiles & Marking | 202-325-1212 |
| Border Security & Trade Compliance Division | ||
| Charles Steuart | Division Director | 202-325-0020 |
| Richmond Beevers | Branch Chief, Cargo Security, Carriers & Restricted Merchandise | 202-325-0084 |
| Paul Pizzeck | Branch Chief, Penalties | 202-325-0082 |
| Alaina van Horn | Branch Chief, Intellectual Property Rights | 202-325-0083 |
| Dax Terrill | Branch Chief, Exclusion Order Enforcement | 202-325-0094 |
| Vacant | Branch Chief, Regulatory Reform and Priority Programs | |
| Regulations & Disclosure Law Division | ||
| Robert Altneu | Division Director | 202-325-0023 |
| Emily Rick | Branch Chief, Trade & Commercial Regulations | 202-325-0369 |
| Seth Renkema | Branch Chief, Economic Impact Analysis | 202-325-0056 |
| James V. DeBergh | Branch Chief, Border Security Regulations | 202-325-0098 |
| Matthew Pollack | Branch Chief, Disclosure Law & Judicial Actions | 202-325-0052 |
| Shari Suzuki | Branch Chief, FOIA Appeals, Policy & Litigation | 202-325-0220 |
| National Commodity Specialist Division, New York | ||
| Steven Mack | Division Director | 646-733-3001 |
| Vacant | Branch Chief, Customs Information Exchange | |
| Denise Faingar | Branch Chief, Consumer Products & Mass Merchandising | 646-733-3004 |
| James Forkan | Branch Chief, Agricultural, Electronics, Automotive, Aerospace Footwear | 646-733-3040 |
| Deborah Marinucci | Branch Chief, Textiles and Wearing Apparel; Pharmaceuticals & Chemicals | 646-733-3070 |
| Mark Nackman | Branch Chief, Metals, Machinery, Manufacturing Materials & Petroleum | 646-733-3050 |
RAAAS Headquarters Main Number: 202-325-7990
Field Offices
| Office | Main Number |
|---|---|
| Atlanta Regulatory Audit Office | 678-284-5965 |
| Boston Regulatory Audit Office | 617-565-6310 |
| Chicago Regulatory Audit Office | 312-983-9600 |
| Detroit Regulatory Audit Office | 313-964-7372 |
| Houston Regulatory Audit Office | 281-985-6781 |
| Long Beach Regulatory Audit Office | 562-980-3220 |
| Miami Regulatory Audit Office | 305-597-3119 |
| New York Regulatory Audit Office | 646-733-3126 |
| Philadelphia Regulatory Audit Office | 215-717-1378 |
| San Francisco Regulatory Audit Office | 415-782-9440 |
Trade Remedies-AD/CVD Division
- General inquiry: www.cbp.gov/trade/programs-administration/trade-remedies or Inquiries can be submitted via the ADCVD Division webpage at https://cbptrade.force.com/ADCVDTradeRemedies/s/
- Trade Remedy Inbox: traderemedy@cbp.dhs.gov
- AD/CVD Inbox: adcvdissues-hq@cbp.dhs.gov
Green Trade Division
Green Trade inbox: GreenTradeForum2023@cbp.dhs.gov
IPR & E-Commerce Division
- E-Commerce & Small Business: ecommerce@cbp.dhs.gov
- IPR HELPDESK: IPRHELPDESK@cbp.dhs.gov
Textiles & Free Trade Agreements Division
- FTA Inbox: FTA@cbp.dhs.gov – covering all inquiries for free trade agreements and preferential trade legislations.
- USMCA Inbox: USMCA@cbp.dhs.gov – covering all inquiries for the USMCA free trade agreement.
- Textile Inbox: OTTEXTILE_POLICY_ENF@CBP.DHS.gov – covers all inquires for the Textile policy branch.
CORE Division
- General Entry Summary Inbox: OTENTRYSUMMARY@cbp.dhs.gov (General entry summary related questions)
- OT Protests Inbox: OT-PROTEST@cbp.dhs.gov (All questions related to Protests)
- OT Reconciliation Inbox: OT-RECONFOLDER@cbp.dhs.gov (All questions related to Reconciliation entries)
- Broker Management for broker entries: brokermanagement@cbp.dhs.gov
- Bonds: otbond@cbp.dhs.gov
- OT Drawback: otdrawback@cbp.dhs.gov
Trade Modernization Division (TMOD)
TMOD Inbox: TMOD@cbp.dhs.gov
International Collaboration Division (ICD)
- Quota Inbox: HQQuota@cbp.dhs.gov
- CTAC Inbox: CTAC@cbp.dhs.gov
- 1USG Inbox: 1USGBRANCH@CBP.DHS.GOV
- GBI Inbox: GBI@CBP.DHS.GOV
Business Transformation and Innovation Division
Entry Summary, Accounts & Revenue
- For all HTS inquiries htsadmin@cbp.dhs.gov
- For general inquiries esar@cbp.dhs.gov
Client Services Division
supervisoryclientreps@cbp.dhs.gov
