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E-Commerce

Recognize E-Commerce Announcements

Guidance and important announcements pertaining to e-commerce compliance measures, import laws and regulations.

Guidance and Announcements

International Mail Guidance for Carriers and Qualified Parties

CBP issued detailed guidance for duties on international mail in accordance with Executive Order 14324 that suspends duty-free de minimis treatment for all countries.
CSMS # 66311990

See the dropdown menu below for approved qualified parties.

Qualified PartyPoint of ContactE-MailTelephone
Advance Customs Broker & Logistics, IncBina Shahshahbina10@gmail.com+1 630-965-4311
BoxC Logistics, Inc.Chad Schofieldcustoms@boxc.com+1 646-600-5030
Cargowise LogisticsNicole Bancalarinicole@cargowiselogistics.com+1 917 912-4433
Customs Now Inc.Karin Smithkarin.smith@customsnow.com+1 888 669-7501 ext 302
DJ Customs

Sasha Son

Deukjin An

sasha.son@djcustoms.io

dj.an@djcustoms.io

+1 323-905-0123

+1 323-880-0037

Evolve Trade Services, LLCBill Colemanbillcoleman@evolvescs.com+1 253-217-1565
Flexport InternationalRyan Tannerrtanner@flexport.com+1 678-414-8910
Global Forming Technologies, LtdShan Robertsonshan.robertson@gftsteel.com+1 330 495-2552
Global Mail Inc. dba DHL eCommerceSusan Duquesusan.duque3@dhl.com+1 954-903-6300
Hanjin Intermodal America Inc.Sun Kim

sykim@hanjinusa.com

inboundexp@hanjinusa.com

+1 310-984-2136
Importal Customs LLCAlex Apontealex@goimportal.com+1 817-973-5196
International Bonded Couriers, Inc.Joseph T. Costiganjoe.costigan@ibcinc.com+1 917-985-9620
James CB TX LLCJames Shaldajames@jamescb.com+1 678-644-9435
JFSJack ChangIntlMail@jfschb.com+1 855-888-0666
Milestone CustomsRen Jie Yinrjyin@milestonechb.com+1 332-323-3320
MyDutyCollectNiall O'Neillniall@mydutycollect.com+353 87 6096779
North American eCommerce Solutions LLCWilliam Eversonalerts@naecsol.com+1 516-821-3830
R&H International Brokerage LLCHector Rosashector@rh-brokerage.com+1 954-279-5254
SafePackageShoshana Groveshoshana.grove@safepackage.com+1 202-744-0931
Truckersfinder Inc.Azuka Omesieteazukao@truckersfinder.com+1 346-240-6085
WFS CustomsCarlos Maldonadocompliance@wfscustomsus.com+1 626-319-5066
Xindus Trade NetworksThomas Hylandthomas@xindus.net+1 724-506-8301
 Yakit, Inc.Jaggi Ayyangarjaggi@yakit.com +1 650 275 2945
Yes Customs Brokerage IncHan Zuoinfo@yeschb.com+1 626 999-5855
ZonosAaron Bezzantaaron@zonos.com+1 435-239-3062

 


 

  • Understand

    E-Commerce Regulations and Programs

    Find answers to questions you have regarding CBP’s e-commerce capabilities.

  • Consider

    E-Commerce Strategy

    Read more about how CBP regulates e-commerce shipments and enforces compliance measures.

  • Ensure

    E-Commerce Elements of Compliance

    When you buy goods online, you become an importer. Check out our import guidance to avoid delays!

E-Commerce Challenges

Prior to the boom in e-commerce, low-value shipments were largely confined to express consignment and international mail modes of entry, entering through hubs designed and staffed specifically for these types of imports. These low-value shipments now enter through all modes of transportation, at all ports of entry, flooding locations that have not previously processed these shipments.

As the rise in e-commerce has made it easier for consumers to have their goods delivered right to their door, bad actors are increasingly using this process to smuggle illicit goods or circumvent payment of duties, taxes, and fees. Criminal groups are exploiting the explosive growth of e-commerce to sell counterfeit goods and other illicit products through online platforms and are using the unprecedented growth in the number of low value shipments entering the United States to smuggle dangerous, illicit goods.

CBP recognizes this is a high-risk environment and has focused its resources to better determine which of the nearly 4 million low value shipments entering the U.S. each day are safe and can proceed to the consumer or purchaser, and which should be held and further examined.

  • CBP De Minimis Shipments

    How U.S. Customs and Border Protection tracks and enforces regulations on de minimis shipments being imported into the United States.

De Minimis Statistics

De Minimis volume and values are based on the number of Bills of Lading (BOLs) and their declared value at the time of import. A BOL is a commercially available document issued by a carrier to a shipper, signed by the captain, agent, or owner of a vessel, furnishing written evidence regarding receipt of the goods, the conditions on which transportation is made (contract of carriage), and the engagement to deliver goods.

Section 321 BOL - De Minimis

The table below reflects De Minimis volumes and values spanning across a 3+ year timeline.
 

Fiscal Year202020212022202320242025 
(Oct 1 - Apr 30)
2025 
(May 1 - June 30)
Total De minimis636.7M771.5M685.4M1 B1.36B886M59.3M
Total De minimis Value$67B$43.5B$46.5B$54.5B$64.6B$43.8B$6B
Total De minimis BOLs - Air539M661.1M542.7M880.2M1.1B773.8M44M
Total De minimis BOLs - Truck96.7M108.5M140.7M170.2M174.2M103M11.6M
Total De minimis BOLs - Vessel950K1.7M1.9M2.6M3.7M9.3M50K
Total De minimis BOLs - Rail67K43K43.7K15.2K25K5K2.6K
Entry Type 86 BOLs122.1M344.8M333.7M623.1M948M620.4M13.6M
321 Data Pilot60.1M169.5M161.6M162.5M160.6M100.2M13.6M
Total Express184.2M230.9M213.7M190.3M189M110.5M15.2M
Total Postal264.1M108.4M83.6M81.2M74.8M49.7M10M

E-Commerce Strategy

To address E-Commerce challenges, CBP developed an E-Commerce Strategy, which focuses on four primary goals.

E-Commerce Strategy Infographic

This strategy highlights private industry and foreign governments as key resources in CBP's continuous assessment of the e-commerce environment. The strategy includes efforts to educate the public and trade community to ensure they understand their responsibilities as importers to comply with customs regulations. Additionally, the strategy enforcement initiatives, such as streamlining enforcement processes affected by increasing e-commerce volumes, leveraging enforcement partnerships with partner government agencies and foreign governments, and improving data collection from CBP targeting systems and field personnel.

Examples of Unacceptable vs Acceptable Cargo Descriptions

19 CFR § 4.7a, 122.48a, 123.91, 123.92 and 128.21 require a precise, or specific, description of merchandise regardless of value. A precise cargo description is a description of an item that is clear and concise. The description should be in plain language and detailed enough to allow U.S. Customs to identify the size, shape and characteristics of the commodity. Only the cargo description should be included in the field of transmission. Superfluous information, not relevant to the commodity description e.g., personally identifiable information (PII), type of packaging, carrier disclaimers, etc., should not be transmitted in the commodity description field.

List of Unacceptable vs Acceptable Cargo Descriptions

 

Questions?

Contact the E-Commerce team at ecommerce@cbp.dhs.gov.

Last Modified: Sep 25, 2025