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Customs Broker License Examination

Announcement - Customs Broker License Exam Date

The next Customs Broker License Exam (CBLE) will be offered both in-person and remotely on Thursday, October 21, 2021. Exam Registration will open on August 23, 2021 and close on September 21, 2021.

CBLE Information

Exam Registration

ALL individuals must register for the exam through an online CBP broker examination registration portal at https://e.cbp.dhs.gov/ecbp/#/main (replacing the Form 3124E, “Application for Customs Broker License Exam”), and submit a $390 required examination fee at that time.  The portal will open for registration for the October 21, 2021 CBLE on August 23, 2021 and will close September 21, 2021.

  • Click HERE to access eCBP (https://e.cbp.dhs.gov/ecbp/#/main)
  • Exam applicants will complete registration and submit payment using eCBP.
  • Individuals interested in the remote proctored exam delivery method must opt in as soon as your eCBP portal registration and payment is completed.  See opt in process in the below remote proctored exam registration information. Individuals who do not opt into the remote proctored exam delivery will receive a site self-selection email for In-Person CBLE after the registration period closes.
  • For complete registration information specific to each exam delivery method go to:

Please note, once eCBP registration closes and the registrant has been accepted to the remote proctored exam delivery method, CBP will NOT allow a registrant to switch the exam delivery method.  Please follow all relevant registration instructions to avoid registering for the wrong exam delivery method.

October 2021 CBLE Reference Materials

REFERENCE CHANGE: In an effort to align the broker exam and reference materials with real world processing, CBP has added the ACE Entry Summary Instructions to replace the Instructions for the Preparation of a 7501 as one of the five reference materials effective for the October 2021 exam.

The reference materials will be provided electronically on exam day.  The reference materials will have basic search functions. The technical issue experienced by some October 2020 CBLE examinees attempting to access and download the electronic reference materials has been resolved.

Examinees still have the option to bring and use their own paper reference materials if desired.

Administrative Information

CBP announced the dates for the April and October 2021, Customs Broker License Examination (CBLE) by notice published in the Federal Register, 85 Fed. Reg. 86944 (Dec. 31, 2020).  The October CBLE is scheduled for Thursday, October 21, 2021. The exam is 4.5 hours long. Check-in for testing begins at least 30 minutes before the official start time. 

As noted in Title 19 of the Code of Federal Regulations part 111.13(b) (19 CFR 111.13(b)), in order to be eligible to take the broker examination, an individual must (on the date of the examination) be a U.S. citizen, must be 18 years of age, and must not be an officer or employee of the U.S. Government.

About the Exam

The purpose of the CBLE is to “determine the individual’s knowledge of Customs and related laws, regulations and procedures, bookkeeping, accounting, and all other appropriate matters, necessary to render valuable service to importers and exporters.” (19 § CFR 111.13(a)).

  • The CBLE consists of 80 multiple-choice questions. A score of 75 percent is required to pass. The examination lasts 4.5 hours. Exam topics typically include: Entry; Classification; Trade Agreements; Valuation; Broker Compliance; Power of Attorney; Marking; Drawback; Bonds; Foreign Trade Zones/Bonded Warehouse; Warehouse Entries; Intellectual Property Rights; Fines, Penalties and Forfeitures; and other subjects pertinent to brokers’ duties.
  • Applicants should use the reference materials noted above and any other pertinent reference materials for the examination.  The use of any versions of the listed references other than those listed above is at the applicant’s own risk.  Applicants will not be provided with a test booklet.  The exam is electronically delivered.  CBP will make all efforts to post the exam as soon as possible after exam delivery on cbp.gov/trade/broker.
  • Exam result letters will be emailed to all examinees. 

CBP invites the public to submit questions for possible use in future CBLEs.  See Guidelines for writing questions for the CBLE.  Please submit your questions to brokermanagement@cbp.dhs.gov.

Reasonable Modifications Based on Disability Needs

An applicant requesting reasonable modifications based on disability needs for the exam must check “Yes” in response to the question, “Do you seek modifications under the American Disabilities Act?” on the eCBP electronic application form (the equivalent of CBP Form 3124E, APPLICATION FOR CUSTOMS BROKER LICENSE EXAM) to indicate that he or she is seeking a reasonable modification under Section 504 of the Rehabilitation Act of 1973, as amended.

In the free form text box below the question, the applicant MUST enter the following information relating to their reasonable modification request:

  1. The limitations resulting from their disability;
  2. Barriers to their effective participation in the standard electronic version of the exam based on their limitations; and
  3. Their preferred or suggested reasonable modifications to remove the barriers to effectively participate in the exam.

 

CBP requests individuals submit exam applications requesting reasonable modifications as early as possible to ensure enough time for processing.  Requests that are not submitted by the close of registration will not be considered.  

Prior to the exam, CBP may schedule an interactive dialogue meeting with the applicant to discuss the reasonable modifications request and gather additional information to make an informed decision on the request. 

Withdrawal Information

Any applicant who wishes to withdraw from the exam and receive a refund must sign in to the eCBP portal, select Broker License and then select the ‘Withdraw from Exam’ option no later than 8:30 a.m. Eastern time two working days prior to the examination date.  Refunds for examination withdrawals will generally be processed within 45 days after the exam date.

Note: the Withdraw option will not appear unless you have registered for the exam.

Remote Proctored CBLE 

Use the information below to see if you are eligible to register for the Remote Proctored CBLE.

 

Remote proctoring allows the examinee the opportunity to take the CBLE in their home, or another private location, if their test environment meets certain conditions, requirements, and passes a system test prior to registration. Remote proctoring means a person (the proctor) will observe the examinee via the computer camera throughout the exam, from sign-in through completion.

Remote proctoring is being offered by CBP in an effort to modernize the CBLE, in consideration of both current challenges presented by the COVID-19 pandemic and to evaluate a remote examination’s potential to address geographic coverage limitations of in-person examinations.

If you are interested in remote proctoring, before submitting the exam application and paying the exam fee on eCBP, you must perform the system check, and read the required conditions and behaviors listed below in the following Remote Proctored CBLE sections. The remote proctored exam delivery option is NOT a viable option if you do not fully pass the system check AND agree to the behaviors and conditions.

System Requirements

Information on the requirements for eligibility will be made available on this page prior to the opening of exam registration on August 23, 2021. Please visit these requirements before you request for the remote proctored CBLE.

You should not register for the exam unless you have checked your testing system.

Please check your computer compatibility, software compatibility, and internet at the EXAMITY website here:

 

You should check your system for compatibility during different times of day, during high traffic internet usage and under similar conditions expected on exam day.  If at any point your system fails to meet the requirements, DO NOT register for the remote proctored exam delivery option, and please register for the IN-PERSON CBLE option. You can find more information on the in-person registration process on the In-Person CBLE section of this page.

 

DO NOT REGISTER for the Remote Proctored CBLE if you are unable to add this extension to the Chrome browser, as your computer will not allow you to take the examination. 

 

You will NOT be reimbursed or granted a free examination if your testing system does not

operate properly.

 

Please note that you will have to download Examity software onto your computer the morning of the examination. If you have a company computer or any computer with a firewall, or an administrative password protected firewall, DO NOT REGISTER for the Remote Proctored CBLE, as your computer will not allow you to take the examination.

Testing Room Requirements

The remote proctored exam delivery option recognizes the potential for the examinee’s loss of internet connection. If the examinee’s internet connection is lost:

  • CBP will allow a maximum of 15 minutes of internet disconnection during the exam. The time is compounding, so if the examinee experiences multiple disconnections the time will be added together.  This 15 minutes allowed for internet disconnection will not be added to the allotted exam time of 4.5 hours.
  • The remote proctor will contact the examinee via phone and/or email notifying them that they have been disconnected from the test.
  • A phone may be used if there is an internet disconnection to call the Examity help center, or to access the email sent to the examinee during the disconnection. Phones must be located outside of the room during the CBLE unless needed for an internet disconnection.  The only approved usage for a phone during the CBLE is to communicate with the Examity help center for an internet disconnection.
  • The proctor and examinee will work together to reconnect to the internet and access the exam before the allotted internet disconnection time is met. If the examinee cannot reconnect and access the exam due to connectivity issues, the exam will be terminated.
  • No exam refund nor a free exam will be provided if the exam is terminated due to an examinee’s loss of internet connectivity.

Testing System Errors

The remote proctored exam delivery option recognizes the potential for the examinee’s loss of internet connection. If the examinee’s internet connection is lost:

  • CBP will allow a maximum of 15 minutes of internet disconnection during the exam. The time is compounding, so if the examinee experiences multiple disconnections the time will be added together.  This 15 minute allowed for internet disconnection will not be added to the allotted exam time of 4.5 hours.
  • The remote proctor will contact the examinee via phone and/or email notifying them that they have been disconnected from the test.

Reference Materials

Electronic reference materials will be available within the exam.  Paper reference materials are also allowed; a list of the APPROVED materials can be found in October 2021 CBLE Reference Materials section.

Exam Registration

Taking the CBLE using the remote proctored exam delivery method is completely optional. Stringent requirements are in place for the remote proctored exam delivery option as it is the responsibility of CBP to ensure that the registered examinees complete the examination on their own merit, and to maintain the value of a Customs Broker License for those in the field as well as for the functionality of CBP as a whole.

If you have any further questions about the remote proctored exam delivery option prior to registration, please contact the Broker Management Branch at brokermanagement@cbp.dhs.gov.

  1. All broker exam applicants will register using the eCBP Portal and create an on-line account via Login.Gov (if one is not created already.) Click HERE to access eCBP (https://e.cbp.dhs.gov/ecbp/#/main)
  2. Exam applicants will complete registration and submit payment using eCBP.
    • Payment of the required $390 license examination fee must be made online via the examination application, and may be made by credit card, debit card, PayPal, or Amazon Pay.
  3. After insuring your testing system and testing area meet all the System Requirements and Testing Room Requirements in the sections above, you must email CBLERemoteProctor@cbp.dhs.gov with the subject line “Remote Proctor Exam Option” with the following information as soon as possible, and no later than September 21, , 2021:
    • Full Name used for eCBP Registration (must match identification and proof of citizenship information).
    • Receipt Number provided to you in your eCBP registration confirmation email.
    • Email Address used to provide a registration link to schedule your examination.
  4. You will receive a notification from CBLEremoteproctor@cbp.dhs.gov that your request has been accepted or that the remote proctored exam delivery option is full. The remote proctored exam delivery option is available to a limited number of examinees on a first come first served basis. If the remote proctored exam delivery is full, your registration will remain in the site self-selection process for an in-person exam unless you withdraw from the exam.
  5. No later than September 28, 2021 accepted remote applicants will be sent a link via email from donotreply-V5@examity.com to register for the remote proctored exam delivery. Please check your spam folder if you do not receive an email within 10 calendar days after you have been approved.
    • Please keep this email, you must use the link provided to access the login page on exam day. The link will not be provided in your scheduling confirmation email.
  6. Schedule your examination with the link provided to you in your welcome email no later than October 4, 2021.
  7. You should strive to login on the day of your examination at 7:45 AM in your time zone to allow for the check-in process. You will be allowed to start your examination at 8:30 AM after the check-in process is completed. 
    • Due to the nature of the check-in process, please be prepared for your examination end time to end later. Each examinee will be allowed four and a half hours. If your check-in process takes longer than expected you have the potential to end the exam later.
    • Examinees are able to finish the Remote Proctor CBLE early if they wish. 

Please note after a registrant is accepted to the remote proctored exam delivery method, CBP will not allow an applicant to switch exam delivery method.

Please review all the requirements and expectations to take the remote proctored exam delivery method.  If you do not meet the requirements or are unsure of taking the exam remotely, please register for the In-Person CBLE method.

Please check that the Examity extension must be installed onto your computer the morning of the examination. If you have a company computer or any computer with a firewall, or an administrative password protected firewall, be sure to try downloading the Examity extension on the Chrome store ahead of time here: https://chrome.google.com/webstore/detail/examity-proctor/geapelpefnpekodnnlkcaadniodlgebj.  DO NOT REGISTER for the Remote Proctored CBLE if you are unable to add this extension to the Chrome browser, as your computer will not allow you to take the examination. 

Registration Guidance

When you complete your exam application on eCBP, please ensure that you key in all information correctly. The data you provide is transferred to your admission notice and the email address you provide guarantees that you receive information about the exam.  All identifying information provided must match the two forms of government issued identification you will display during the remote proctored exam to the proctor.

Applicants are strongly encouraged to complete the examination application process well before the registration closing deadline.

Applicants are responsible for monitoring the email address they provided during registration, including SPAM/JUNK folders. 

CBP recommends using the latest version of Google Chrome as your browser when you register.

Step-by-step instructions on the registration process and web-based training on eCBP can be accessed on the right-side bar of this webpage titled, “eCBP Usage Resources.”

There is a FAQ section on the eCBP portal Customs Brokers home page which provides information if the user is unable to connect to the eCBP portal: https://e.cbp.dhs.gov/brokers/#/home.   

The following link provides a video demonstration of the examinee experience of scheduling, system compatibility check, and authentication to begin a live proctored exam: https://vimeo.com/420802558/49c3660a66

If assistance is needed with the eCBP website, please contact the Rev Mod Service Desk at: revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext. 4670 (please leave a message if your call is not answered directly). RMSD is open Monday-Friday between 8:00 a.m. and 4:30 p.m. Eastern time.

If additional assistance is needed to register on the EXAMITY registration site, customer service support is available at support@examity.com, by phone at +1 617-500-6524 and by live Chat through the Examity website.

Identification and Proof of Citizenship Requirements

Examinees must have their government issued photo identification AND proof of citizenship available to show the proctor before starting the CBLE. Upon CBLE remote proctor login, registrants must display an approved form of identification and proof citizenship. 

Registrants who do not provide an approved form of identification (U.S. Driver’s License, U.S. State Issued ID Card, U.S. Passport, U.S. Military ID, U.S. Government Issued Visa, U.S. Territory ID (Puerto Rico, Guam) Etc.) AND Proof of Citizenship (U.S. Passport, Birth Certificate, Certificate of Naturalization, or Certificate of U.S. Citizenship, Official Military Service Award, or State, Federal or Local Government ID Card) will NOT be allowed to sit for the exam.

Your name MUST match on both forms of identification. Expired IDs, including expired passports, are NOT acceptable. There will be no exceptions and no refunds will be given in this situation. All identification and proof of citizenship must be current documents.

Please note that an original marriage or divorce certificate can be provided to corroborate a name change between the two forms of ID presented. No photocopies, scans, or facsimiles of any documentation will be accepted.

General Exam Information

  • See exam WITHDRAWAL information on the main exam information page HERE.
  • The exam reference material will be provided electronically.  Examinees have the option to use their own paper exam reference materials or use the electronic exam reference materials provided.
  • Examinees may use any written reference material; however, use of any electronic device during the exam (e.g., laptop, iPad / Nook / Kindle, smart phone*, personal digital assistant, smart watch, etc.) is strictly prohibited. Furthermore: 
    • Examinees are required to use their own writing instrument, and scrap paper if needed as they will not be supplied.
  • Laptops, iPads, smart watches, and any other electronic devices are prohibited in the room. 
  • As stated above, phones, including cellphones must be located outside of the testing room during the CBLE unless needed for an internet disconnection.  The only approved usage for a phone during the CBLE is to communicate with Examity support for an internet disconnection.
  • Simple calculators are permitted, but graphing calculators or other calculators with a storage capability are prohibited.
  • The examinee’s exam room is subject to review before and during the examination. The proctor has the right to request that the examinee scan the room and/or objects within the room with their computer camera.
  • Once the exam start time has passed, examinees taking the remote proctored CBLE will not be admitted onto the testing system late. Please allow for adequate time for check-in and troubleshooting before the examination. No exceptions will be made for technological issues. 
  • Remote proctor examinees should visit this site https://www.humrro.org/cblesample for a sample electronic CBLE that may be reviewed to acquaint the prospective examinee with the navigation and layout that will be utilized in the remote proctored exam delivery.  The sample electronic CBLE may be accessed an unlimited number of times and may be useful in familiarizing the examinee with the functionality of the remote proctored examination.  This sample electronic exam will not evaluate answers.  Examinees who have concerns with the functionality of the remote exam should not register for the remote proctored exam delivery option.
  • Following completion of the actual CBLE, the examinee’s answer record will be displayed on the screen.  After the examination, an email will be sent to the examinee’s email on file with the answer record. This record will be needed should an examinee wish to file an exam appeal.
  • Exam result letters will be emailed to individuals within approximately 4 weeks following the exam.

In-Person CBLE 

Please use the information below to register for the in-person CBLE.

Exam Registration

  1. All broker exam applicants will register using the eCBP Portal and create an on-line account via https://login.gov/ (if one is not created already.) Click here to access eCBP https://e.cbp.dhs.gov/ecbp/#/main.  
  2. Exam applicants will complete registration and submit payment using eCBP.
    • Payment of the required $390 license examination fee must be made online via the examination application, and may be made by credit card, debit card, PayPal, or Amazon Pay.
  3. After the registration period closes, In-Person CBLE applicants will receive email instructions from Person VUE for their exam site selection at the Pearson VUE website.
  4. All In-Person registrants will receive a site selection instructional email from Pearson VUE no later than September 27, 2021.
    • Site selection is on a FIRST COME FIRST SERVED basis. If you do not self-select, you will be assigned to a location based on your address zip code that may not be your first choice, particularly due to some sites being at full capacity
  5. Applicants will be notified of exam location placement via an Admission Notice provided via e-mail to the address provided during registration. 
    • The Admission Notice is sent immediately after applicants complete the site selection process.
    • Examinees must bring their admission notice, government issued photo identification, and proof of citizenship for admission to the test site.

Please note, requests to participate in the remote proctor exam method must be submitted by the last day of registration. After the eCBP registration period closes, CBP will not allow an applicant to switch exam methods.

Registration Guidance

When you complete your exam application on eCBP, please ensure that you key in all information correctly. The data you provide is transferred to your admission notice and the email address you provide guarantees that you receive information about the exam.  All identifying information provided must match the two forms of government issued identification you will bring to the testing center.

Applicants are strongly encouraged to complete the examination application process well before the registration closing deadline.

Applicants are responsible for monitoring the email address they provided during registration, including SPAM/JUNK folders. 

CBP recommends using the latest version of Google chrome as your browser when you register.

There is a FAQ section on the eCBP portal Brokers home page which provides information if the user is unable to connect: https://e.cbp.dhs.gov/brokers/#/home.

If assistance is needed with the eCBP website, please contact the Rev Mod Service Desk at: revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext. 4670 (please leave a message if your call is not answered directly). RMSD is open Monday-Friday between 8:00 a.m. and 4:30 p.m. Eastern time.

The site self-selection help desk is open on Monday to Friday from 6:00 AM to 6:00 PM ET:

Pearson VUE:  Contact: https://home.pearsonvue.com/cble/contact

Phone: 844-914-0560 (toll-free)

Identification and Proof of Citizenship Requirements

Upon check in at the exam site, registrants must provide an approved form of identification AND a proof citizenship.  Registrants who do not provide an approved form of identification (U.S. Driver’s License, U.S. State Issued ID Card, U.S. Passport, U.S. Military ID, U.S. Government Issued Visa, U.S. Territory ID (Puerto Rico, Guam) Etc.) AND Proof of Citizenship (U.S. Passport, Birth Certificate, Certificate of Naturalization, or Certificate of U.S. Citizenship, Official Military Service Award, or State, Federal or Local Government ID Card) will NOT be allowed to sit for the exam. Your name MUST match on both forms of identification. Expired IDs are NOT acceptable; this includes expired passports. There will be no exceptions and no refunds will be given. All identification and proof of citizenship must be a current document.

Reference Materials

Electronic reference materials will be available within the exam.  Paper reference materials are also allowed; a list of the APPROVED materials can be found in the April 2021 CBLE Reference Materials section. 

  • Examinees may use any written reference material; however, use of any electronic device during the exam (e.g., laptop, iPad / Nook / Kindle, smart phone, personal digital assistant, smart watch, etc.) is strictly prohibited.
  • Examinees are allowed to bring in 1 rolling crate (see exam day set up below) OR 1 suitcase into the exam room not to exceed 16"H X 18.5"W X 15"D.  All other storage containers will remain outside of the exam room.
  • Examinees may bring a shelf/rack into the exam room to hold the approved testing resources. The shelf/rack, in its expanded form, cannot exceed the width and depth of the crate (18.5”W x 15”D), in order to prevent racks from extending past individual testing space. The height of the shelf/rack is not limited, as it is merely elevating materials closer to eye-level. An example is pictured below.
  • No exceptions will be made.  

 

Photograph of large reference book on stand

 

General Exam Information

  • Important Notice:  For the health and safety of all parties, a face mask covering the nose and mouth (purchased or homemade) is mandatory to be admitted and take the broker exam. Registrants who arrive without a required face mask will not be permitted to take the customs broker license exam and will forfeit their registration fee.
  • Once the test administrators have closed the doors to the examination room, registrants will not be permitted into the examination room and will not be allowed to sit for the examination. Please bring all of the required documentation and allocate sufficient time for travel to the examination site, as NO exceptions will be made for traffic delays, late trains, or similar incidences.
  • Please visit https://home.pearsonvue.com/cble for a sample electronic CBLE that may be reviewed to acquaint the prospective examinee with the navigation, layout and searchable reference materials in the electronic format.  The sample electronic CBLE may be accessed an unlimited number of times and may be useful in familiarizing the examinee with the electronic exam process.  This sample electronic exam will not evaluate answers. 
  • Examinee’s answer record will be provided upon exiting the testing center on exam day.  This sheet will be needed should an examinee wish to file an exam appeal.
  • Exam result letters will be emailed to individuals. 
  • Visit https://home.pearsonvue.com/cble to acquaint yourself with the security measures on testing day.
  • Examinees may use any written reference material; however, use of any electronic device during the exam (e.g., laptop, iPad / Nook / Kindle, smart phone, personal digital assistant, smart watch, etc.) is strictly prohibited.
  • Examinees are required to bring their own writing instrument, and scrap paper if needed as they will not be supplied.
  • No cellphones are allowed in the exam room. Lockers will be provided to place items carried into the facility.  Laptops, iPads, tablets, smart watches, and any other electronic devices are prohibited in the examination room.
  • Simple calculators are permitted, but graphing calculators or other calculators with a storage capability are prohibited.
  • Any applicant caught cheating will be removed from the exam.
  • Jewelry and hair barrettes/headbands are subject to removal and inspection during the exam.
  • See Candidate Rules of Agreement on the Pearson VUE website for more details.
  • See exam WITHDRAWAL information on the main exam information page HERE
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