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  5. Customs Broker License Exam (CBLE)

Customs Broker License Exam (CBLE)

Announcements

The next CBLE will take place on Wednesday, October 26, 2022. Registration is now closed late registration requests will not be accommodated.

The CBLE is administered on the fourth Wednesday of April and October (unless there is an insurmountable scheduling conflict or holiday). For the next administration of the CBLE please check this website three months prior to the exam for the registration dates.

Both the remotely proctored and in-person CBLE options will be available for the October 2022 exam. Please read all requirements and select one exam option during registration on eCBP and site selection the PSI website. The remote option will be offered to a limited number of people on a first come, first served basis. 

NOTICE: Given the evolving COVID-19 situation examinees are responsible for checking the PDRI/PSI COVID-19 page (https://www.psionline.com/important-notice-update-concerning-covid-19-c…) regularly to find out if there is a vaccine or mask mandate at the registered testing site. It is THE EXAMINEE’S responsibility to stay up to date. CBP will NOT provide refunds for those who are not able to test as a result of being uninformed or noncompliant about the COVID-19 policy. CBP and PDRI/PSI recommend that the examinee checks the website regularly leading up to the exam, including the night before the CBLE.

CBLE Information

The CBLE may be taken either remotely, in a private testing room and environment, or in-person at a PSI testing facility.

The purpose of the CBLE is to “determine the individual’s knowledge of Customs and related laws, regulations and procedures, bookkeeping, accounting, and all other appropriate matters, necessary to render valuable service to importers and exporters.” (19 CFR 111.13(a)).

  • The CBLE consists of 80 multiple-choice questions. A score of 75 percent is required to pass. The examination lasts 4.5 hours. Exam topics typically include: Entry; Classification; Trade Agreements; Valuation; Broker Compliance; Power of Attorney; Marking; Drawback; Bonds; Foreign Trade Zones/Bonded Warehouse; Warehouse Entries; Intellectual Property Rights; Fines, Penalties and Forfeitures; and other subjects pertinent to brokers’ duties.
  • Examinees should use the reference materials noted above. The use of any versions of the listed references other than those listed above is at the examinee’s own risk.  Examinees will not be provided with a test booklet.  The exam is electronically delivered. 
  • CBP will make all efforts to post the exam as soon as possible after exam delivery on the Past Customs Broker License Examinations Answer Keys webpage. (www.cbp.gov/document/publications/past-customs-broker-license-examinati…).
  • Exam result letters will be emailed to all examinees. 

CBP invites the public to submit questions for possible use in future CBLEs.  See Guidelines for writing questions for the CBLE.  Please submit questions to brokermanagement@cbp.dhs.gov.

Examinees still have the option to bring and use their own paper reference materials if desired.

Current List of Reference Materials:

REFERENCE CHANGE: To align the broker exam and reference materials with real world processing, CBP has added the ACE Entry Summary Instructions to replace the Instructions for the Preparation of a 7501 as one of the five reference materials effective for the October 2021 exam and all future exams.

ALL individuals must register for the exam through an online CBP broker examination registration portal at https://e.cbp.dhs.gov/ecbp/#/main (replacing the Form 3124E, “Application for Customs Broker License Exam”), and submit a $390 required examination fee at that time.  For the CBLE registration dates please look under the “Announcements” section of this webpage.

  1. Click HERE to access eCBP (https://e.cbp.dhs.gov/ecbp/#/main)
  2. Exam applicants will complete registration and submit payment using eCBP.
  3. Individuals interested in the remote proctored exam delivery method must opt in as soon during registration on the eCBP portal and after payment is completed.  See the opt in process in the below remote proctored exam registration information. Individuals who do not opt into the remote proctored exam delivery will receive a site self-selection email for the In-Person CBLE after the registration period closes.

For complete registration information specific to each exam delivery method go to:

  • Remote CBLE Information
  • In-Person CBLE Information

When the examinee completes the exam registration on eCBP, please ensure that all information is keyed in correctly. The provided data are transferred to the admission notice and the email address is used to send information about the exam.  All identifying information provided must match BOTH forms of government-issued identification brought by the examinee to the testing center.

Examinees are strongly encouraged to complete the examination application process well before the registration closing deadline.

Examinees are responsible for monitoring the email address provided during registration, including SPAM/JUNK folders. 

CBP recommends using the latest version of Google Chrome as the browser when registering on eCBP.

There is a frequently asked questions (FAQ) section on the eCBP portal Brokers home page which provides information if the user is unable to connect: https://e.cbp.dhs.gov/brokers/#/home.

If assistance is needed with the eCBP website, please contact the Rev Mod Service Desk (RMSD) at: revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext. 4670 (please leave a message if the call is not answered directly). RMSD is open Monday-Friday between 8:00 a.m. and 4:30 p.m. Eastern time.

If assistance is needed with the self-scheduling or exam scheduling processes, please contact the PSI CBLE Support Desk at CBLE_Support@talogy.com or call 877-449-8378 extension 3.

NOTICE: This is the current list of approved Identification and Proof of Citizenship requirements, please pay special attention to the below documents.

ID and Proof of Citizenship Chart

Identification and Proof of Citizenship Requirements

Customs Broker License Exam (CBLE)

All documents must be official documents from the United States (or U.S. Territory) . Any documents presented MUST be unexpired, official, original, physical versions.

Identification*

Citizenship

U.S. Passport

(satisfies both requirements)

U.S. Passport

(satisfies both requirements)

U.S. State Issued Driver’s License or U.S. State Issued Identification Card

U.S. Certificate of Naturalization or Citizenship

(satisfies both requirements)

U.S. Military Identification

U.S. Birth Certificate

U.S. Federal, U.S. State, or U.S. City Government Employee Identification

U.S. Consular Report of Birth Abroad or Certification of Birth

U.S. Territory Identification (Puerto Rico, Guam)

 

*All identification documents MUST have a photograph

 

 

A U.S. Passport or U.S. Certificate of Naturalization can be used to satisfy both the ID and Proof of Citizenship requirement with one document. Unless the examinee provides either a U.S. Passport or U.S. Certificate of Naturalization or Citizenship they will need one document from each ID and Proof of Citizenship category. 

To satisfy ONLY the ID requirement an examinee MUST provide one of the following, in addition to their Proof of Citizenship document:

  • U.S. State Issued Driver’s License or U.S. State Issued Identification Card,
  • U.S. Military Identification,
  • U.S. Federal, U.S. State, or U.S. City Government Employee Identification, and
  • U.S. Territory Identification (Puerto Rico, Guam)

To satisfy ONLY the Citizenship requirement an examinee MUST provide one of the following, in addition to their ID requirement: 

  • U.S. Birth Certificate, or
  • U.S. Consular Report of Birth Abroad or Certification of Birth

Expired IDs, including expired passports, are NOT acceptable. Even if the state in which the examinee is testing allows expired forms of identification. Examinees will not be allowed to sit for the CBLE with only expired identification. There will be no exceptions, or no refunds provided in this situation.

The examinee’s name MUST match on both forms of identification. Please note that an original marriage certificate, original divorce certificate, or original certified court order can be provided to corroborate a name change between the two forms of ID presented. Admission to the exam requires that the examinee is the individual reflected on their photo ID provided. If an examinee’s gender identity does not match between the two forms of documentation the examinee will be allowed entry if the examinee name, and image matches the registration information and the person checking in for the CBLE. No photocopies, scans, or facsimiles of any documentation will be accepted.

REMOTE EXAM NOTICE: CBP recommends that passports are used by all examinees to avoid registration delays, this recommendation will assist the remote check-in process due to the need to have the room scanned during check-in. This is not a requirement for the remote exam but it is encouraged.  

An examinee requesting reasonable modifications based on disability needs for the exam must check “Yes” in response to the question, “Do you seek modifications under the American Disabilities Act?” on the eCBP electronic application form (the equivalent of CBP Form 3124E, Application for Customs Broker License Exam) to indicate that he or she is seeking a reasonable modification under Section 504 of the Rehabilitation Act of 1973, as amended.

In the free form text box below the question, the examinee MUST enter the following information relating to their reasonable modification request:

  1. The limitations resulting from their disability;
  2. Barriers to their effective participation in the standard electronic version of the exam based on their limitations; and
  3. Their preferred or suggested reasonable modifications to remove the barriers to effectively participate in the exam.

 

CBP requests individuals submit exam applications requesting reasonable modifications as early as possible to ensure enough time for processing.  Requests that are not submitted by the close of registration will not be considered.  

Prior to the exam, CBP may schedule an interactive dialogue meeting with the examinee to discuss the reasonable modifications request and gather additional information to make an informed decision on the request. 

In the absence of any unforeseen circumstances or holidays, the CBLE is hosted on the fourth Wednesday of April and October every year. The exam is 4.5 hours long. Check-in for testing begins at least 30 minutes before the official start time.

As noted in 19 CFR 111.13(b), to be eligible to take the broker examination, an individual must (on the date of the examination) be a U.S. citizen, must be 18 years of age or older, and must not be an officer or employee of the U.S. Government.

Any examinee who wishes to withdraw from the exam and receive a refund must sign in to the eCBP portal, select Broker License and then select the ‘Withdraw from Exam’ option no later than 8:30 a.m. Eastern time two working days prior to the examination date.  Refunds for examination withdrawals will generally be processed within 45 days after the exam date.

DO NOT use the withdrawal option to make a correction to the submitted application because the examinee WILL NOT be allowed to reapply for the same exam once they have withdrawn.  Corrections to exam registration information must be requested through email to brokermanagement@cbp.dhs.gov.

Remote CBLE Information

The remote CBLE allows examinees to take the exam in a private room instead of traveling to a PSI testing center.

The remote option will be offered on a pilot basis. Therefore, the exam will be offered on a first come first served bases to a designated number of people.

To take the remote proctored CBLE the examinee MUST verify that their testing system, including their computer, software, and audio are compatible using ALL systems checks.

CBP recommends that remote examinees use a valid and current passport if they have one to speed up the check-in process. This will assist with check-in delays with the remote exam because of the need to conduct a room scan. 

  1. Click here to access eCBP https://e.cbp.dhs.gov/ecbp/#/main. Registrants MUST complete registration and submit payment using eCBP to take the CBLE.
    • To select the remotely proctored exam option, examinees are responsible for verifying they meet the Remote CBLE Requirements, otherwise they should opt for the in-person testing option.
  2. Registrants will complete registration and submit payment using eCBP.
    • Payment of the required $390 license examination fee must be made online via the examination application, and may be made by credit card, debit card, PayPal, or Amazon Pay.
  3. After the registration period closes, examinees will receive a site selection instructional email from PSI for their exam site selection at the PSI website no later than two weeks after registration closes. Requirements
    • If the examinee does not schedule their exam, the examinee will be assigned to a time zone based on the provided address zip code and time zone capacity. Examinees may not receive their first choice of time zone.
  4. Examinees will be notified of exam time zone placement via an Admission Notice provided via email to the email address provided during registration.
    • The Admission Notice is sent immediately after examinees complete the site selection process.
    • Examinees must bring their admission notice, government-issued photo identification, and proof of U.S. citizenship for admission to the test site.

 

The remote CBLE allows examinees to take the exam in a private room setting instead of traveling to a PSI testing center.

The remote option will be offered on a pilot basis. Therefore, the exam will be offered on a first come first served bases to a designated number of people.

To take the remote proctored CBLE the examinee MUST verify that their testing system, including their computer, software, and audio are compatible using ALL systems checks. Examinees MUST follow the rules of the remote examination or risk their exam flagged for review for conduct violations. 

Examinees should NOT register for the exam unless they have checked their testing system, and meet the the system requirements.

Examinees must check their system for compatibility during different times of day, during high traffic internet usage and under similar conditions expected on exam day.  If at any point the examinee's system fails to meet the requirements, DO NOT register for the remote proctored exam delivery option, and please register for the IN-PERSON CBLE option. For more information on the in-person registration process on the In-Person CBLE section of this page.

An examinee SHOULD NOT register for the remote proctored option if any of the following conditions apply:

  1. The examinee has a company computer or any computer with a firewall, or an administrative password protected firewall. Company computers and firewalls are NOT compatible with the PSI Bridge testing software.
  2. The examinee MAY NOT register for the remote proctored CBLE if they are unable to add this extension to their Chrome browser. As this means the computer is not compatible with the PDRI/PSI exam. 
  3. If the examinee has a computer prone to malfunctions, or errors.
  4. If the examinee does not meet the testing room requirements outlined in the Testing Room Requirements section of this webpage.

Examinees are must login to check-in for the exam at 8:00 AM, to allow time for check-in. Examinees will not be permitted to take the exam if they login after 8:30 AM, and a refund will NOT be provided. 

Examinees will NOT be reimbursed or granted a free examination if Examinees are unable to take the exam due to any of the above issues.

Please note, once eCBP registration closes and the registrant has been accepted to the remote proctored exam delivery method, CBP will NOT allow a registrant to switch the exam delivery method.  Please follow all relevant registration instructions to avoid registering for the wrong exam delivery method.

To take the remote proctored CBLE the examinee must have access to a testing room meeting the following requirements. If the examinee does not have access to a testing room that meets the following requirements the examinee SHOULD NOT take the CBLE. A full room scan will be required to start the remote proctored exam. The testing room shall:

  1. Be private, enclosed, and free of extraneous noise. Excess noise or talking (even by the examinee) will be flagged as a violation during the test.
  2. Contain a desk that is orderly, free of clutter, and has only what is required/allowed to take the exam. Paper reference materials are allowed in addition to the electronic reference materials, the examinee must remain in view of the camera even while reviewing the reference materials. Examinees leaving the camera view to review the reference materials will be flagged as a violation during the exam. 
  3. Have a computer that can pass the system check and is connected to a webcam that can be moved to scan the testing room
  4. Have a viable internet connection. For best connectivity and reliability, a hardwired connection is recommended.

If the examinee is unable to take the CBLE due to not meeting the room requirements, they WILL NOT be reimbursed for the price of the CBLE.

The remote proctored exam delivery option recognizes the potential for the examinee’s loss of internet connection. If the examinee’s internet connection is lost:

  • CBP will allow a maximum of 15 minutes of internet disconnection during the exam. The time is compounding, so if the examinee experiences multiple disconnections the time will be added together.  The 15 minutes allowed for internet disconnection will not be added to the allotted exam time of 4.5 hours.
  • The remote proctor will contact the examinee via phone and/or email notifying them that they have been disconnected from the test.
  • A phone may be used if there is an internet disconnection to call the PSI CBLE Support Desk, or to access the email sent to the examinee during the disconnection. Phones must be located outside of the room during the CBLE unless needed for an internet disconnection.  The only approved usage for a phone during the CBLE is to communicate with the PSI CBLE Support Desk for an internet disconnection.
  • The proctor and examinee will work together to reconnect to the internet and access the exam before the allotted internet disconnection time is met. If the examinee cannot reconnect and access the exam due to connectivity issues, the exam will be terminated.
  • No exam refund nor a free exam will be provided if the exam is terminated due to an examinee’s loss of internet connectivity.

In-Person CBLE Information

The in-person CBLE allows examinees to take the exam at a PSI testing center away from distraction.  Testing locations are selected by the examinee on a first come first served basis. 

  1. Click here to access eCBP https://e.cbp.dhs.gov/ecbp/#/main. Registrants MUST complete registration and submit payment using eCBP to take the CBLE.
  2. Registrants will complete registration and submit payment using eCBP.
    • Payment of the required $390 license examination fee must be made online via the examination application, and may be made by credit card, debit card, PayPal, or Amazon Pay.
  3. After the registration period closes, examinees will receive a site selection instructional email from PSI for their exam site selection at the PSI website no later than two weeks after registration closes. Requirements
    • If the examinee does not self-schedule, the examinee will be assigned to the in-person exam at a location based on the provided address zip code and site capacity. Examinees may not receive their first choice of location.
  4. Examinees will be notified of exam location placement via an Admission Notice provided via email to the email address provided during registration.
    • The Admission Notice is sent immediately after examinees complete the site selection process.
    • Examinees must bring their admission notice, government-issued photo identification, and proof of U.S. citizenship for admission to the test site.

The Exam Locations chart below lists the city, state, zip code, and number of seats available to those taking the in-person exam. The seats will be available on a first come first served basis, no other factors will be considered. If examinees do not register for their desired exam location before the deadline (the deadline will be provided in an email from PSI) examinees will be automatically scheduled by PSI at the closest available exam location using the examinee's zip code.

October 26, 2022 In-Person CBLE locations

Exam Locations
October 26, 2022 CBLE

Zip Code

Number of Seats

Anchorage, AK

99513

<5

Fayetteville, AR

72701

15

Phoenix, AZ

85043

30

Los Angeles, CA

90802

150

San Diego, CA

92101

30

San Francisco, CA

94109

30

Denver, CO

80204

15

Washington, DC

20006

30

Miami, FL

33126

60

Tampa, FL

33607

30

Atlanta, GA

30303

45

Honolulu, HI

96850

<5

Chicago, IL

60607

75

Indianapolis, IN

46204

15

Wichita, KS

67202

<5

Louisville, KY

40202

30

New Orleans, LA

70130

15

Boston, MA

02143

30

Detroit, MI

48226

45

Minneapolis, MN

55437

15

St. Louis, MO

63132

15

Helena, MT

59601

<5

Charlotte, NC

28202

30

Pembina, ND

58271

<5

Buffalo, NY

14202

30

New York, NY

10001

150

Plattsburgh, NY

12901

15

Cleveland, OH

44199

15

Columbus, OH

43085

15

Portland, OR

97204

15

Philadelphia, PA

19134

30

Pittsburgh, PA

15222

15

San Juan, PR

00907

15

Charleston, SC

29418

15

Memphis, TN

38103

45

Arlington, TX

75063

45

El Paso, TX

79904

30

Harlingen, TX

78550

30

Houston, TX

77032

45

Laredo, TX

78040

45

Salt Lake City, UT

84116

15

Norfolk, VA

23510

15

Seattle, WA

98134

30

Milwaukee, WI

53207

15

  • Review the Covid-19 mask and vaccination requirements on the PSI Covid-19 page: www.psionline.com/important-notice-update-concerning-covid-19-coronavirus. The examinee alone is responsible for staying informed on the vaccine and mask requirements for the registered testing site. Refunds will NOT be provided if examinee is unable to test.
  • Important Notice: Exam providers may choose to record exams that occur in their facility, these recordings are the property of the vendor and are not owned or controlled by CBP.
  • Important Notice:  For the health and safety of all parties, a face mask covering the nose and mouth (purchased or homemade) is mandatory at certain testing centers to be admitted and take the broker exam. Registrants who arrive without a required face mask to a testing center with a requirement will not be permitted to take the customs broker license exam and will forfeit their registration fee.
  • Once the test administrators have closed the doors to the examination room at 8:30 AM, registrants will NOT be permitted into the examination room and will not be allowed to sit for the examination. Please bring all of the required documentation and allocate sufficient time for travel to the examination site, as NO exceptions will be made for traffic delays, late trains, or similar incidences.
  • The sample exam link will be active by August 17, 2022. Please visit https://tara.vitapowered.com/CBLE/SampleFall2022 for a sample electronic CBLE that may be reviewed to acquaint the prospective examinee with the navigation, layout and searchable reference materials in the electronic format.  The sample electronic CBLE may be accessed an unlimited number of times and may be useful in familiarizing the examinee with the electronic exam process. This sample electronic exam will not evaluate answers. 
  • Examinee answer records will be provided upon exiting the testing center on exam day.  This sheet will be needed should an examinee wish to file an exam appeal.
  • Exam result letters will be emailed to individuals. 
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  • Last Modified: October 3, 2022