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Program and Partners

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Our Challenges

Record increases in passenger and cargo volumes are outpacing CBP’s personnel and infrastructure resources, resulting in increased passenger wait times and cargo backups.

To address these challenges, CBP is pursuing public-private partnerships in the form of the Reimbursable Services Program and the Donations Acceptance Program. As authorized under Sections 481 and 482 of the Homeland Security Act, 2002, as amended by the Cross-Border Trade Enhancement Act, 2016, these programs allow CBP and our stakeholders to enter into agreements to address these challenges.

The Reimbursable Services Program

The Reimbursable Services Program (RSP) enables partnerships between CBP and private sector or government entities, allowing CBP to provide additional inspection services upon the request of stakeholders.

Types of Services

These services can include customs, immigration, agricultural processing, border security and support at any facility where CBP provides or will provide services, and may cover costs such as salaries, benefits, overtime expenses, administration, and transportation costs. Agreements may not unduly and permanently impact existing services.

There are no limitations on the number of agreements that can be signed per year.

In the air environment, the program can only be used for overtime and agriculture services. Small air ports of entry with fewer than 100,000 international passengers arriving annually; however, can use the program to offset CBP for the salaries and expenses of up to five full-time officers.

Program Impacts

In the first three years of the program, CBP has entered into over 60 agreements, providing more than 368,000 additional processing hours at the request of our partners—accounting for the processing of more than 8 million travelers and over 1.1 million personal and commercial vehicles. In the first year of the program, the added hours and supplementary lane openings, in conjunction with other passenger processing initiatives, helped decrease wait times in the air environment by an average of almost 30 percent while traveler volume has increased about 7 percent.

The program continues to expand as new agreements are signed every year.

Current Partners

In 2013, CBP entered into agreements with five partners.

Partner Name Port of Entry
Dallas/Fort Worth International Airport Dallas/Fort Worth International Airport
City of Houston Airport System George Bush Intercontinental Airport Houston; Hobby Airport
Miami-Dade County Miami International Airport, Port of Miami
City of El Paso, Texas Paso Del Norte Bridge, Ysleta Bridge
South Texas Assets Consortium Americas Bridge, Juarez-Lincoln Bridge, Colombia-Solidarity Bridge, and World Trade Bridge in Laredo, Texas
Eagle Pass, Texas
Gateway International Bridge, Veterans International Bridge, and Free Trade International Bridge in Cameron County, Texas
International Bridge at Rio Grande City, Texas
Pharr-Reynosa Bridge in Pharr, Texas
Hidalgo International Bridge and Anzalduas International Bridge in McAllen, Texas

In 2014, CBP entered into agreements with 15 additional partners.

Partner Name Port of Entry
Los Angeles World Airport Los Angeles International Airport
San Francisco International Airport San Francisco International Airport
Greater Orlando Aviation Authority Orlando International Airport
McCarran International Airport McCarran International Airport
Denver International Airport Denver International Airport
Penn Terminals, Inc. Port of Philadelphia
Independent Container Line, Ltd. Port of Philadelphia, Port of Wilmington, N.C.
Network Shipping Ltd. Port of Philadelphia
Greenwich Terminals LLC Port of Philadelphia
Gloucester Terminals LLC Port of Philadelphia
Turbana Corporation Port of Philadelphia
Interoceanica Agency, Inc. Port of Philadelphia
Diamond State Port Corporation Port of Wilmington, DE
Port of Houston Authority Port of Houston
Broward County Port Everglades

In 2015, CBP entered into agreements with nine additional partners.

Partner Name Port of Entry
Broward County Fort Lauderdale-Hollywood International Airport
Phoenix Sky Harbor International Airport Phoenix Sky Harbor International Airport
Philadelphia International Airport Philadelphia International Airport
American Airlines John F. Kennedy International Airport
British Airways John F. Kennedy International Airport
Virginia International Terminals, LLC Area Port of Norfolk
Rocky Mountaineer Port of Seattle
Dell Inc. Santa Teresa, New Mexico
Ameron International Corporation San Luis, Arizona

In 2016, CBP entered into agreements the following stakeholders.

Partner Name Port of Entry
A.B. Won Pat Guam International Airport A.B. Won Pat Guam International Airport
City of Charlotte Aviation Department Charlotte Douglas International Airport
Copeca Jet Center Rafael Hernández Airport
Greenville-Spartanburg Airport District Greenville–Spartanburg International Airport
Hawaii Department of Transportation - Honolulu Honolulu International Airport
Jacksonville Aviation Authority Jacksonville International Airport
Massachusetts Port Authority Boston Logan International Airport
Port of Oakland Oakland International Airport
San Jose International Airport San Jose International Airport
United Parcel Service Spokane International Airport
Presidio International Port Authority Presidio
Southwest Arizona Port Users Association, Inc. San Luis II
Dole Gulfport
San Diego
Port Everglades
Port of Wilmington, DE
Freeport
East Coast Warehouse CES Port of New York and New Jersey
Global Container Terminals USA Port of New York and New Jersey
Gulftainer USA, LLC Cape Canaveral
Kamino Air Import Corp. Port of New York and New Jersey
Linea Peninsular, Inc. Panama City
Port of Galveston Port of Galveston
Port of Oakland Port of Oakland
Red Hook Container Terminal Port of New York and New Jersey
Salson Logistics Port of New York and New Jersey

In May of 2017, CBP tentatively selected applications from the following stakeholders for the first evaluation group of 2017.

Partner Name Port of Entry
Atlantic Aviation Pittsburgh International Airport
Cincinnati/Northern Kentucky International Airport Cincinnati/Northern Kentucky International Airport
Connecticut Airport Authority Bradley International Airport
Delta Air Lines, Inc. Baltimore-Washington International Airport
Birmingham-Shuttlesworth International Airport
Charleston Airport
Charlotte Airport
Cincinnati/Northern Kentucky International Airport
Greenville-Spartanburg International Airport
Hartsfield-Jackson Atlanta International Airport
Huntsville International Airport
Jacksonville International Airport
Memphis International Airport
Nashville International Airport
Orlando International Airport
Raleigh-Durham International Airport
Washington Dulles International Airport
Donjon Marine Co., Inc Lehigh Valley International Airport
Imperial Pacific International (CNMI), LLC Saipan International Airport
Lee County Port Authority Southwest Florida International Airport
Paine Field / Snohomish County Airport Paine Field / Snohomish County Airport
PAZOS FBO Services Luis Muñoz Marín International Airport
Port Authority of New York & New Jersey Stewart International Airport
Raleigh-Durham Airport Authority Raleigh-Durham International Airport
Reno-Tahoe Airport Authority Reno-Tahoe International Airport
Rhode Island Airport Corporation T. F. Green Airport
Sarasota Manatee Airport Authority Sarasota-Bradenton International Airport
Solairus Aviation Austin-Bergstrom International Airport
Terminal One Management, Inc. John F. Kennedy International Airport
United Airlines Newark Liberty International Airport
Prime Air Corp Luis Muñoz Marín International Airport; San Juan Seaport
Pacific Device Inc. Otay Mesa
APM Terminal Los Angeles Los Angeles, CA
California Cartage Company Los Angeles, CA
Chiquita Brands International Inc. Gulfport, MS
Eagle Marine Services, Ltd Los Angeles, CA
FCL Logistics, LTD Los Angeles, CA
International Transportation Services, Inc. Long Beach, CA
Long Beach Container Terminal LLC Long Beach, CA
North Carolina State Ports Authority Wilmington, NC
Port of Hueneme/Oxnard Harbor District Hueneme, CA
Price Transfer, Inc. Long Beach, CA
Los Angeles, CA
Total Terminals International, LLC Long Beach, CA
Seattle, WA
TraPac, LLC Los Angeles, CA
West Basin Container Terminal Los Angeles, CA
Yusen Terminal LLC Los Angeles, CA

In October of 2017, CBP tentatively selected applications from the following stakeholders to enter into agreements in the second evaluation group of 2017.

Partner Name Port of Entry
Air Products & Chemicals Lehigh Valley International Airport
Airport Aviation Services, Inc. Luis Muñoz Marín International Airport
ALOFT AeroArchitects Delaware Coastal Airport
Black Falcon, LLC Austin-Bergstrom International Airport
Compania Panamena de Aviacion (Copa Airlines) Louis Armstrong New Orleans International Airport
Dynamic International Airways Saipan International Airport
Georgetown Air Services, LLC Delaware Coastal Airport
J4V, LLC Lehigh Valley International Airport
Miami Air International Charlotte Douglas International Airport
Pittsburgh International Airport; Baltimore-Washington International Airport; Philadelphia International Airport
Indianapolis International Airport; St. Louis Lambert International Airport
Detroit Metropolitan Airport
George Bush Intercontinental Airport
McCarran International Airport
Louis Armstrong New Orleans International Airport
Newark Liberty International Airport
Denver International Airport
Tampa International Airport; Orlando International Airport
Phoenix Sky Harbor International Airport
MRTV, LLC Lehigh Valley International Airport
Port of Seattle Seattle-Tacoma International Airport
Sanford Airport Authority Orlando Sanford International Airport
South Jersey Transportation Authority Atlantic City International Airport
State of Hawaii Department of Transportation Kona International Airport
The Hershey Company Harrisburg International Airport
TJ3 Air, LLC Lehigh Valley International Airport
WNShipping USA Inc. Rickenbacker International Airport
721 Logistics LLC Savannah, GA
Philadelphia, PA
Miami, FL; Port Everglades, FL; Miami International Airport
Newark Liberty International Airport; Port of New York/New Jersey; John F. Kennedy International Airport
Maritime Endeavors Shipping Co., Ltd. New Orleans, LA; Louis Armstrong New Orleans International Airport; Gramercy, LA
Port of Skagit Skagit Regional Airport; La Conner Marina
BNSF Railway Company Sumas, WA
Chiquita Brands International Inc. Hueneme, CA
Crowley Latin America Gulfport, MS
Inchcape Shipping Services San Juan, PR; Fajardo, PR; Ponce, PR; Mayaguez, PR
Maryland Department of Transportation-Maryland Port Administration Baltimore, MD
Pierce County Terminal Seattle, WA
Port Tampa Bay Tampa, FL
Ports America Chesapeake, LLC Baltimore, MD
South Carolina Ports Authority Charleston, SC
SSA Marine, Inc. Long Beach, CA
Oakland, CA
Seattle, WA; Tacoma, WA

In March of 2018, CBP tentatively selected applications from the following stakeholders to enter into agreements in the third evaluation group of 2017.

Partner Name Port of Entry
Aero Ways, Inc. dba flyADVANCED Jet Wilmington Airport, DE
Atlantic Aviation ILG Wilmington Airport, DE
Aviation Advantage, Inc. Detroit Metropolitan Airport
East Coast Jets, Inc. Lehigh Valley International Airport
Lufthansa Cargo Dallas/Fort Worth International Airport
Maryland Department of Transportation-Maryland Aviation Administration Baltimore/Washington International Thurgood Marshall Airport
Pinellas County, Florida St. Pete–Clearwater International Airport
Wayne County Airport Authority Detroit Metropolitan Airport
Commonwealth Ports Authority Saipan, CNMI
Balearia Caribbean Port Everglades, FL
Continental Shipping Inc. San Juan, PR
Delaware Avenue Enterprises Philadelphia, PA
Everport Terminal Services Los Angeles, CA
Gulf Harbor Shipping, LLC New Orleans, LA; Gramercy, LA; Baton Rouge, LA
Ponce, PR; San Juan, PR;
Holland America Group Port of Miami, FL; Port Everglades, FL
Nicholson Terminal & Dock Company Detroit, MI
Royal Caribbean Cruises, LTD Port of New York and New Jersey
Port Canaveral, FL; Tampa, FL
Port of Baltimore
Boston, MA
Galveston, TX
Honolulu, HI
Port of Miami, FL; Port Everglades, FL
New Orleans, LA
San Diego, CA
Long Beach, CA
Seattle, WA
Washington United Terminals, Inc. Tacoma, WA

In June of 2018, CBP tentatively selected applications from the following stakeholders to enter into agreements in the first evaluation group of 2018.

Partner Name Port of Entry
AMB Group, LLC Fulton County Airport
COX Enterprises, Inc. Fulton County Airport
DEC, LLC Fulton County Airport
DuPont Wilmington Airport, DE
Enterprises Aviation LLC Fulton County Airport
Halliburton Energy Services, Inc. George Bush Intercontinental Airport
Institute of Nuclear Power Operations (INPO) Fulton County Airport
Printpack Fulton County Airport
San Diego County Regional Airport Authority San Diego International Airport
The City of St. Louis, MO St. Louis Lambert International Airport
The Coca-Cola Company Fulton County Airport
The Home Depot Fulton County Airport
Turner Enterprises, Inc. Fulton County Airport
Western Aviation Service, Corp. Rafael Hernández Airport
Host Agency New Orleans, LA; Louis Armstrong New Orleans International Airport; Gramercy, LA; Baton Rouge, LA;
T. H. Weiss Inc. John F. Kennedy Airport; Newark-Liberty International Airport; Port of New York and New Jersey
Washington Dulles International Airport; Philadelphia International Airport
Boston Logan International Airport
APL Limited Honolulu, HI
Jacksonville Port Authority Jacksonville, FL
Pérez y Cía. De Puerto Rico, Inc. Aguadilla, PR; Fajardo, PR; Mayaguez, PR; Ponce, PR; San Juan, PR
World Direct Shipping Port of Pensacola

In October of 2018, CBP tentatively selected applications from the following stakeholders to enter into agreements in the second evaluation group of 2018.

Partner Name Port of Entry
ALIA the Royal Jordanian Airline PLC Detroit Metropolitan Airport
City of Austin Austin Bergstrom International Airport
Golden Harvest Alaska Seafood, LLC Adak Airport
Greater Rockford Airport Authority Rockford Airport
Louisville Regional Airport Authority Louisville International Airport
Million Air San Juan, PR
South Bend International Airport South Bend International Airport
Travelers Indemnity Company Bradley International Airport
United Parcel Service(UPS) Louisville International Airport
World Heir, Inc. Fulton County Airport
City of Brownsville Brownsville, TX
South Texas Assets Consortium Hidalgo, TX; Rio Grande City, TX
FRS-Caribbean Miami, FL
Luis Ayala Colon, Sucrs, Inc. San Juan, PR
Maher Terminals LLC Port of New York and New Jersey
Mid-Atlantic Shipping and Stevedoring, Inc. Salem, NJ
Port Newark Container Terminal, LLC Port of New York and New Jersey
Last modified: 
October 3, 2018