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Program and Partners

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Our Challenges

Record increases in passenger and cargo volumes are outpacing CBP’s personnel and infrastructure resources, resulting in increased passenger wait times and cargo backups.

To address these challenges, CBP is pursuing public-private partnerships in the form of the Reimbursable Services Program and the Donations Acceptance Program. As authorized under Sections 481 and 482 of the Homeland Security Act, 2002, as amended by the Cross-Border Trade Enhancement Act, 2016, these programs allow CBP and our stakeholders to enter into agreements to address these challenges.

The Reimbursable Services Program

The Reimbursable Services Program (RSP) enables partnerships between CBP and private sector or government entities, allowing CBP to provide additional inspection services upon the request of stakeholders.

Types of Services

These services can include customs, immigration, agricultural processing, border security and support at any facility where CBP provides or will provide services, and may cover costs such as salaries, benefits, overtime expenses, administration, and transportation costs. Agreements may not unduly and permanently impact existing services.

There are no limitations on the number of agreements that can be signed per year.

In the air environment, the program can only be used for overtime and agriculture services. Small air ports of entry with fewer than 100,000 international passengers arriving annually; however, can use the program to offset CBP for the salaries and expenses of up to five full-time officers.

Program Impacts

In the first three years of the program, CBP has entered into over 60 agreements, providing more than 368,000 additional processing hours at the request of our partners—accounting for the processing of more than 8 million travelers and over 1.1 million personal and commercial vehicles. In the first year of the program, the added hours and supplementary lane openings, in conjunction with other passenger processing initiatives, helped decrease wait times in the air environment by an average of almost 30 percent while traveler volume has increased about 7 percent.

The program continues to expand as new agreements are signed every year.

Current Partners

In 2013, CBP entered into agreements with five partners.

Partner NamePort of Entry
Dallas/Fort Worth International AirportDallas/Fort Worth International Airport
City of Houston Airport SystemGeorge Bush Intercontinental Airport Houston; Hobby Airport
Miami-Dade CountyMiami International Airport, Port of Miami
City of El Paso, TexasPaso Del Norte Bridge, Ysleta Bridge
South Texas Assets ConsortiumAmericas Bridge, Juarez-Lincoln Bridge, Colombia-Solidarity Bridge, and World Trade Bridge in Laredo, Texas
Eagle Pass, Texas
Gateway International Bridge, Veterans International Bridge, and Free Trade International Bridge in Cameron County, Texas
International Bridge at Rio Grande City, Texas
Pharr-Reynosa Bridge in Pharr, Texas
Hidalgo International Bridge and Anzalduas International Bridge in McAllen, Texas

In 2014, CBP entered into agreements with 15 additional partners.

Partner NamePort of Entry
Los Angeles World AirportLos Angeles International Airport
San Francisco International AirportSan Francisco International Airport
Greater Orlando Aviation AuthorityOrlando International Airport
McCarran International AirportMcCarran International Airport
Denver International AirportDenver International Airport
Penn Terminals, Inc.Port of Philadelphia
Independent Container Line, Ltd.Port of Philadelphia, Port of Wilmington, N.C.
Network Shipping Ltd.Port of Philadelphia
Greenwich Terminals LLCPort of Philadelphia
Gloucester Terminals LLCPort of Philadelphia
Turbana CorporationPort of Philadelphia
Interoceanica Agency, Inc.Port of Philadelphia
Diamond State Port CorporationPort of Wilmington, DE
Port of Houston AuthorityPort of Houston
Broward CountyPort Everglades

In 2015, CBP entered into agreements with nine additional partners.

Partner NamePort of Entry
Broward CountyFort Lauderdale-Hollywood International Airport
Phoenix Sky Harbor International AirportPhoenix Sky Harbor International Airport
Philadelphia International AirportPhiladelphia International Airport
American AirlinesJohn F. Kennedy International Airport
British AirwaysJohn F. Kennedy International Airport
Virginia International Terminals, LLCArea Port of Norfolk
Rocky MountaineerPort of Seattle
Dell Inc.Santa Teresa, New Mexico
Ameron International CorporationSan Luis, Arizona

In 2016, CBP entered into agreements the following stakeholders.

Partner NamePort of Entry
A.B. Won Pat Guam International AirportA.B. Won Pat Guam International Airport
City of Charlotte Aviation DepartmentCharlotte Douglas International Airport
Copeca Jet CenterRafael Hernández Airport
Greenville-Spartanburg Airport DistrictGreenville–Spartanburg International Airport
Hawaii Department of Transportation - HonoluluHonolulu International Airport
Jacksonville Aviation AuthorityJacksonville International Airport
Massachusetts Port AuthorityBoston Logan International Airport
Port of OaklandOakland International Airport
San Jose International AirportSan Jose International Airport
United Parcel ServiceSpokane International Airport
Presidio International Port AuthorityPresidio
Southwest Arizona Port Users Association, Inc.San Luis II
DoleGulfport
San Diego
Port Everglades
Port of Wilmington, DE
Freeport
East Coast Warehouse CESPort of New York and New Jersey
Global Container Terminals USAPort of New York and New Jersey
Gulftainer USA, LLCCape Canaveral
Kamino Air Import Corp.Port of New York and New Jersey
Linea Peninsular, Inc.Panama City
Port of GalvestonPort of Galveston
Port of OaklandPort of Oakland
Red Hook Container TerminalPort of New York and New Jersey
Salson LogisticsPort of New York and New Jersey

In May of 2017, CBP tentatively selected applications from the following stakeholders for the first evaluation group of 2017.

Partner NamePort of Entry
Atlantic AviationPittsburgh International Airport
Cincinnati/Northern Kentucky International AirportCincinnati/Northern Kentucky International Airport
Connecticut Airport AuthorityBradley International Airport
Delta Air Lines, Inc.Baltimore-Washington International Airport
Birmingham-Shuttlesworth International Airport
Charleston Airport
Charlotte Airport
Cincinnati/Northern Kentucky International Airport
Greenville-Spartanburg International Airport
Hartsfield-Jackson Atlanta International Airport
Huntsville International Airport
Jacksonville International Airport
Memphis International Airport
Nashville International Airport
Orlando International Airport
Raleigh-Durham International Airport
Washington Dulles International Airport
Donjon Marine Co., IncLehigh Valley International Airport
Imperial Pacific International (CNMI), LLCSaipan International Airport
Lee County Port AuthoritySouthwest Florida International Airport
Paine Field / Snohomish County AirportPaine Field / Snohomish County Airport
PAZOS FBO ServicesLuis Muñoz Marín International Airport
Port Authority of New York & New JerseyStewart International Airport
Raleigh-Durham Airport AuthorityRaleigh-Durham International Airport
Reno-Tahoe Airport AuthorityReno-Tahoe International Airport
Rhode Island Airport CorporationT. F. Green Airport
Sarasota Manatee Airport AuthoritySarasota-Bradenton International Airport
Solairus AviationAustin-Bergstrom International Airport
Terminal One Management, Inc.John F. Kennedy International Airport
United AirlinesNewark Liberty International Airport
Prime Air CorpLuis Muñoz Marín International Airport; San Juan Seaport
Pacific Device Inc.Otay Mesa
APM Terminal Los AngelesLos Angeles, CA
California Cartage CompanyLos Angeles, CA
Chiquita Brands International Inc.Gulfport, MS
Eagle Marine Services, LtdLos Angeles, CA
FCL Logistics, LTDLos Angeles, CA
International Transportation Services, Inc.Long Beach, CA
Long Beach Container Terminal LLCLong Beach, CA
North Carolina State Ports AuthorityWilmington, NC
Port of Hueneme/Oxnard Harbor DistrictHueneme, CA
Price Transfer, Inc.Long Beach, CA
Los Angeles, CA
Total Terminals International, LLCLong Beach, CA
Seattle, WA
TraPac, LLCLos Angeles, CA
West Basin Container TerminalLos Angeles, CA
Yusen Terminal LLCLos Angeles, CA

In October of 2017, CBP tentatively selected applications from the following stakeholders to enter into agreements in the second evaluation group of 2017.

Partner NamePort of Entry
Air Products & ChemicalsLehigh Valley International Airport
Airport Aviation Services, Inc.Luis Muñoz Marín International Airport
ALOFT AeroArchitectsDelaware Coastal Airport
Black Falcon, LLCAustin-Bergstrom International Airport
Compania Panamena de Aviacion (Copa Airlines)Louis Armstrong New Orleans International Airport
Dynamic International AirwaysSaipan International Airport
Georgetown Air Services, LLCDelaware Coastal Airport
J4V, LLCLehigh Valley International Airport
Miami Air InternationalCharlotte Douglas International Airport
Pittsburgh International Airport; Baltimore-Washington International Airport; Philadelphia International Airport
Indianapolis International Airport; St. Louis Lambert International Airport
Detroit Metropolitan Airport
George Bush Intercontinental Airport
McCarran International Airport
Louis Armstrong New Orleans International Airport
Newark Liberty International Airport
Denver International Airport
Tampa International Airport; Orlando International Airport
Phoenix Sky Harbor International Airport
MRTV, LLCLehigh Valley International Airport
Port of SeattleSeattle-Tacoma International Airport
Sanford Airport AuthorityOrlando Sanford International Airport
South Jersey Transportation AuthorityAtlantic City International Airport
State of Hawaii Department of TransportationKona International Airport
The Hershey CompanyHarrisburg International Airport
TJ3 Air, LLCLehigh Valley International Airport
WNShipping USA Inc.Rickenbacker International Airport
721 Logistics LLCSavannah, GA
Philadelphia, PA
Miami, FL; Port Everglades, FL; Miami International Airport
Newark Liberty International Airport; Port of New York/New Jersey; John F. Kennedy International Airport
Maritime Endeavors Shipping Co., Ltd.New Orleans, LA; Louis Armstrong New Orleans International Airport; Gramercy, LA
Port of SkagitSkagit Regional Airport; La Conner Marina
BNSF Railway CompanySumas, WA
Chiquita Brands International Inc.Hueneme, CA
Crowley Latin AmericaGulfport, MS
Inchcape Shipping ServicesSan Juan, PR; Fajardo, PR; Ponce, PR; Mayaguez, PR
Maryland Department of Transportation-Maryland Port AdministrationBaltimore, MD
Pierce County TerminalSeattle, WA
Port Tampa BayTampa, FL
Ports America Chesapeake, LLCBaltimore, MD
South Carolina Ports AuthorityCharleston, SC
SSA Marine, Inc.Long Beach, CA
Oakland, CA
Seattle, WA; Tacoma, WA

In March of 2018, CBP tentatively selected applications from the following stakeholders to enter into agreements in the third evaluation group of 2017.

Partner NamePort of Entry
Aero Ways, Inc. dba flyADVANCED JetWilmington Airport, DE
Atlantic Aviation ILGWilmington Airport, DE
Aviation Advantage, Inc.Detroit Metropolitan Airport
East Coast Jets, Inc.Lehigh Valley International Airport
Lufthansa CargoDallas/Fort Worth International Airport
Maryland Department of Transportation-Maryland Aviation AdministrationBaltimore/Washington International Thurgood Marshall Airport
Pinellas County, FloridaSt. Pete–Clearwater International Airport
Wayne County Airport AuthorityDetroit Metropolitan Airport
Commonwealth Ports AuthoritySaipan, CNMI
Balearia CaribbeanPort Everglades, FL
Continental Shipping Inc.San Juan, PR
Delaware Avenue EnterprisesPhiladelphia, PA
Everport Terminal ServicesLos Angeles, CA
Gulf Harbor Shipping, LLCNew Orleans, LA; Gramercy, LA; Baton Rouge, LA
Ponce, PR; San Juan, PR;
Holland America GroupPort of Miami, FL; Port Everglades, FL
Nicholson Terminal & Dock CompanyDetroit, MI
Royal Caribbean Cruises, LTDPort of New York and New Jersey
Port Canaveral, FL; Tampa, FL
Port of Baltimore
Boston, MA
Galveston, TX
Honolulu, HI
Port of Miami, FL; Port Everglades, FL
New Orleans, LA
San Diego, CA
Long Beach, CA
Seattle, WA
Washington United Terminals, Inc.Tacoma, WA

In June of 2018, CBP tentatively selected applications from the following stakeholders to enter into agreements in the first evaluation group of 2018.

Partner NamePort of Entry
AMB Group, LLCFulton County Airport
COX Enterprises, Inc.Fulton County Airport
DEC, LLCFulton County Airport
DuPontWilmington Airport, DE
Enterprises Aviation LLCFulton County Airport
Halliburton Energy Services, Inc.George Bush Intercontinental Airport
Institute of Nuclear Power Operations (INPO)Fulton County Airport
PrintpackFulton County Airport
San Diego County Regional Airport AuthoritySan Diego International Airport
The City of St. Louis, MOSt. Louis Lambert International Airport
The Coca-Cola CompanyFulton County Airport
The Home DepotFulton County Airport
Turner Enterprises, Inc.Fulton County Airport
Western Aviation Service, Corp.Rafael Hernández Airport
Host AgencyNew Orleans, LA; Louis Armstrong New Orleans International Airport; Gramercy, LA; Baton Rouge, LA;
T. H. Weiss Inc.John F. Kennedy Airport; Newark-Liberty International Airport; Port of New York and New Jersey
Washington Dulles International Airport; Philadelphia International Airport
Boston Logan International Airport
APL LimitedHonolulu, HI
Jacksonville Port AuthorityJacksonville, FL
Pérez y Cía. De Puerto Rico, Inc.Aguadilla, PR; Fajardo, PR; Mayaguez, PR; Ponce, PR; San Juan, PR
World Direct ShippingPort of Pensacola

In October of 2018, CBP tentatively selected applications from the following stakeholders to enter into agreements in the second evaluation group of 2018.

Partner NamePort of Entry
ALIA the Royal Jordanian Airline PLCDetroit Metropolitan Airport
City of AustinAustin Bergstrom International Airport
Golden Harvest Alaska Seafood, LLCAdak Airport
Greater Rockford Airport AuthorityRockford Airport
Louisville Regional Airport AuthorityLouisville International Airport
Million AirSan Juan, PR
South Bend International AirportSouth Bend International Airport
Travelers Indemnity CompanyBradley International Airport
United Parcel Service(UPS)Louisville International Airport
World Heir, Inc.Fulton County Airport
City of BrownsvilleBrownsville, TX
South Texas Assets ConsortiumHidalgo, TX; Rio Grande City, TX
FRS-CaribbeanMiami, FL
Luis Ayala Colon, Sucrs, Inc.San Juan, PR
Maher Terminals LLCPort of New York and New Jersey
Mid-Atlantic Shipping and Stevedoring, Inc.Salem, NJ
Port Newark Container Terminal, LLCPort of New York and New Jersey

In February of 2019, CBP tentatively selected applications from the following stakeholders to enter into agreements in the third evaluation group of 2018.

Partner NamePort of Entry
Charleston International AirportCharleston International Airport
Chevron U.S.A. Inc.Oakland International Airport
Executive Jet ManagementWilmington Airport, DE; Lehigh Valley International Airport
Bangor International Airport
Boca Raton Airport
Teterboro Airport; Republic Airport
Maryland Department of Transportation - Maryland Aviation AdministrationMartin State Airport
Select Management Resources, LLCDeKalb-Peachtree Airport
The Private SuiteJohn F. Kennedy International Airport
Los Angeles International Airport
Miami International Airport
Newark Liberty International Airport
ACGI Shipping LLCLos Angeles / Long Beach, CA
Delaware River StevedoresPhiladelphia, PA
GAC North America, Shipping (GNAS)Los Angeles / Long Beach, CA
Norton Lilly International AgencyLos Angeles / Long Beach, CA
Port FreeportFreeport, TX
Sol Group MarketingPhiladelphia, PA
The Port of New OrleansNew Orleans, LA

In May of 2019, CBP tentatively selected applications from the following stakeholders to enter into agreements in the first evaluation group of 2019.

Arlet Aviation, LLCJose Aponte de la Torre Airport
Atlantic AviationSalt Lake City, UT
Buffalo Niagara International AirportBuffalo Niagara International Airport
City of AlbuquerqueAlbuquerque International Sunport
Dassault Falcon Jet - Wilmington CorpWilmington Airport
Kansas City Aviation DepartmentKansas City International Airport
Lehigh Valley Aviation ServicesLehigh Valley International Airport
Truman Arnold Companies dba TAC AirBradley International Airport
Eppley Airfield
Spirit of St. Louis Airport
Rick Husband Amarillo International Airport
Clinton National Airport
Shreveport Regional Airport
McGhee Tyson Airport
Centennial Airport
Salt Lake City International Airport
Visa USA Inc.Westchester, County Airport
Oakland, CA
The Boeing CompanyPaine Field; Everett, WA
Ellice Recycle LtdSeattle, WA
Matson Navigation Company, Inc.Long Beach, Seaport
Matson Terminals Inc.Honolulu Seaport
The Belt's CorporationBaltimore, MD
Atlantic Fleet Services CorporationBar Harbor, ME
Partner NamePort of Entry

In September of 2019, CBP tentatively selected applications from the following stakeholders to enter into agreements in the second evaluation group of 2019.

Partner NamePort of Entry
26 North Aviation, Inc. dba Skystream JetLehigh Valley International Airport
Aerovias de Mexico S.A. de C.V. dba AeroMexicoSeattle-Tacoma International Airport
Jet Aviation Flight Services, Inc.Austin Bergstrom International Airport
JFK International Air Terminal LLCJohn F. Kennedy International Airport
Midland Financial Co.Wiley Post Airport
Will Rogers World Airport
NetJets Aviation, Inc.Bangor International Airport
Midway International Airport
Oakland County International Airport
Van Nuys Airport
Palm Beach International Airport
Republic Airport
Teterboro Airport
Westchester County Airport
Phoenix Sky Harbor International Airport
Noble Energy Inc.George Bush Intercontinental Airport
Qatar AirwaysPittsburgh International Airport
Advance Customs Brokers and Consulting, LLCSavannah, GA
Philadelphia, PA
Los Angeles International Airport
Port of Hueneme, CA
Miami International Airport
Miami, FL
Port Everglades, FL
John F. Kennedy International Airport
Newark Liberty International Airport
Port of New York and New Jersey
Orlando International Airport
Port Manatee, FL
Tampa, FL
A.R. Savage and SonPort Manatee, FL
Tampa, FL
Manatee County Port AuthorityPort Manatee, FL

In March of 2020, CBP tentatively selected applications from the following stakeholders to enter into agreements in the third evaluation group of 2019.

Partner NamePort of Entry
Blue City Holdings LLCTeterboro Airport
San Francisco International Airport
Citigroup Inc.Westchester County Airport
ConocoPhillips CorporationGeorge Bush Intercontinental Airport
Franklin Templeton Travel, Inc.Palm Beach International Airport
Portland International Airport
Sacramento International Airport
San Francisco International Airport
GECAS MaterialsGreenwood Leflore Airport
Jet Linx Aviation, LLCDekalb-Peachtree Airport
Washington Dulles International Airport
Bangor International Airport
Eppley Airfield
St. Louis Lambert International Airport
Austin-Bergstrom International Airport
San Antonio International Airport
Tulsa International Airport
William P. Hobby Airport
Palm Beach International Airport
Nashville International Airport
Teterboro Airport
Westchester County Airport
Qantas Airways LimitedChicago O'Hare International Airport
Dallas/Fort Worth International Airport
Los Angeles International Airport
Daniel K. Inouye International Airport
Standard Aviation LLCCyril E. King International Airport
FedEx GroundPort Huron, MI
Norwegian Cruise Line Holdings Ltd.Long Beach, CA
Miami, FL
Port Canaveral, FL
Last modified: 
April 1, 2020