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Operational Support/Enterprise Services

Director: Dane Norman

The Operations Support Division is the lead for issues such as less-lethal training and use-of-force review, CBP policy, asset management, and the National Firearms and Tactics Branch. In addition, it is the primary liaison on issues concerning the Office of Intelligence.  This division encompasses these CBP organizations:

  • Office of Intelligence
  • Office of International Affairs
  • Laboratories and Scientific Services
  • Planning, Analysis, and Requirements Evaluation
  • CBP Watch
  • Law Enforcement Safety and Compliance

The Enterprise Services Division is the lead for finance, administrative services, acquisition and portfolio management and human resource topics such as employee resilience, workplace solutions. Enterprise Services organizations are:

  • Accountability
  • Acquisition and Portfolio Management
  • Administrative Services
  • Facilities & Assets
  • Finance
  • Human Resources
  • Information & Technology
  • Programming
  • Training & Development
  • Workplace Solutions

The Operations Support/Enterprise Services Directorate collaborates with these primary committees of jurisdiction:

In addition, the directorate collaborates regularly with Congressional staff from the following committees:

Learn more:

Operations Support

Enterprise Services

Last modified: 
August 24, 2021