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Suicide Prevention

Sometimes life's challenges can become overwhelming. It's important to get help before these problems begin to keep us from enjoying life, performing at work or maintaining relationships with our friends, partners or children. It takes courage to ask for help.

Every year, 32,000 Americans take their own lives. That's 1 every 16 minutes.

If you or someone you know is thinking about suicide, call the 988 Suicide & Crisis Lifeline, formerly the National Suicide Prevention Lifeline. 

On July 16, the National Suicide Prevention Lifeline became the “988,” replacing the previous 1-800-273-8255 (TALK) number. However, the original 11-digit number will always remain available to people in emotional distress or suicidal crisis.

When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing National Suicide Prevention Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.

You can also contact the Employee Assistance Program (EAP) (Password: cbpeap) at 1-800-755-7002. EAP is here to help you with professional, confidential counseling to better equip you to deal with life's challenges. It provides all CBP employees and their eligible family members up to 12 free face-to-face counseling sessions with a licensed counselor. EAP services are completely confidential.

EAP also  provides a completely anonymous, web-based questionnaire to CBP employees and their eligible family members that can help you learn more about your own mental wellness. You have the choice of communicating anonymously with an EAP counselor about your results and available resources.  Find out more information on this Interactive Screening Program on the Employee Assistance Program (EAP) website or by calling 1-800-755-7002.

EAP can also help you find solutions to work-related and personal concerns such as:

  • Stress caused by problems at work or financial difficulties;
  • Marital and family problems;
  • Relationship issues;
  • Life adjustments;
  • Alcohol and drug problems; or
  • Dealing with a chronic illness.

If you need help dealing with a personal or work-related problem, call EAP. Your participation in this program is completely confidential.

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Last Modified: Feb 28, 2023
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