US flag Official website of the Department of Homeland Security

Initial Account Access

Document Posting Date: 
February 1, 2019

Instructions on how to access your ACE account for the first time and how to change your password.

Information Notice detailing ACE deployment and user impacts.

This document may qualify as a “guidance document” as set forth in Executive Order 13891 and interpretations thereof; such guidance documents are not binding and lack the force and effect of law, except as authorized by law or as incorporated into a contract. This document is being posted to this portal to provide stakeholders with useful information.

Last modified: 
March 2, 2020