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Executive Assistant Commissioner William A. Ferrara, Office of Field Operations

Operations Support Executive Assistant Commissioner William A. Ferrara
Executive Assistant Commissioner
William A. Ferrara, Office of Field Operations

William A. Ferrara has served as the Executive Assistant Commissioner, U.S. Customs and Border Protection (CBP), Office of Field Operations (OFO) since August 30, 2020.  In this role, Mr. Ferrara oversees more than 32,000 employees, including more than 28,000 CBP Officers and CBP Agriculture Specialists. He manages an annual budget of $6.5 billion for operations at CBP's ports of entry and numerous programs that support national security and the facilitation of lawful travel and trade.

From July 2019 to August 2020, Mr. Ferrara served as the as the Executive Assistant Commissioner, Operations Support, where he provided leadership and direction across six subcomponents with a broad spectrum of capabilities to support CBP operations and enable mission execution; these included: Office of Intelligence; Information and Incident Coordination Center; Laboratories and Scientific Services; Law Enforcement Safety and Compliance; Office of International Affairs; Planning, Analysis, and Requirements Evaluation Directorate.

From 2016 to 2019, he served as the Director of Field Operations (DFO) for the Boston Field Office, where he oversaw CBP operations of the New England six-state region, directing the activities of 1,100 employees and overseeing the arrival of more than 9.5 million international travelers and over $61 billion in imported goods.  Additionally, Mr. Ferrara served as DFO for the Chicago Field Office, leading the activities of more than 1,100 employees throughout most of the Midwest, covering 32 ports of entry, 8 user fee airports, an international mail facility, and 3 express consignment hubs in 12 states. 

While stationed in Washington, D.C. from 2011-2014, Mr. Ferrara served in various roles in OFO to include: Acting Executive Director; Admissibility and Passenger Programs; Acting Executive Director of Mission Support; the Deputy Executive Director, Planning, Program Analysis, and Evaluation, and Director of Logistics.  Before arriving in D.C., Mr. Ferrara held numerous positions in the Boston Field Office.

Mr. Ferrara began his Federal career with the U.S. Customs Service in 1989 as a Customs Inspector, stationed on the southwest border at the Calexico Port of Entry.  He holds an Associate of Arts degree in Business from the Community College of Rhode Island, and is a graduate of the CBP Leadership Institute at the University of Chicago Booth School of Business

Last modified: 
September 4, 2020