US flag Official website of the Department of Homeland Security

Traveler Compliance

U.S. Customs and Border Protection (CBP) is taking proactive steps to ensure travelers comply with their terms of admission by sending reminders about time left in the United States, and notifications to travelers who may have overstayed their period of admission. The reminders and notifications are sent to travelers via e-mail.

Travelers may receive an e-mail indicating they have 10 days or less remaining on their admission into the United States, or an e-mail regarding a potential overstay violation. CBP has established an easy to use traveler compliance check that is available on the I-94 website. Travelers may check their admission status at https://I94.cbp.dhs.gov and clicking on the ‘View Compliance’ tab.

E-mail notifications will come from travelercompliance@cbp.dhs.gov. If your notification e-mail did not come from this address, it may be a phishing scam or other fraudulent e-mail.

Travelers in-scope for the e-mail notification process will begin with certain Visa Waiver Program (VWP) travelers and will gradually expand to include most classes of admission. As additional in-scope travelers are included in the process, the ‘View Compliance’ tab will be updated. You can check this tab to see if you are eligible for the compliance check.

While e-mail notification is a new process, there is no change in CBP’s policies or enforcement actions. This proactive approach only changes how transparent CBP’s work is to the traveling public, and helps ensure the public stays in compliance with their terms of admission.

For more information visit the frequently asked questions or contact the Traveler Communications Center at (202) 325-5120.

Last modified: 
January 5, 2018