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Coming Soon: New Trusted Traveler Programs Website

Release Date: 
September 18, 2017

CBP to launch new, easy-to-use website in October

WASHINGTON—U.S. Customs and Border Protection announced plans today to launch a new Trusted Traveler Programs website in October. CBP will transition from the Global Online Enrollment System to the Trusted Traveler Programs System which will facilitate the enrollment and membership of the Global Entry, NEXUS, SENTRI and FAST programs. The new website makes the process of applying for or managing a Trusted Traveler membership more user-friendly and will improve and better facilitate the experience for those looking to join the ranks of Trusted Traveler.

Global Entry members using Global Entry kiosks
Global Entry kiosks, located at
international airports across the nation,
streamline passenger's entry into the
U.S.

CBP’s Trusted Traveler Programs have continued to grow, now with more than 7 million members and nearly 17,300 new applications a month, necessitating the need to improve the navigation of the application for prospective members and to improve how current members could renew their membership or update their information.

“This new Trusted Traveler Programs website reflects CBP’s continued focus on leveraging advanced technology and innovation,” said CBP Acting Commissioner Kevin McAleenan. “We remain committed to improving and modernizing the international arrivals process for the more than 300 million travelers who arrive at U.S. ports of entry each year.”

The website, which will have a new URL, has new and improved functionality and navigation capabilities in addition to the new look. Some of the new and updated features include:

  • Increased usability and accessibility that will enhance the CBP Trusted Traveler online enrollment experience;
  • Seamless website navigation;
  • Mobile-friendly design allows to access the website anytime, anywhere, with internet connectivity on mobile devices;
  • Self-creation and management of user account information using Login.gov;
  • User-manager password reset; and
  • Streamlined, easy to use, interview appointment scheduling function.

Current Trusted Travelers will need their PASS ID to create a new Login.gov account to use the Trusted Traveler Programs site to manage or renew their membership.

Prospective applicants who have not fully completed their application using the GOES site will have to do so before the transition to the Trusted Traveler Programs website or their progress will be lost.

A truck enters the Mariposa Port of Entry using a FAST lane
A truck enters the Mariposa port of
entry using a Fast lane.

Global Entry kiosks are located in 53 U.S. airports and 15 Preclearance airports where members are processed in about a minute. U.S. citizens, U.S. nationals and U.S. Lawful Permanent Residents may apply for Global Entry as well as citizens of certain countries with which CBP has trusted traveler arrangements, including Argentina, Colombia, Germany, India, Mexico, the Netherlands, Panama, the Republic of Korea, Singapore, Switzerland, and the United Kingdom. Global Entry members also receive the added benefit of being pre-eligible to participate in TSA Pre✓™.

NEXUS was launched in 2000 as a joint effort between CBP and the Canada Border Services Agency. NEXUS members experience expedited clearance into both the United States and Canada. NEXUS members enjoy the benefits of Global Entry at no additional cost by using the automated kiosks for entry at participating airports and also receive TSA Pre✓™ benefits.

With SENTRI, the first Trusted Traveler Program, members may enter the United States by using dedicated primary lanes into the United States at Southern land border ports of entry. U.S. citizens and U.S. lawful permanent residents also receive Global Entry and TSA Pre✓™ benefits.

The Free and Secure Trade (FAST) program is a commercial clearance program for known low-risk shipments entering the United States from Canada and Mexico. FAST enrollment is open to truck drivers from the United States, Canada and Mexico.

For all of the programs, prospective applicants have to submit an initial application online. Once conditionally approved, the applicant must schedule and attend an in-person interview to finalize their enrollment. Trusted Traveler memberships are valid for 5 years.

Last modified: 
September 18, 2017