SEATTLE – As part of U.S. Customs and Border Protection’s comprehensive effort to improve the security of our nation's borders while enhancing legitimate travel, CBP has launched the Reporting Offsite Arrival – Mobile (ROAM) app and added Washington state to the list of available locations.
The ROAM app offers a convenient, quick, and efficient alternative to the number previously used to report small vessel entry into Washington by providing:
- A streamlined reporting process with reusable traveler and mode of travel profiles
- Shorter wait times by reporting from a smartphone instead of calling in
- Remote inspections by CBP Officers using video chat, as necessary
To use the ROAM app, travelers input their biographic, conveyance, and trip details and submit their trip for CBP officer review. The officer may initiate a video chat to further interview travelers. Once the officer reviews the trip, travelers will receive a push notification and an email with their admissibility decision and next steps, if applicable.
Travelers enrolled in the Local Boater Option (LBO) registered traveler program and other Trusted Traveler Programs, such as Global Entry, NEXUS, and SENTRI, can save their traveler number in their profiles to save additional time when returning to the U.S.
“Boaters can now use the ROAM App when making entry into Washington and can expect a streamlined process,” said Michael Freeman, Acting Director of Field Operations, Seattle. “We look forward to working with the boating community to enhance compliant travel into the U.S.”
If boaters in Washington have questions about reporting their U.S. arrival to CBP, they should call 800-562-5943. For the following locations use the numbers specified: Point Roberts – 360-945-5211; Friday Harbor and Roche Harbor – 360-378-2080; Anacortes – 360-293-2331; and Port Angeles – 360-457-4311. For questions and comments about the ROAM app, please email: firstname.lastname@example.org.