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We are parents first, and employees second. Our families are the reason we come to work every day! CBP recognizes how important your children are to you, and provides you with resources to help you manage your work/life balance.

The CBP Child Care Subsidy Program applies to full- and part-time employees whose children are under the age of 13 or disabled and under the age of 18.  Additionally, the program applies to children currently enrolled, or beginning child care within 30 days of registration for this program, with a licensed in-home or center-based child care service. 

To be eligible to participate in this program, your gross household income must fall into one of the fee categories below:

Fee Total Adjusted Gross Household Annual Income Maximum Monthly Amount Paid By CBP
I $120,000 and below $400.00
II $120,001 - $144,000 $300.00

For more information, please visit

The CBP Backup Care Program offers you and your family more family care options. This program will help employees find and pay for temporary short-term center or in-home care so you can be at work when your regular child/adult/elder/pet care is unavailable. Backup care might be needed when:

  • Your child’s school is closed
  • Your child cannot attend school or childcare facility due to an illness
  • You have an important meeting to attend and your regular caregiver is unavailable or
  • You have to travel, attend training, or work longer hours, and your care provider is unavailable.

Your Employee Assistance Program provides employees and their eligible family members with up to 12 free face-to-face counseling sessions per year, per issue. Counselors can help parents with common parenting challenges and can provide referrals to parenting support groups.

Common parenting challenges include:

  • Childhood trauma
  • Helping children cope with divorce
  • Parenting stepchildren
  • Dealing with difficult children
  • Parenting teens
  • Teen substance use

Contact the EAP at 1-800-755-7002 for professional and confidential assistance in dealing with any parenting issue, big or small.

Your EAP also provides practical assistance to employees and their families. These benefits include:

  • Adoption resources and assistance
  • Child care search - including verified availability
  • Child safety kit - If you have a child under age three, this free kit provides tools and information to help you protect him or her from today's most prevalent dangers.
  • Summer camp search – including verified availability
  • Lactation support – including discounts and information
  • Education support – includes searches for tutors, afterschool programs, and assistance with navigating the college application process

If you have a child who is in daycare or who attends a summer camp, take advantage of the tax savings that a Flexible Spending Account can provide. You can enroll in the FSAFEDS program during benefits open season or within the grace period allowed for a Qualifying Life Event which is 31 days before the event to 60 days after the event.

For more information, or to enroll or change your enrollment, contact FSAFEDS at: 1-877-372-3337, or visit the website at:

The Lactation Support Program is to enhance the quality of worklife for employees who are nursing mothers, while also maintaining productivity and mission functions of the agency. The agency recognizes that returning to work after having a baby can be a challenging and stressful time for employees.

At CBP, we care about the health and well-being of all of our employees and seek to provide the needed worksite assistance. Eligible CBP employees are responsible for: requesting the use of a private lactation room/space with reasonable notice; providing their own breast pump; maintaining the cleanliness of the lactation room/space and cleaning up any expressed milk spillage; storing all expressed milk in closed containers; and taking all expressed milk home daily.

Your Employee Assistance Program (EAP) provides expert guidance and assistance to families who are raising children with special needs. Key program areas are:

  • Guidance on managing family dynamics
  • Personalized consultation on advocating for your child in your local public school system
  • One-on-one guidance on becoming an effective advocate for your child
  • Expert information on state laws and regulations that can help you be a better advocate for your child's rights
  • Personalized referrals to resources in your local community

Call the EAP at 1-800-755-7002 to set up an appointment with a special needs parenting consultant today. 

Last Modified: Oct 30, 2023
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