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Office of Field Operations Contact Numbers

CBP provides security and supports travel or trade through 328 ports of entry throughout the country. For questions on travel, trade or other issues related to a particular service port please contact the local service port directly. To locate your local service port - air, land, or sea, visit Locate a Port of Entry. The ports are listed by each state and provide contact information.

For questions regarding travel and you are a U.S. citizen or Lawful Permanent Resident of the U.S. please visit For U.S. Citizens/Lawful Permanent Residents. If you are an International Visitor and have questions regarding travel to and from the U.S. please visit the For International Visitors website. For questions regarding the Trusted Traveler Programs such as Global Entry, NEXUS and SENTRI please visit Trusted Traveler Programs for more information.

For questions on how to import or export merchandise into the United States, visit Basic Importing and Exporting .

Please share your experience with us, ask us a question, give us a compliment, or submit a concern through the CBP INFO Center. You may also take advantage of CBP's Questions and Answers database to research your questions.


CBP Traveler Programs
ContactPhone Number
Electronic System for Travel Authorization (ESTA)202-325-7171
Enforcement Programs Division202-325-7171
Fraudulent Document Analysis Unit202-325-7171
Immigration Advisory Program202-325-7171​​​​​​​
Traveler Entry Programs202-325-7171​​​​​​​
Traveler Policy Division202-325-7171​​​​​​​
Trusted Traveler Programs202-325-7171​​​​​​​


CBP Agriculture Programs
ContactPhone Number
Agriculture Programs202-344-2053​​​​​​​


CBP Cargo and Trade Programs
ContactPhone Number
Trade/Cargo Operations202-344-1376​​​​​​​

Non-Intrusive Inspection, Radiation Portal

Monitors and Technology

Fines Penalties and Forfeitures202-344-2150


ContactPhone Number
CBP Explorers202-325-1856
Last Modified: Mar 24, 2020