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Drawback Reminder for Manual Filers

Paper drawback claims will no longer be accepted after February 22th, 2019.   All Drawback Claims must be filed electronically, and in accordance with the Trade Facilitation Trade Enforcement Act of 2015 (TFTEA) (Pub. L. 114–125, 130 Stat. 122). 

Companies which are not automated have several options for filing electronic drawback claims:

  1. Hire a licensed customs broker to file a claim on your behalf:  https://www.cbp.gov/contact/find-broker-by-port  
  2. Self-file your claims through a service bureau, which provides both the software and the communications connection to the CBP Data Center.  See this link for a list of service bureaus and other certified ABI software vendors:  https://www.cbp.gov/document/guidance/abi-software-vendors-list.
  3. Establish your own communications connection to the CBP Data Center in order to self-file your claims.  There is more information about this process at the following link:  https://www.cbp.gov/trade/automated/getting-started/transmitting-data-cbp-electronic-data-interchange-edi.  Note that this process will take 3-6 months to complete.  

Please reach out to your assigned CBP client representative for more information.  If you do not have an assigned client representative, send an email to clientrepoutreach@cbp.dhs.gov

For guidance related to drawback claim transmission, please reference the following links:

Drawback Overview
ACE Drawback CATAIR
ACE Business Process Document
Drawback Center Locations

Direct questions regarding this update to OTDRAWBACK@cbp.dhs.gov.

Last modified: 
November 6, 2019