CBP Warns Residents of Phone Scam from Callers Impersonating CBP Officers/Agents
DETROIT — A new type of telephone scam is targeting residents nationwide in an attempt to gain banking information from unsuspecting residents.
U.S. Customs and Border Protection agents and officers nationwide are continuing to receive numerous calls from residents concerned about unsolicited calls from scammers posing as U.S. Border Patrol agents and U.S. Customs and Border Protection officers. Residents are reporting the calls are a pre-recorded message stating, “a box of drugs and money being shipped has your (callers) name on it and it has been intercepted.” The caller is then instructed to press #1 to speak with a CBP Officer/Agent, which then attempts to get the callers banking information.
These calls are phone scams/phishing attempts and residents are urged to not provide the caller with any information. The Department of Homeland Security and CBP does not solicit money over the phone. If such calls are received, people should make a note of the number and any other pertinent details about the call and immediately hang up, and report the incident if possible. Phone scams can be reported to the Federal Trade Commission online at https://reportfraud.ftc.gov/.
“We are thankful for the concerned residents who have reached out to us with this information so we can inform our family, friends, and community of this criminal intent,” said Director of Field Operations Christopher Perry. “I would just like everyone to remember, if you get a call stating they are CBP and asking for money to just hang up.”
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U.S. Customs and Border Protection is the unified border agency within the Department of Homeland Security charged with the management, control and protection of our nation's borders at and between official ports of entry. CBP is charged with securing the borders of the United States while enforcing hundreds of laws and facilitating lawful trade and travel.