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CBP Laredo Field Office Rolls Out First in the Nation Videos to Familiarize Bus Passengers with CBP Processes, Entry Requirements

Release Date: 
March 4, 2015

LAREDO, TEXAS –U.S. Customs and Border Protection’s Laredo Field Office today announced the rollout of the first in the nation bilingual videos designed to familiarize arriving bus passengers with CBP processes, and entry requirements.

CBP Laredo Port Director Joseph Misenhelter briefs media and bus industry stakeholders regarding the rollout of first in the nation bilingual videos to familiarize arriving bus passengers with CBP processes and entry requirements

CBP Laredo Port Director Joseph Misenhelter briefs media and bus industry stakeholders regarding the rollout of first in the nation bilingual videos to familiarize arriving bus passengers with CBP processes and entry requirements.

“We have been processing a steadily increasing volume of bus passengers, including more than 1.4 million within Laredo Field Office alone in FY 2014,” said Director, Field Operations David P. Higgerson, Laredo Field Office. “By rolling out these first-ever bilingual videos in the bus environment, we will better acquaint the arriving bus passengers with our processes, thereby allaying any fears, concerns and increasing efficiency and compliance with customs, immigration, agriculture law and laws of other agencies.”

Sharing the podium with CBP LFO senior managers at the bus video rollout event were City of Laredo Assistant City Manager Horacio de Leon, Omnibus Express President and CEO Carlos Casillas and General Manager Liliana Aguilar. Also participating in the event was Laredo Convention and Visitors Bureau (A) Director Veronica Gamboa. The event also featured a demonstration of the bus video pre-loaded in an actual bus at the Laredo Port of Entry.

Produced jointly by Laredo Port of Entry and Laredo Field Office, the video walks bus passengers through CBP processes, including presenting entry documents to CBP officers when disembarking from the bus, non-intrusive imaging of the bus itself without passengers, screening of passenger luggage, and obtaining tourist permits. Throughout the video, the narrator explains relevant CBP entry, customs and currency declaration requirements, prohibited and permitted agriculture and wildlife items and passenger safety tips.

Through partnership and coordination with bus industry stakeholders, the videos will be distributed to international bus lines arriving at Laredo Port of Entry and all South Texas ports of entry that process international bus traffic.

Last modified: 
February 9, 2017