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Advisory Committee on Commercial Operations of Customs and Border Protection (COAC)


The Advisory Committee on Commercial Operations of Customs and Border Protection (COAC) recently announced the kick off to its 2014 Trade Efficiency Survey.  The survey will be open until Wednesday, July 23rd.  To access the survey please click on the below link.

The COAC is interested in your feedback regarding the import/export process.  Information gathered in this survey will be used to obtain facilitation priorities by industry, assess the economic impact of specific trade initiatives, and assist in creating metrics to explain the key benefits of partnerships with U.S. Customs and Border Protection (CBP) and its Partner Government Agencies (PGAs).

COAC is asking both importers, exporters, and their service providers to respond to this survey. This survey allows for multiple responses from the same entity. The survey consists of multiple choice questions that request information on a number of issues, including exam rates, estimated cost of doing business, time expenditures, satisfaction level with CBP and PGAs. The survey takes only 20 minutes to complete.  Results will be shared in upcoming COAC meetings.

For your convenience, if you prefer to complete your answers on a hard copy first, a link is provided (below) to a PDF, but be aware that certain sections may be skipped in the actual survey based on your business model.

Hyperlink to pdf version of survey


13th Term COAC Meetings (February 2013-February 2015)

12th Term COAC Meetings (April 2011-January 2013)