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If you are unable to find the information you need, the CBP INFO Center is open Monday-Friday between 9 a.m. and 12 p.m. and then again from 1 p.m. to 4 p.m. Eastern time. You can ask your question via email or by calling 1-877-CBP-5511. If you are outside the U.S. you must call 202-325-8000. (Telecommunications device for the hearing impaired: 1-866-880-6582)
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