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Contact Us

Need answers? We recommend you first try our Question and Answer tool. It has more than 500 answers about CBP policies and procedures.

If you are unable to find the information you need, the CBP INFO Center is open Monday-Friday between 9 a.m. and 12 p.m. and then again from 1 p.m. to 4 p.m. Eastern time. You can ask your question via email or by calling 1-877-CBP-5511. If you are outside the U.S. you must call 202-325-8000. (Telecommunications device for the hearing impaired: 1-866-880-6582)

Locate a Port of Entry

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CBP Headquarters

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Information Correction Requests

This website seeks to provide timely and accurate information. Should you see an error, please review our policies and fill out an information correction form.

Troubleshooting

If www.cbp.gov isn't working properly, try these troubleshooting tips.