WEBVTT 00:00:32.736 --> 00:00:38.736 More than one million people and 65,000 truck, rail, and maritime cargo containers 00:00:39.283 --> 00:00:45.283 arrive at U.S. ports of entry - by land, sea, and air - every day. 00:00:45.646 --> 00:00:50.849 And every year, $2.1 trillion dollars worth of goods come through our ports of entry. 00:00:50.849 --> 00:00:56.049 Our ports are the gateway to our Nation, welcoming travelers and facilitating the flow of goods 00:00:56.049 --> 00:01:00.374 that are essential to our economy and American jobs. 00:01:00.374 --> 00:01:06.374 It is CBP's job to ensure that these travelers and cargo shipments pose no threat to our Nation. 00:01:07.255 --> 00:01:10.094 OFFICER: That old expression, finding a "needle in a haystack," 00:01:10.094 --> 00:01:12.394 absolutely applies to what we do... 00:01:12.394 --> 00:01:14.521 We know the vast majority of people and products 00:01:14.521 --> 00:01:18.101 that arrive at our ports of entry are safe and lawfully admissible. 00:01:18.101 --> 00:01:20.825 Our job is to stop those few that do pose a threat, 00:01:20.825 --> 00:01:25.299 while facilitating the legitimate trade and travel that fuel our economy." 00:01:25.299 --> 00:01:27.792 This is our mission. 00:01:27.792 --> 00:01:31.900 And our mission continues to grow in response to evolving threats, 00:01:31.900 --> 00:01:36.181 increased travel and trade, and new and expanded facilities. 00:01:36.181 --> 00:01:39.348 Despite the increased volume and mission requirements, 00:01:39.348 --> 00:01:43.465 CBP cannot be a chokepoint slowing the international commerce 00:01:43.465 --> 00:01:48.006 that is so critical to our economic security and growth. 00:01:48.006 --> 00:01:53.489 So, in these challenging economic times, we have become our own toughest critic 00:01:53.489 --> 00:01:59.264 by constantly asking ourselves, "How can we do our job better and more efficiently?" 00:01:59.264 --> 00:02:05.013 The answer: by transforming nearly every aspect of how we do business. 00:02:05.013 --> 00:02:07.854 But CBP cannot do this alone. 00:02:07.854 --> 00:02:11.880 We need support from Congress to enact legislative changes. 00:02:11.880 --> 00:02:15.216 We rely on partnerships with private-sector stakeholders. 00:02:15.216 --> 00:02:21.216 And we rely on the ability of the traveling public to embrace emerging technologies that protect our borders. 00:02:21.458 --> 00:02:27.034 Our approach to resource optimization has three key components. 00:02:27.034 --> 00:02:33.034 First, we are continuously working to optimize the use of our resources through innovation -- 00:02:33.285 --> 00:02:37.592 what we call our business transformation initiatives. 00:02:37.592 --> 00:02:42.937 We're using new technologies and processes to get the job done faster, more efficiently, 00:02:42.937 --> 00:02:48.433 and more effectively through paperless, mobile, and advanced technologies. 00:02:48.433 --> 00:02:53.505 To help speed the flow of lawful travelers, we've automated admissibility documents, 00:02:53.505 --> 00:02:58.482 incorporated radio-frequency identification technology at our land borders, 00:02:58.482 --> 00:03:03.396 and developed computer software that monitors and tracks changes to airline schedules 00:03:03.396 --> 00:03:09.223 and associated passenger volumes so that CBP officers are better prepared to react. 00:03:09.223 --> 00:03:13.535 To help detect and intercept unlawful materials in cargo and conveyances, 00:03:13.535 --> 00:03:16.516 we've installed state-of-the-art scanning equipment, 00:03:16.516 --> 00:03:22.516 and use advanced data analysis to identify people and cargo shipments that may present a risk. 00:03:24.782 --> 00:03:29.025 The second component of our approach is our Workload Staffing Model, 00:03:29.025 --> 00:03:35.025 which reflects an in-depth, rigorous analysis of our operations and the level of staffing that is required. 00:03:36.115 --> 00:03:39.428 OFFICER: "The strength of our highly trained, professional law enforcement staff 00:03:39.428 --> 00:03:42.010 translates directly into our ability to ensure and expedite 00:03:42.010 --> 00:03:46.133 the flow of people and goods ... to rev the engine of our economy." 00:03:46.133 --> 00:03:52.133 >> Our data-driven Workload Staffing Model considers all business processes required of CBP Officers, 00:03:52.432 --> 00:03:55.357 the workload associated with those processes, 00:03:55.357 --> 00:04:00.637 and the level of effort needed to effectively carry out CBP's mission on a daily basis. 00:04:00.637 --> 00:04:06.637 We know how many Officers it takes to get the job done, both today and as a result of projected future needs. 00:04:07.734 --> 00:04:12.767 Our Workload Staffing Model, which was reviewed and validated by external experts, 00:04:12.767 --> 00:04:17.305 clearly shows that staffing levels need to keep pace with our expanding mission, 00:04:17.305 --> 00:04:21.837 increased threats, and growing trade and travel. 00:04:22.760 --> 00:04:28.760 The third component of our strategy is finding new ways to fund our operations and recover our costs. 00:04:29.279 --> 00:04:35.279 This effort involves increasing flexibility to engage in innovative public and private partnerships 00:04:35.484 --> 00:04:38.782 to ensure that we can provide services. 00:04:38.782 --> 00:04:44.100 For example, if an airline wishes to add international flights outside of existing operating hours 00:04:44.100 --> 00:04:47.090 or if an airport seeks to build a new terminal, 00:04:47.090 --> 00:04:51.720 CBP would like to be able to work with these partners on a reimbursable basis 00:04:51.720 --> 00:04:55.278 to respond quickly to requests for enhanced services. 00:04:55.278 --> 00:05:01.278 CBP relies on the support of Congress and our stakeholders to explore sources of alternative funding. 00:05:02.963 --> 00:05:06.252 "The success of our mission depends on our resources - 00:05:06.252 --> 00:05:10.135 technological transformation, staffing, and partnerships. 00:05:10.135 --> 00:05:13.662 The American public must be confident that we have the resources we need 00:05:13.662 --> 00:05:19.662 to fulfill our mission and to honor the trust that the public places in us. 00:05:19.812 --> 00:05:23.780 Trust that we are constantly innovating to ensure that 00:05:23.780 --> 00:05:29.126 we are smart, and efficient with our resources. Because we are." 00:05:29.126 --> 00:05:34.484 "Trust that we have accurately calculated the number of officers we need to accomplish our mission. 00:05:34.484 --> 00:05:36.729 Because we have." 00:05:36.729 --> 00:05:42.435 "And trust that we can find flexible sources of funding for CBP Field Operations through partnerships. 00:05:42.435 --> 00:05:44.812 Because we must." 00:05:44.812 --> 00:05:48.278 >> The current economic climate is one of fiscal austerity, 00:05:48.278 --> 00:05:51.845 and we are committed to careful financial stewardship. 00:05:51.845 --> 00:05:56.861 Therefore, it is critical that this resource optimization strategy be implemented -- 00:05:56.861 --> 00:06:00.817 to ensure our national and economic security. 00:06:00.817 --> 00:06:04.537 We are looking to our legislators and our external stakeholders 00:06:04.537 --> 00:06:07.859 in the travel and trade industries to partner with us. 00:06:07.859 --> 00:06:13.859 Together, we can maintain the operations that secure and facilitate international trade and travel ... 00:06:14.344 --> 00:06:19.446 and protect and enhance our American way of life.