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We get a lot of questions about the e–QIP. 

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It’s normal – especially if you haven’t been through a background investigation before.

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In about four minutes, we’ll tell you what the e-QIP is…

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give you some tips for completing it…

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and tell you what you can expect after you submit.

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e-QIP is the Federal Government’s digital portal

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used to gather information to conduct background investigations.

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It’ll ask you to provide information about where you’ve lived,

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your education,

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and where you’ve worked– 

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and contact information for anyone who can verify the information you provide. 

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It also asks about things like foreign contacts,

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criminal history,

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and past drug use.

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The point is to verify whether you’re a good fit for CBP.

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Taking a role here puts you in a position of trust and responsibility–  

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and we need to make sure you’re the kind of person who can handle that. 

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We do a “whole person analysis”. 

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That means we look at all aspects of who you are today

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and what your current and past behavior can tell us about

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whether you can be trusted with the kind of responsibility that positions at CBP require. 

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If you’ve had a few traffic violations or misused a controlled substance once or twice many years ago,

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that’ll be weighed against your behavior and conduct today.

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If you have a history of drug use or violating the law,

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that’s a different story

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There are a few rules that will eliminate you from consideration.

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But beyond that, every person is different,

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and we evaluate everyone on their own merits.

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So, here are three tips that EVERYONE can use to complete the e-QIP successfully.

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First, be honest.

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Integrity is a core value here at CBP.

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If you don’t answer the e-QIP honestly...

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that doesn’t reflect well on your integrity. 

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It's essential to be honest and upfront about everything.

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If there’s something in your past that you feel could raise questions about your conduct & behavior

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please use the “Detailed Comments” sections to give us the background and full context. 

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As we said, we do a “whole person analysis”,

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and we can only do that…with your help.

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If something that you disclose DOES makes you ineligible for employment,

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you may be able to re-apply later.

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But if you conceal or omit something,

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our investigators WILL find it. 

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And that could seriously jeopardize the possibility of you working for CBP. 

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Next, be thorough. 

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The e-QIP asks for a lot of information. 

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In fact, you may want to start gathering the required information before you apply. 

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Read all the e-QIP’s instructions thoroughly and make sure you understand what you’re being asked to provide.

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If you don’t provide all the information the e-QIP asks for,

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we’ll have to contact you and re-request the information you omitted. 

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That means entering things like “Unknown” or skipping residences or jobs within the 10-year period

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WILL lengthen the time it takes to process your application. 

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If you really get stuck,

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use the “Detailed Comments” section to explain why you’re missing information,

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or contact your Case Manager for help.

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Providing all the required information the first time really helps your application move as quickly as possible– 

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and it reflects well on you as a candidate.

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Last but not least,

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don’t be intimidated. 

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We know that no one is perfect. 

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The purpose of the e-QIP and the background investigation is NOT to make sure we only hire perfect people. 

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Just answer honestly

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be thorough,

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and remember that the goal of this process

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is to demonstrate whether you’d be suitable for federal employment

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based on your past behavior and the sum total of who you are TODAY. 

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After you submit your e-QIP, our team will review it for completeness. 

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If everything looks good, we’ll forward your e-QIP to the Office of Professional Responsibility,

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the office that will conduct your background investigation. 

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The e-QIP is a particularly important step in your hiring process.

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So it’s a good idea to gather the information you’ll need to complete it as soon as possible

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and to be very thorough when completing it.

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And remember – CBP is here to help. 

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Use this video and the materials on our website as a guide to gather the necessary information and fill out your e-QIP. 

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But if you get stuck or have a particularly difficult question,

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you can contact your Case Manager for help.

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To learn more about the e-QIP and our background investigation process,

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check out the resources on our website 

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at cbp.gov/e-qip 

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and cbp.gov/bi 

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If you’re interested in applying, join our Talent Network to learn more 

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or head to cbp.gov/careers/apply-now to start your application.