1 00:00:00,000 --> 00:00:02,738 2 00:00:02,738 --> 00:00:07,461 Hankinson: Vancouver has had a preclearance operation for many decades, 3 00:00:07,461 --> 00:00:11,894 but in the last few years with the advent of things such as 4 00:00:11,894 --> 00:00:15,852 the APC kiosk and other processes, 5 00:00:15,852 --> 00:00:19,192 the preclearance process now for customers is great. 6 00:00:19,192 --> 00:00:24,047 Customers focus in on the speed of and ease of moving through the airport 7 00:00:24,047 --> 00:00:26,861 and the preclearance process helps a customer do that. 8 00:00:26,861 --> 00:00:31,191 Business is absolutely affected positively by preclearance. 9 00:00:31,191 --> 00:00:34,439 The customer really wants to move through an airport process 10 00:00:34,439 --> 00:00:37,439 as quickly as possible and as easily as possible. 11 00:00:37,439 --> 00:00:41,367 And as part of that preclearance process they can get all of the check-in, 12 00:00:41,367 --> 00:00:45,450 drop the bags, move through security, through CBP quickly. 13 00:00:45,450 --> 00:00:47,522 That then gives them time to shop 14 00:00:47,522 --> 00:00:50,120 and that's where the airport gains additional benefit, 15 00:00:50,120 --> 00:00:53,647 because the customer has time and often when they have time, they shop. 16 00:00:53,647 --> 00:00:55,147 And we like that. 17 00:00:55,147 --> 00:00:58,704 The growth in connection traffic has resulted in 18 00:00:58,704 --> 00:01:04,579 an additional demand for food and beverage and for retail services. 19 00:01:04,579 --> 00:01:08,043 And as a result of that growth in connection traffic, 20 00:01:08,043 --> 00:01:11,785 because it's easier to move through the process 21 00:01:11,785 --> 00:01:14,632 that has resulted in increased benefit to the airport, 22 00:01:14,632 --> 00:01:19,425 because we're able to do more business post CBP, 23 00:01:19,425 --> 00:01:24,822 with the customer that results in revenue being generated for the airport. 24 00:01:24,822 --> 00:01:24,823   25 00:01:24,823 --> 00:01:24,824   26 00:01:24,824 --> 00:01:24,825   27 00:01:24,825 --> 00:01:25,825