Welcome to ACE Export Account and How to Login video. My name is Ashley Lofton and I will be demonstrating how to apply for an
ACE Export account as a new user. Before we get started, please keep in mind that all data reflected in training is fictitious.
Let's get started!
Now we're going to launch the Internet Explorer, and in the browser we're going to type in http:// www.cbp.gov/trade/automated and hit Enter.
Under ACE Secure Data Portal, we're going to select Apply for an Account. We're going to scroll down and next to Exporter, we're going
to select Fill out an Online Application. I am going to apply for an ACE Exporter Account.
Keep in mind, you're going to provide your own information. Remember this information is not valid.
and also, red asterisk fields are required to be filled in.
So you're going to use the drop down arrow and then you're going to choose your state. Virginia.
And the ACE Account Owner is going to be your personal information.
Now it is very important that you choose the correct E-mail address and that your E-mail address matches,
so that the details that you receive in the e-mail will attain for your User ID and Password that you will need to access as well as other CBP
communication.
OK, make sure that matches. Look's good!
Now, if the Account Owner's Address is the same as the Company Address reported above, then you can check this box and
skip the rest of this section here below. So I'm going to choose the check box. So I populated the same information as the corporate
and in the submit form area, by checking this box I have agreed and read the terms and agree to the terms and conditions and below
I am going to retype the characters shown.
Now, I am going to make sure that my application is right and that I provided the correct information.
OK! And now I am going to select Submit. And now,
this shows that my account was successfully created and that I will receive instructions in my e-mail concerning my new account.
I receive my new account information notification through my e-mail. So, as you can see, your Owner Name and Account ID.
You will want to write that down.
It's going to be the same as your shared secret.
For the next step that we're going to do.
OK, now we're going to click this link.
And we're going to put in our shared secret.
Select OK.
OK! So our User ID, make sure that we have that, and our temporary Password is important to write this down.
Now mind you, everyone received a different temporary password, just to keep in mind.
OK, then we are going to click Done.
And now we are going to Log In.
Hit Login.
Let's try this again.
It's important that you put in the correct User ID and Password.
Hit Login. Alright! Now I'm in.
So we're going to be redirected to a page where we have to answer set challenge response questions and here we are.
So for question 1 through 5, use a drop down arrow and we select any questions we want, and it is important that once you submit your
answer to your questions, they are case sensitive, you type in and you also have to fill in the answers in both boxes.
And then we are going to submit questions.
Alright! Now, we get to create our New Password. Now, before we do that, let's go to password policy.
And here it shows you how to create your password: at least 8 characters, one upper case, lower case,
and contain at least one of the following symbols.
Now we can click Close.
And select Yes.
Now we can create our New Password.
Click Continue.
OK, your password change was successful! Select Close.
As mentioned before it's important that we close all browser sessions to load a new browser session to log in.At the top right we're going to
select the X button to exit out. Do you want close all tabs or the current tab we're going to close all tabs select close all tabs. And we're
gonna go back to our Internet Explorer and then at the top here we're gonna go back to our ACE Portal
Now we can login, with our User ID and new Password.
Select Login.
Your exporter account information will display.
This will allow you to view your account information and will allow you to request the ability to view trade export data and reports.
In the next video, we want to show you how to create in that sport and account for current a sport of users