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  1. Home
  2. Trade
  3. Priority Trade Issues
  4. Revenue
  5. Revenue Modernization
  6. Automation of 368 and 1002 Receipts
  7. Mobile Collections and Receipts (MCR) For Vessel Agents Responsible for Clearance Frequently Asked Questions

Mobile Collections and Receipts (MCR) For Vessel Agents Responsible for Clearance Frequently Asked Questions

General

As part of its Revenue Modernization (Rev Mod) program, U.S. Customs and Border Protection (CBP) developed the Mobile Collections and Receipts (MCR) application to automate the receipt process for certain fees including maritime processing fees (Forms 368 Collections Receipts and 1002 Tonnage Tax certificates). MCR transitions the paper-based Form 368 collection process to an electronic process by issuing electronic receipts. The automated process also includes online payment capabilities using Pay.gov.

MCR enhancements are planned to continue through Fiscal Year 2027; scope includes the electronic collection of non-cargo related fees at Ports of Entry.

  • Automated Clearing House (ACH) and digital wallet options for online payments.
  • In-person credit card payments on a mobile card reader
  • Include additional fees currently collected with a paper Form 368.

MCR currently automates the collection of maritime processing fees, including Animal and Plant Health Inspection (APHIS) fees, CBP user fees (barge/bulk carriers and commercial vessel), navigation fees and Tonnage Taxes, Special Tax, Light Money, Miscellaneous Service fees, and Parole fees.

MCR class codes go beyond vessel fees, to include broker fees, traveler fees such as immigration and informal duty, and Fines, Penalties, and Forfeitures (FP&F fees). To suggest additional fees, please send requests to revmod@cbp.dhs.gov.

Yes, fees can be paid both in person and / or online.

Yes. Eventually, the need to present hard copies of receipts will go away once all maritime ports have MCR implemented for at least 13 months for an accurate record of all payments. Until then, receipts will have to be presented to officers unless otherwise notified. Trade (e.g., owner/operators and designated vessel agents) and Travel customers will be responsible for printing the emailed receipts for presentation at ports where required.

Yes, CBP Officers may view a vessel’s payment history on the calculation tab. This displays the past 13 months of tonnage tax as well as the past 12 months of user fees.

Vessel agents paying vessel fees online are presented with the vessel’s payment history prior to making the online payment.

CBP would revert to using the manual forms for Form 368 and 1002 to complete transactions.

No, receipts processed manually will not be available in MCR until a future release.

Immigration fees such as parole, passport waiver application, etc. may be paid using MCR.

Contact local CBP port offices or email revmod@cbp.dhs.gov.

In most cases, it will be immediate. If the receipt is completed in a location with an internet connection, the receipt will be sent as soon as the 368 is electronically signed by CBP personnel. However, if the 368 is completed in a location where an internet connection cannot be immediately established, the receipt will be emailed as soon as an internet connection is achieved.

If a payer chooses to pay online, a payment request will be emailed to the payer after signature by a CBP Officer, and a receipt will be emailed to the designated email addresses once the payer completes the payment process.

CBP will input and store the email of the customer (e.g., vessel owner/operator, vessel agent, traveler) in the MCR database. If applicable, MCR records both the payer information (the name on the check) and the vessel agent information on the receipt. Stored email addresses will only be used to issue receipts or online payment requests as requested by the customers.

Customers can contact the port which issued the receipt and request that the receipt be re-sent, or the customer can come to the port (e.g., marine desk) and request a printed copy. In the case of online payment, customers will also be able to print the receipt online.

Please note: It is recommended that donotreply_mcr@cbp.dhs.gov be added to the contacts/address books of all intended recipients to avoid receipts from being sent to trash or spam folders. Please do not send emails to this address, it will not be monitored and CBP will not respond to any incoming emails.

Yes. Multiple email addresses can be provided, and a receipt can be sent to all requested recipients at the time of issuance. Additionally, recipients are free to forward receipts as they deem appropriate.

The 368 Receipt and the 1002 Certificate, if applicable, will be attached to an email sent from donotreply_mcr@cbp.dhs.gov with “U.S. CBP MCR <e368 receipt#> and <1002 Certificate#> Issued at Port <Name of Port> for <Vessel Name>” in the subject line. A 1002 is not issued when Tonnage Tax is not paid.

Please note: It is recommended that donotreply_mcr@cbp.dhs.gov  is added to the contacts/address books of all intended recipients to avoid receipts from being sent to trash or spam folders. Please do not send emails to this address, it will not be monitored and CBP will not respond to any incoming emails.

No, a printed copy of a receipt will be provided at no charge at the port, upon request.

Authentication will be digital. The printed receipt will not have a CBP Official Seal stamped on it and will not be stamped by CBP. All receipts are stored in MCR and allows CBP to verify the authenticity electronically.

For payments recorded with MCR (e.g. issuance of an eReceipt), a printed copy of the eReceipt will be sufficient for certifying past payments from the pilot ports. For payments recorded outside of MCR (e.g. receipted hard copy 368s and Tonnage Tax certificates), follow the current process and present original certified copies.

Yes, payers now have the option to pay online. The payer will be sent an email with an eCBP portal link to complete the online payment process.

At this time only vessel related fees can be paid online.

The vessel agent will see a payment summary when they make a payment using the eCBP portal. This payment summary page includes the MCR receipt number, total amount paid, payment method, pay.gov tracking ID number, and the Agency tracking ID number. After vessel fees are paid, a copy of the MCR receipt will be emailed to the email address available on the payer page.  The receipt will have both the pay.gov tracking ID number, and the Agency tracking ID number.

If emailed receipt has not been received, then contact REVMOD Service Desk at 1-800-366-7832 ext. 4670 or email: revmodservicedesk@cbp.dhs.gov.

Last Modified: Feb 28, 2024