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Mobile Collections and Receipts (MCR) For Vessel Agents Responsible for Clearance Frequently Asked Questions

General

What is the Mobile Collections and Receipts project, timeline, and scope?

As part of its Revenue Modernization (Rev Mod) program, U.S. Customs and Border Protection (CBP) began automating the receipt process for certain fees including maritime processing fees (Forms 368 Collections and 1002 Tonnage Tax receipts) using Mobile Collections and Receipts (MCR) system. MCR will transition CBP from a paper-based collection process to an electronic process by issuing electronic receipts. The automated process will also prepare CBP for online payment capabilities using pay.gov and credit cards in the near future. 

MCR, was piloted at the New Orleans, Louisiana; Gulfport, Mississippi; Mobile, Alabama and Los Angeles/Long Beach, California seaports of entry from Spring 2017. The pilot participants, the owner/operators and designated vessel agents have been receiving the electronic receipts for over two years. Until MCR is fully available at all the Maritime ports, the trade (e.g., owner/operators and designated vessel agents) are responsible for printing and presenting the eReceipts for verification of payment(s) by the officers at each port of arrival . 

Beginning in June 2019, MCR began a nation wide initiative to implement  to all the ~102 maritime ports.  Additional ports will be determined by CBP to best assist a port’s collection needs.

 

Implementation Timeline:

Spring 2017          Pilot locations: New Orleans, LA; Gulfport, MS; Mobile, AL; Los Angeles/Long Beach, CA 
June 2019Houston Field Office, New Orleans Field Office, Baltimore Port of Entry
August/September 2019Los Angeles Field Office, Seattle Field Office, Sault Ste. Marie Port of Entry
October/November 2019Atlanta Field Office, Newark/New York Field Office
December 2019Miami Field Office, Tampa Field Office
February 2020Baltimore Field Office
Q4 2020

Portland Field Office (Alaska) 

Boston Field Office, Laredo Field Office, San Juan Field Office 

 

What is coming in future releases?

  • Add additional Fees

  • Pay.gov payment options

  • Credit card payments

  • MCR to smart phon application 

 

Which fees are in scope?

MCR currently automates the collection of maritime processing fees, including Animal and Plant Health Inspection (APHIS) fees, CBP user fees (barge/bulk carriers and commercial vessel), Navigation fees and Tonnage Taxes, Special Tax, Light Money, Miscellaneous service fees, and Parole fees. 

In May 2019, new class codes including Northern Border Parole and additional Navigation fees were added.  Another particular class code addition was 039-Fees & Other Charges for Miscellaneous Services–37.  Furthermore, MCR has the ability to add additional class codes beyond vessel fees, to include broker fees, traveler fees such as immigration and informal Duty, and Fines, Penalties, and Forfeitures (FP&F fees). To include additional fees, please send requests to RevModServiceDesk@cbp.dhs.gov.

Will fees still be paid in person?

Yes, fees are still paid in person. Online payments will be included in a future release.

Will hard copy 368 and Tonnage Tax receipts still be required for presentation at the time of entry?

Yes. Eventually, the need to present hard copies of receipts will go away once all maritime ports have MCR implemented for at least 13 months for an accurate record of all payments. Until then, receipts will have to be presented to officers otherwise notified. Trade (e.g., owner/operators and designated vessel agents) and Travel customers will be responsible for printing the emailed receipts for presentation at ports where required.

Is it possible to view a vessel’s payment history online?

Initially, a vessel’s payment history will not be available online. However, once data is accumulated in MCR, the history will be made available online. This functionality is planned for a future release.

How can payments be made if the system goes down?

CBP would revert to using the manual forms for 368 and 1002 to complete transactions.

If CBP reverts to the manual process, will those receipts be available in MCR?

No, receipts processed manually cannot be added to MCR until integrated with ACE collections in a future release.

Can other CBP fees be paid using MCR, such as Immigration fees?

The following immigration fees are in MCR. Additional class codes will be added in future releases. 

558, (I-192) Application for Advance Permission to Enter as a Nonimmigrant- If filed with and processed by CBP 

559, (I-193) Application for Waiver of Passport 

560, (I-160) Port of Entry Paroles 

570, (I-94) Arrival/Departure-Land Border 

577, (I-68) Northern Border Parole 

Who should be contacted for general questions about the Mobile Collections and Receipts process?

Contact local CBP port offices or email RevModServiceDesk@cbp.dhs.gov [1].

How long will it take to receive an eReceipt?

In most cases, it will be immediately. If the payment is completed in a location with an internet connection, the eReceipt will be sent as soon as the 368 is electronically signed by CBP personnel. However, if the 368 is completed in a location where an internet connection cannot be immediately established, the eReceipt will be emailed as soon as an internet connection is achieved.

How will email addresses be used by CBP?

CBP will input and store the email of the customer (e.g., vessel owner/operator, vessel agent, traveler) in the MCR database. If applicable, MCR records both the payer information (the name on the check) and the vessel agent information on the eReceipt. Stored email addresses will only be used to issue eReceipts as requested by the customers.

What if the emailed receipt is not received?

Customers can contact the port (the receipt issued port) and request that the receipt be resent, or the customer can come to the port (e.g., marine desk) and request a printed copy. In future releases, customers will also be able to print the receipt online. 

Please note: It is recommended that donotreply_MCR@cbp.dhs.gov be added to the contacts/address books of all intended recipients to avoid eReceipts from being sent to trash or spam folders. Please do not send emails to this address, it will not be monitored and CBP will not respond to any incoming emails.

Can multiple email addresses be provided for eReceipt recipients?

Yes. Multiple email addresses can be provided and an eReceipt can be sent to all requested recipients at the time of issuance. Additionally, recipients are free to forward eReceipts as they deem appropriate.

Can multiple email addresses be provided for eReceipt recipients?

Yes. Multiple email addresses can be provided and an eReceipt can be sent to all requested recipients at the time of issuance. Additionally, recipients are free to forward eReceipts as they deem appropriate.

How will emails for eReceipts be identified by the recipient?

Change the question to: “How are emails” 

The 368 eReceipt and the 1002 eCertificate, if applicable, will be attached to an email sent from donotreply_mcr@cbp.dhs.gov with “U.S. CBP MCR <e368 receipt#> and <1002 Certificate#> Issued at Port <Name of Port> for <Vessel Name” in the subject line. A 1002 is not issued when Tonnage Tax is not paid. 

Please note: It is recommended that donotreply_mcr@cbp.dhs.gov be added to the contacts/address books of all intended recipients to avoid eReceipts from being sent to trash or spam folders. Please do not send emails to this address, it will not be monitored and CBP will not respond to any incoming emails. 

Will a fee be charged for a printed copy of a Receipt?

No, a printed copy of an eReceipt will be provided at no charge, upon request. 

Current hard copies of CBP 368 forms require a CBP Official Seal stamp for authentication. Will a CBP stamp be required for a printed eReceipt? Will eReceipts have digital CBP seals?

Authentication will be digital. The printed eReceipt will not have a CBP Official Seal stamped on it and will not be stamped by CBP, even if requested. All receipts are stored in MCR and allows CBP to verify the authenticity electronically.

Some vessels may have limited Internet bandwidth. What will be the file size of the email and the attached receipt?

The file size, with attachment(s), 368 Collections receipt and 1002 Tonnage Tax certificate, will be under 300kb.

When certifying past payments of fees and/or taxes, will CBP require the presentation of original/certified receipts?

For payments recorded with MCR (e.g. issuance of an eReceipt), a printed copy of the eReceipt will be sufficient for certifying past payments. For payments recorded outside of MCR (e.g. receipted hard copy 368s and Tonnage Tax certificates), follow the current process and present original certified copies.

Can payments be made online?

Not yet. The ability to pay online is a scheduled enhancement, and dates will be shared once available.

Last modified: 
Wednesday, April 8, 2020 - 08:35
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