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Mobile Collections and Receipts (MCR) For Vessel Agents Responsible for Clearance Frequently Asked Questions

General

What is the Mobile Collections and Receipts pilot and what is the timeline and scope?

As part of its Revenue Modernization (Rev Mod) program, U.S. Customs and Border Protection (CBP) is automating the receipt process for maritime processing fees (Forms 368 Collections and 1002 Tonnage Tax receipts). CBP will transition from a paper-based collection process to an electronic process. The automated process will provide online payment capabilities and allow CBP to issue electronic receipts (eReceipts) for the collection of maritime processing fees.

The new automated process, titled Mobile Collections and Receipts (MCR), will be conducted in two phases at the New Orleans, Louisiana; Gulfport, Mississippi; Mobile, Alabama and Los Angeles/Long Beach, California seaports of entry.

Phase 1 was deployed in Spring 2017. New 368 and 1002 eReceipts for maritime processing fees are being emailed to pilot participants for New Orleans, Gulfport, Mobile, and Los Angeles/Long Beach seaports of entry. Owner/operators and designated vessel agents are responsible for printing the eReceipts for verification of payment(s) at each port of arrival during the pilot.

Phase 2 will include online payment options for vessel arrivals at New Orleans, Gulfport, Mobile and Los Angeles/Long Beach seaports of entry. Online access will be provided to eReceipts issued from New Orleans, Gulfport, Mobile, and Los Angeles/Long Beach seaports of entry. Communications to Trade are forthcoming with dates.

 

Which fees are in scope for pilot?

The MCR pilot will automate the collection of maritime processing fees, to include Animal and Plant Health Inspection (APHIS) fees, CBP user fees (barge/bulk carriers and commercial vessel), Navigation fees and Tonnage Taxes, Special Tax, and Light Money.

Will fees still be paid in person?

Yes, during Phase 1, fees will continue to be paid in person. During Phase 2, fees for port locations included in the pilot can be paid in person or online.

Will hard copy 368 and Tonnage Tax receipts still be required for presentation at the time of entry?

Yes. Eventually, the need to present hard copies of receipts may go away, but receipts will still have to be presented at least through the lifecycle of the pilot. Owner/operators and designated vessel agents will be responsible for printing the emailed receipts for presentation at ports during the pilot.

Will it be possible to view a vessel’s payment history online?

Initially, a vessel’s payment history will not be available online. However, once data is accumulated in MCR, the history will be made available online. This functionality is planned for a future phase (i.e., post Phase 2).

Will the seaport of Gramercy, Louisiana be included in the pilot?

No, vessel arrivals processed at Gramercy will not be included in the pilot.

How can payments be made if the system goes down?

CBP would revert to using the manual forms for 368 and 1002 to complete transactions.

If CBP reverts to the manual process, will those receipts later be added to MCR?

No, receipts processed manually will not be added to MCR.

Can other CBP fees be paid using MCR, such as Immigration fees?

Not for Phase 1, but other fee types will be included in a future phase.

Who should be contacted for general questions about the Mobile Collections and Receipts process?

Contact local CBP port offices or email revmod@cbp.dhs.gov.

Phase 1 FAQs

What are the key changes for the Trade for Phase 1?

In Phase 1, new 368 and 1002 eReceipts for maritime processing fees will be emailed to pilot participants for New Orleans, Gulfport, Mobile, and Los Angeles/Long Beach seaports of entry. Owner/operators and designated vessel agents will be responsible for printing eReceipts for verification of payment(s) at each port of arrival during the pilot.

How long will it take to receive an eReceipt?

In most cases, it will be immediately. If the 368 is completed in a location with an internet connection, the eReceipt will be sent as soon as the 368 is electronically signed by CBP. However, if the 368 is completed in a location where an internet connection cannot be immediately established, the eReceipt will be emailed as soon as an internet connection is achieved.

How will email addresses be used by CBP?

CBP will input and store the email of the vessel owner/operator and the payer in the MCR database. If applicable, MCR can record both the payer information (the name on the check) and the vessel agent information on the eReceipt. Stored email addresses will only be used to issue eReceipts as requested by the payer.

What if the emailed receipt is not received?

In Phase 1, the vessel agent can contact the port and request that the receipt be resent, or the agent can come to the marine desk and request a printed copy. In Phase 2, the agent will also be able to print the receipt online.

Can multiple email addresses be provided for eReceipt recipients?

Yes. Multiple email addresses can be provided and an eReceipt can be sent to all requested recipients at the time of issuance. Additionally, recipients are free to forward eReceipts as they deem appropriate.

How will emails for eReceipts be identified by the recipient?

The 368 eReceipt and the 1002 eReceipt, if applicable, will be attached to an email sent from donotreply_mcr@cbp.dhs.gov with “U.S. CBP MCR e368 and 1002 Receipt Issued at Port <Name of Port>” in the subject line.

Please note: It is recommended that donotreply_mcr@cbp.dhs.gov be added to the contacts/address books of all intended recipients to avoid eReceipts from being sent to trash or spam folders. Please do not send emails to this address, it will not be monitored and CBP will not respond to any incoming emails.

Will a fee be charged for a printed copy of a Receipt?

No, a printed copy of an eReceipt will be provided at no charge, upon request.

Current hard copies of CBP 368 forms require a CBP Official Seal stamp for authentication. Will a CBP stamp be required for a printed eReceipt? Will eReceipts have digital CBP seals?

Authentication will be digital. The printed eReceipt will not have a CBP Official Seal stamped on it and will not be stamped by CBP, even if requested.

Some vessels may have limited bandwidth. What will be the file size of the email and the attached receipt?

CBP testing indicates that the file size, with attachment(s), (368 Collections receipt and 1002 Tonnage Tax certificate) will be under 300kb.

When certifying past payments of fees and/or taxes, will CBP require the presentation of original/certified receipts?

For payments recorded with MCR (e.g. issuance of an eReceipt), a printed copy of the eReceipt will be sufficient for certifying past payments during the pilot. For payments recorded outside of MCR (e.g. receipted hard copy 368s and Tonnage Tax certificates), follow the current process and present original certified copies.

Can payments be made online for Phase 1?

No. The ability to pay online will start in Phase 2.

What is the current status of the Phase 1 pilot?

The limited Phase 1 functionality at the New Orleans, Gulfport, Mobile, and Los Angeles/Long Beach seaports of entry has resulted in the automation of over 3,600 electronic receipts and the initiative has resulted in a reduction of approximately 30-45% of time required from CBPOs to develop a Form 368 receipt at the participating ports. It has been received positively by vessel agents and feedback shows that they look forward to Phase 2.

Phase 2 FAQs - Coming Soon!
Last modified: 
Tuesday, June 26, 2018 - 10:28
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