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IPR Points of Contact

Contact the IPR Help Desk to Report Violations and Obtain Assistance
CBP's IPR Help Desk is staffed Monday through Friday to answer questions on IPR enforcement. The IPR Help Desk provides the public and CBP officers with information on IPR border enforcement procedures and receives allegations of IPR infringement. In addition, the IPR Help Desk is ready to assist owners of recorded IPRs to develop product identification training materials to assist officers at ports of entry in identifying IPR infringing goods. If you have questions about procedures for IPR enforcement at U.S. borders or wish to provide information on IPR infringing goods that may be entering the United States, contact the IPR Help Desk at (562) 980-3119 ext. 252, or via email at IPRHELPDESK@cbp.dhs.gov.

Consult a CBP IPR Attorney
For those who have legal questions about CBP's IPR enforcement and would like to interface with a CBP IPR attorney, the IPR Branch is available to help.  To request information on CBP's recordation program, please contact the IPR Branch at iprrquestions@cbp.dhs.gov.  For general inquiries on IPR enforcement, please contact hqiprbranch@cbp.dhs.gov.

Obtain Guidance on CBP IPR Policy and Programs
The IPR Policy and Programs Division (IPR Division) coordinates with rights holders, members of the trade community, CBP staff, other Federal agencies, and foreign governments in developing and implementing the Agency's IPR strategy, policy and programs.  To contact the IPR Division,The IPR Policy and Programs Division (IPR Division) coordinates with rights holders, members of the trade community, CBP staff, other Federal agencies, and foreign governments in developing and implementing the Agency's IPR strategy, policy and programs.  To contact the IPR Division, IPR POLICY PROGRAMS@cbp.dhs.gov.

Contact Phone Number
Michael B. Walsh
Director, IPR Division
(202) 863-6447
Robert Copyak
Chief, IPR Policy Branch
(202) 863-6014
Shaun Keller
Chief, E-Commerce and Small Business Branch
(202) 863-6596
Jacob Carter
Chief, IPR Enforcement Operations Branch
(202) 863-6528
Robin Rangel
Supervisory International Trade Specialist, IPR National Targeting and Analysis Group
(562) 980-3119 ext. 254
Jacob Carter
Deputy Director, National IPR Coordination Center
(202) 863-6528
Last published: 
December 19, 2017