ACE Drawback Frequently Asked Questions
How will Certificates of Manufacture (CM) for drawback be dealt with in ACE?
In ACE, CMs are no longer required for drawback transmissions.
Will electronic ACS drawback filing be turned off once ACE’s drawback functionality is deployed?
Yes, drawback functionality will be turned off in ACS once ACE drawback is deployed. ACE will be the sole system for filing drawback claims.
Since ACE uses the Document Image System (DIS), will filers still need to provide Zip files on CDs for their drawback claims submissions?
No, filers will no longer need to provide zip files on CDs . All supporting documents for drawback claims should be uploaded to ACE through DIS.
Will open ACS drawback claims that were submitted shortly before the cutoff period be migrated to ACE?
Yes, all historic records from ASC will be transferred to and made available in ACE.
Is the ACE Certification (CERT) environment for testing the Drawback Module available?
How will CBP be handling duty drawback privileges, such as Accelerated Payment (AP) waivers, prior notice, etc., in ACE?
The procedure for handling duty drawback privileges will remain unchanged. A paper request must still be submitted to one of the drawback centers.
Will filers be notified after submitting documents to the Document Image System (DIS) for our drawback claims?
Yes, DIS works the same way for drawback as it does in general for other aspects of ACE. This means that all required documents should be submitted within a 24 hour timeframe (required documents) and upon submission, the filer will receive a ‘received’,‘not received’ or ‘failed validation’ status.
Currently, ACS allows filers to upload documents via e-mail instead of using Document Image System (DIS). Will ACE drawback claims have an option to upload documents via e-mail instead of DIS?
No, filers will be required to use DIS to submit supporting documents for their drawback claims. However, there is an email option within DIS.
How will filers be able to submit drawback claims in ACE?
All ACE drawback claims will be submitted as entry type '47'. Claimants will identify the applicable statutory provision of claim within their submission.
Contact information for questions related to Drawback:
Fax: (202) 863-6540U.S. Customs and Border Protection
1400 L Street N.W.
4th Floor – Drawback
Washington, D.C. 20229-1143