What We Do

OPR employees escorting a suspect to the back of a law enforcement vehicle

Through its national headquarters in Washington, DC, and strategically located regional field offices, OPR screens potential CBP employees for suitability; conducts polygraph examinations for law enforcement positions; educates employees concerning ethical standards and integrity responsibilities; investigates allegations of employee corruption and serious misconduct, and evaluates security threats to CBP employees, facilities and sensitive information.

 

CBP's Office of Professional Responsibility (OPR) is growing its workforce! See what it’s like to be an OPR Special Agent!

Mission:

Hailing from both government and private sectors, OPR's diverse cadre of Special Agents conduct investigations in a thorough, unbiased, and professional manner in support of the overall OPR mission to safeguard and promote the integrity and security of the CBP workforce. OPR meets this mission by ensuring accountability across CBP, building strong partnerships, and is guided by the following principles - Professionalism, Accountability and Integrity. 

Typical Assignments Include:

  • Gathering and analyzing vital information, facts, evidence, and intelligence from a variety of sources including law enforcement and CBP specific databases, crime scene/use of force incidents, and thorough interviewing subject and witness employees;
  • Conducting investigations related to lethal and non-lethal use of force incidents through the responding to and processing of incidents and preparation of appropriate reports of investigation;
  • Employing all of the agency's authorities and capabilities in support of criminal, corruption, misconduct, counter-terrorism and counter-intelligence investigations/programs directly affecting national security and agency integrity; establishes relationships with partnering agencies to ensure cooperation and to overcome possible conflicting interests; creates reports and testifies in court or other proceedings regarding their investigative findings;
  • Coordinating and completing highly complex, difficult and sensitive criminal, civil, and administrative investigations involving alleged misconduct, criminal activity, and/or corruption by CBP employees and related entities; and 
  • Conducting investigations of major inter-regional dimensions, having national or international implications; and Investigating individuals, businesses, employees, and criminal organizations that represent a significant threat to the United States national security through the corruption, or attempted corruption, of CBP personnel and programs, to include foreign intelligence organizations and terrorist groups seeking to compromise CBP personnel.

Qualification Requirements: 

  • Meet the maximum age of entry: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
    • Creditable law enforcement officer service covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
    • Veterans Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its recent decision of Isabella v. Dept. of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veteran's preference eligibility under 5 U.S.C. § 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
  • Must have successfully completed¹ or be willing to attend an 11-week Criminal Investigator Training Program

¹Equivalent to FLETC’s CITP such as FBI Academy, DEA Academy, etc.

Locations:

Washington, D.C.; Jamaica, NY; Buffalo, NY; Champlain, NY; Bangor, Maine; Detroit, Mich.; Indianapolis, Ind.; Seattle, Wash; Bellingham, Wash; San Francisco, Calif.; Los Angeles, Calif.; San Diego, Calif.; El Centro, Calif.; Yuma, Ariz.; Tucson, Ariz.; Sierra Vista, Ariz.; El Paso, Texas; Del Rio, Texas; Laredo, Texas; McAllen, Texas; Brownsville, Texas; Houston, Texas; Atlanta, Ga; San Juan, Puerto Rico; Miami, Fla.; and Glynco, Ga. (FLETC).

Mission:

The Threat Mitigation and Analysis Division (TMAD) is home to OPR’s internal analytical cadre. On behalf of OPR’s divisions, as well as CBP-partner agencies, TMAD employees research and analyze complex data and information surrounding individuals and/or misconduct allegations using a variety of law enforcement resources and private sector tools. In addition, TMAD recommends appropriate actions and program initiatives to prevent or mitigate internal and external threats to CBP’s mission, information and people. 

Typical Assignments Include:

  • Identifying and investigating criminal and serious non-criminal/- administrative misconduct by agency employees, their associates and criminal groups seeking to compromise CBP systems, processes, and procedures;
  • Preparing written analytical and research reports and investigative narratives regarding ongoing OPR investigations and initiatives;
  • Making recommendations to TMAD management on the acquisition of new or upgraded data systems, new systems, methods, and/or projects to their supervisor; to include gathering, analyzing, and presenting of strategic data related to OPR's investigative research and integrity initiatives;
  • Providing analysis to other federal, state, and local law enforcement agencies, as directed by TMAD management, in furtherance of CBP integrity promotion objectives; and
  • Preparing and presenting briefings to DHS internal customers to explain the results of analytical research, studies, special enforcement operations, and interpretation of intelligence and trend analysis.

Locations:

Located nationwide; with multiple positions in Washington, DC and limited positions in Detroit, MI; El Paso, TX; Bellingham, WA; New York, NY; Tucson, AZ; Houston, TX; San Diego, CA; Miami, FL; Laredo, TX.

Mission:

The Office of Professional Responsibility (OPR) performs or manages a wide variety of functions or programs including backgrounds and clearances, employee misconduct investigations, physical, informational, industrial, internal, and operational security and management inspections. The Office of Professional Responsibility mission is clear and critically important - to promote the integrity and security of the CBP workforce.

Typical Assignments Include:

  • Acquisition of general office supplies for all OPR personnel within an area of responsibility
  • Space or facility issues or concerns
  • Local property such as inventory and issuance
  • Coordination of training
  • Hiring and staffing
  • Onboarding and offboarding of personnel
  • Award submissions
  • Time and attendance
  • Travel planning and assistance
  • Vehicle Officer duties

Locations:

Located nationwide; with multiple positions in El Paso, TX; Laredo, TX; Miami, FL; San Diego, CA; Sierra Vista, AZ; Tucson, AZ; Yuma, AZ, Washington, DC.

Mission:

The primary mission of the U.S. Customs and Border Protection (CBP) Office of Professional Responsibility’s Credibility Assessment Division (OPR/CAD) is to enhance the integrity of the CBP workforce and deter insider threats by providing the Office of Professional Responsibility with essential information through the administration of polygraph examinations that advance or resolve administrative, criminal or counterintelligence investigations.

Typical Assignments:

  • Coordinating, planning and administering polygraph examinations to CBP applicants applying for positions requiring polygraph testing;
  • Planning and conducting polygraph examinations in support of alleged violations of laws, policies, programs, and regulations;
  • Providing technical guidance to aid in investigative plans and strategies; and
  • Identifying and collecting evidence, conducting witness and subject interviews and preparing written investigative reports.

Qualification Requirements:

Strong candidates must have knowledge of the theory and principles of polygraph examinations; knowledge of enforcement and investigative techniques; strong ability to communicate orally; and strong ability to communicate in writing. Candidates shall have at least two years investigative and/or counter-intelligence experience with a recognized U.S. Government agency or other law enforcement agency.

Additionally, an ideal candidate has completed the requirements of the basic federal polygraph training program from the National Center for Credibility Assessment (NCCA) or equivalent.

Those that have not completed this training will be required to attend the NCCA training program. Currently, the classes are held in January, April and August and last approximately 3 months. The class the candidates attend will be based on availability. Candidates Enter on Duty (EOD) date will be contingent on the class he or she will be attending. Candidates will EOD approximately two pay periods prior to the start date of the NCCA class he or she will be attending.

Note: In order to attend the NCCA you must be a U.S. Citizen, have earned a baccalaureate degree from a four-year college or university accredited by the U.S. Department of Education and successfully completed a Counterintelligence Scope Polygraph examination.

Failure to complete the program and obtain Federal Polygraph Training and Certification will result in termination from CBP.

Locations:

Minneapolis, Minn.; Chicago, Ill.; Indianapolis, Ind.; Detroit, Mich.; Buffalo, NY; Valley Stream, NY; Newark, N.J.; Portland, Maine;  Washington, D.C.; Nashville, Tenn.; Atlanta, Ga.; Orlando, Fla.; Miramar, Fla.; Houston, Texas; Dallas, Texas; San Antonio, Texas; El Paso, Texas; McAllen, Texas; Tucson, Ariz.; Yuma, Ariz.; San Diego, Calif.; Laguna Niguel, Calif.; Long Beach, Calif.; San Francisco, Calif.; and Seattle, Wash.

Mission:

The Personnel Security Division (PSD) is responsible for the development of policy and procedures, implementation, and administration of all aspects of the Personnel Security program at CBP to include background investigations, periodic reinvestigations, security clearances, employment suitability determinations and continuous evaluation of employees to ensure eligibility for employment. CBP has been delegated authority by the Office of Personnel Management to perform its own background investigations of applicants, employees and contractors employed by or seeking employment with CBP. PSD directs, coordinates, and ensures compliance with all required standards of background investigations conducted by our contracted Investigative Service Providers.

Typical Assignments Include:

  • Rendering determinations as to an employee’s/applicant’s suitability/fitness for employment and eligibility for access to classified information/eligibility to occupy a sensitive national security position (to include conducting initial/periodic background investigations and such other investigations as may be deemed appropriate);
  • Granting and issuing security clearances; developing national personnel security policies, standards, and guidelines;
  • Referring negative results of investigations to the appropriate office for handling; and
  • Ensuring all requisites set forth for background investigations and adjudications are met, to include compliance with standards and applicable regulations and policies, technological requirements, and quality assurance.

Locations:

Located primarily in Washington, DC.

Mission:

Security Management Division (SMD) carries the responsibility of providing oversight for a myriad of security functions including physical, administrative, industrial, and operational security programs within CBP on behalf of the Component Chief Security Officer.  SMD's primary objective is to identify and reduce risks, threats, and vulnerabilities in the security of CBP personnel and assets, while working to support CBP's mission of protecting the nation's borders. 

SMD has multiple specializations to carry out their mission.

Typical Assignments for the Physical Security Specialist (Physical Security Operations Branch):

  • Participating in long term security construction projects;
  • Overseeing site specific security assessments for compliance with federal standards;
  • Conducting recurring assessments of CBP facilities, mitigating threats, and identifying/installing countermeasures; and
  • Overseeing construction standards, statements of work, data sheets and following up with compliance inspections. 

Locations:

Located in Dallas, TX; Laguna Niguel, CA; and Washington, D.C.

Typical Assignments for the Information Security Specialist:

  • Protecting classified national security information and other sensitive but unclassified information originated or controlled by CBP by developing and implementing policies, instructions and procedures related to classified and sensitive information;
  • Preparing, analyzing, formulating, developing, reviewing, and implementing DHS and CBP information security policies, and standards; and
  • Conducting Security Education, Training and Awareness to inform the CBP population about all aspects of Information Security.

Locations:

Located in Washington, D.C.

Typical Assignments for the Physical Security Specialist (Security Services Branch):

  • Directing, investigating, and analyzing a variety of unusual security problems pertaining to a variety of security areas, such as federal facilities and physical security electronic control systems and devices;
  • Directing, developing, implementing, and overseeing security programs, projects, initiatives, and activities; and
  • Overseeing the implementation and coordination of research and analysis of security programs that affect security including physical, administrative, personnel, and operations security.

Locations:

Located in Washington, D.C.


Source URL: https://www.cbp.gov/careers/opr/what-we-do