Automated Commercial Environment (ACE) Features

ACE has modernized and streamlined trade processing across all business capabilities, including Manifest, Cargo Release, Post Release, Export and Partner Government Agencies (PGAs). 


ACE Portal Resources

The ACE Secure Data Portal (ACE Portal) is a web-based entry point for ACE. It provides a centralized online access point to connect CBP, trade representatives and government agencies involved in importing goods into the United States. The portal provides account holders the ability to:

  • Receive, respond to, and monitor CBP Forms 28, 29, and 4647
  • Access AD/CVD case management and message Information database
  • Identify and evaluate compliance issues,
  • Store employee, driver, conveyance, and equipment record information
  • Create entry number banks for border line release
  • Set up payment options,
  • review and respond to filings,
  • Create blanket declarations for entry summary processing and nationwide view
  • Access reports tool to compile data and perform national trend analysis.

Account Structures

In order to use the ACE Portal, companies must first submit an application for approval.  Additional details are available our separate pages for: an overview of a Portal account, managing a Portal account, and applying for a Portal account.

Real-Time Data Updates

ACE filing data is updated on regular cycles.  The update cycle of data varies based on the data type.  The table below outlines the update cycles for various data types:

Data TypeUpdate Cycle
Account Revenue1 Hrs
Manifest24 Hrs
Entry and Entry Summary24 Hrs

Report Types

ACE Portal users have access to reports. By running targeted reports to conduct in-house audits, identify systemic errors and provide insight into entries under review by CBP, all in support of improved compliance with trade laws.

CBP provides the following predefined reports. 

ManagementAggregate and detail cargo entry and entry summary reports for ACS and ACE filed summaries, compliance reports, etc.
Authorized Data ExtractExtract reports that can be scheduled to run with up to 2,000,000 rows of data provided.
Entry SummaryReports filed for ACE Entry Summaries with the exception of the CBP Form 28, 29, 4647 which includes both ACE and ACS filed summaries.
Multi-Modal ManifestIn-bond reports.
ReferenceUN Location and Firms Codes
ExporterExporter reports

Users can create customized reports in addition to those outlined above.  A series of guides and videos on the ACE Training page provide support for using ACE Reports capabilities.

Portal System Requirements

Officially only the Microsoft Windows operating system and Internet Explorer web browser are supported for the ACE Portal. The table below outlines the support operating systems and browsers:

Operating SystemBrowser (Product/Version)
Windows 7Internet Explorer 11.239.18362.0​ or greater
Windows 8Internet Explorer 11.239.18362.0​ or greater
Windows 10Internet Explorer 11.239.18362.0​ or greater

Java 1.8 is recommended, ACE should continue to function using Java 1.7 or higher. 

While other browsers and operating systems may work, support for them is not provided through the Help Desk.

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