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Lapse in Federal Funding Impact on CBP Website Operations Notice

NOTICE: Due to the lapse in federal funding, this website will not be actively managed. This website was last updated on December 21, 2018 and will not be updated until after funding is enacted. As such, information on this website may not be up to date. Transactions submitted via this website might not be processed and we will not be able to respond to inquiries until after appropriations are enacted.

 

Aviso del impacto de la interrupción de fondos federales en las operaciones del sitio web del Oficina de Aduanas y Protección Fronteriza de los Estados Unidos (CBP, por sus siglas en inglés)

AVISO:  A causa de la interrupción de fondos federales, este sitio de web no será administrado activamente. La última actualización a este sitio web se realizó el 21 de diciembre de 2018 y no se harán más actualizaciones hasta que el gobierno reanude operaciones; por ende, puede que el sitio web no refleje la información más reciente. Es posible que no podamos procesar transacciones ni responder a
preguntas hasta que se reanuden operaciones.

Statement Regarding ACE System Status

Release Date: 
November 15, 2017

The ACE system resumed cargo processing at approximately 10:00 p.m. EST last night and continues to process normally.  All transactions backlogged in the queue were processed as of approximately 1:00 a.m. EST.  Our technicians, in collaboration with IBM technicians, are working around the clock to identify the root cause of the disruption to the ACE database.  We do know that this issue and the Aug. 2 outage issue are unrelated.

CBP executive leadership continues to communicate with our ports receiving initial reports that downtime procedures worked as expected. The Office of Field Operations is using this event to perform an evaluation of these procedures by polling the ports to identify issues or deficiencies, as well as best practices, in order to enhance our downtime procedures.  In addition, CBP client representatives are continuing to assess impacts to trade.  Further, CBP will continue engaging the CBP Commercial Operations Advisory Council Outage working group and other trade partners to identify areas of concern surrounding operations and our response to the event. 

Last modified: 
November 15, 2017