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U.S. Customs and Border Protection, Aeroports de Montreal Introduce New Automated Passport Control Kiosks

Release Date: 
September 17, 2013

MONTREAL—U.S. Customs and Border Protection and Aéroports de Montréal (ADM) announce today the introduction of Automated Passport Control at Montréal-Trudeau airport. These new automated kiosks are similar to those installed last year at Canada customs for arriving passengers.

 

CBP Preclearance Director Dylan DeFrancisci, ADM President and CEO James Cherry, and CBP Port Director for Montreal Preclearance Greg Starr cut the ribbon officially opening new Automated Passport Control kiosks at Montreal-Trudeau airport.

CBP Preclearance Director Dylan DeFrancisci, ADM President and CEO James Cherry, and CBP Port Director for Montreal Preclearance Greg Starr cut the ribbon officially opening new Automated Passport Control kiosks at Montreal-Trudeau airport.

"Automated Passport Control is a key component of CBP's modernization strategy at ports of entry," said Dylan DeFrancisci, director of CBP preclearance operations. "By allowing travelers the option to enter their own passport and identification information at the self-service kiosk, we are able to increase efficiency while enhancing security."

"This new initiative by ADM is designed to improve the customer experience and improve passenger flow for travelers heading to the United States. Once the system has been fine-tuned, transit time should be under 20 minutes, even during peak periods," said ADM President and Chief Executive Officer James Cherry.

He added: "On the strength of the success of the experience at Canada customs, Montréal-Trudeau is now among the first North American airports to introduce such a system for U.S. customs, ahead of even very large airports such as JFK."

The new system includes 12 kiosks that allow Canadian or American passengers travelling to the United States to enter their own passport and identification information prior to inspection by the CBP officer. The automated process will comprise four easy steps:

  • Scanning of the passport;
  • Taking of a photo;
  • Answering of questions using the touch-screen;
  • Presentation of documents to the CBP officer.

It should be noted that passengers holding a passport from another country must follow the usual procedure, manually completing the U.S. Customs and Border Protection declaration form. In addition, members of the NEXUS trusted traveler program will always be able to use the priority queue.

Last modified: 
February 9, 2017