US flag Official website of the Department of Homeland Security

Archived Content

In an effort to keep CBP.gov current, the archive contains content from a previous administration or is otherwise outdated.

Notice of New York Border Crossing Hours of Operation Change

Release Date: 
April 22, 2010

Trout River, N.Y. - U.S. Customs and Border Protection, in conjunction with Canadian Border Services Agency, wish to inform the public that the Border Inspection Stations at Churubusco, New York-Franklin Center, Quebec and Cannons Corners, New York-Cannons Corners, Quebec, will revise their hours of operation in accordance with the summer schedule.

Effective May 1, the new business hours of operation at the aforementioned facilities will be 8 a.m. to midnight, until October 31. Please contact the Trout River port of entry at 518-483-0821 with any questions.

Travelers are encouraged to prepare for cross border activity in advance. Travelers can obtain local border traffic conditions by visiting the CBP website. Travelers can also obtain a "Know Before You Go" brochure, which is also available on the CBP website. This brochure contains valuable information including duty exemptions and restricted and prohibited merchandise.

Travelers should prepare for the inspection process before arriving at the inspection booth. Individuals should have their approved-travel documents available for inspection and they should be prepared to declare all items acquired outside the U.S.

In compliance with the Western Hemisphere Travel Initiative, implemented June 1, 2009, all travelers, including U.S. and Canadian citizens, are required to present an approved-travel document that denotes both identity and citizenship. WHTI approved-travel documents include a valid Passport, U.S. Passport card, Trusted Traveler card (NEXUS, SENTRI or FAST) or an Enhanced Drivers License. Children under the age of 16 can present an original or copy of their birth certificate. Please visit the WHTI website for additional information.

CBP strongly encourages travelers to obtain a radio frequency identification (RFID)-enabled travel document such as a U.S. Passport Card, Enhanced Driver's License/Enhanced Identification Card or Trusted Traveler Program card (NEXUS, SENTRI or FAST/EXPRES) to expedite their entry and make crossing the border more efficient.

WHTI-compliant, RFID-enabled documents help reduce the time it takes to process travelers at the border. No personal identification information is stored on the RFID chip embedded in the cards - only a series of ones and zeros that points to information in a secure CBP database.

WHTI document requirements for air travel have been in effect since January 2007. Almost all travelers flying back to the United States need to present a passport or NEXUS card.

CBP also reminds U.S. lawful permanent residents that the I-551 form (green card) is acceptable for land and sea travel into the U.S.

Last modified: 
February 9, 2017