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CBP Introduces a New Application for Small Boat Reporting in the Great Lakes

Release Date: 
May 31, 2018

SAULT STE. MARIE, Mich –As part of U.S. Customs and Border Protection’s (CBP) comprehensive effort to improve the security of our nation's borders while enhancing legitimate travel, CBP has launched the Reporting Offsite Arrival – Mobile (ROAM) app and added Michigan to the list of available locations. 

ROAM App now available
ROAM App now available

The ROAM app offers a convenient, quick, and efficient alternative to the number currently used to report small vessel entry into Michigan by providing:

• A streamlined reporting process with reusable traveler and mode of travel profiles
• Shorter wait times by reporting from a smartphone instead of calling in
• Remote inspections by CBP Officers (CBPO) using video chat as necessary

To use the ROAM app, travelers input their biographic, conveyance, and trip details and submit their trip for CBP Officer review. The CBPO may initiate a video chat to further interview travelers. Once the CBPO reviews the trip, travelers will receive a push notification and an email with their admissibility decision and next steps, if applicable.

Travelers enrolled in the Local Boater Option (LBO) registered traveler program and other Trusted Traveler Programs, such as Global Entry, NEXUS, and SENTRI, can save their traveler number in their profiles to save additional time when returning to the U.S.

“Boaters making entry into Michigan with the ROAM App can now expect an expedited arrival when reporting their entry,” said Christopher Perry, Director of Field Operations. We look forward to continuing our collaboration with the boating community here to enhance compliant travel into the U.S.”

To use ROAM on your mobile device, download the app from the Apple App Store or the Google Play Store. In certain locations, the ROAM app can also be accessed on tablets at partner locations.

The ROAM application is currently limited to Sault Ste. Marie; from Alpena to Houghton, Michigan. 

If boaters have any questions about reporting their U.S. arrival to CBP, they should contact their local port of entry. Detroit Area (313) 393-3949, Port Huron Area (810) 985-9972, or Sault St. Marie (906) 632-7221. For questions and comments about the ROAM app, please email cbproam@cbp.dhs.gov.

Last modified: 
May 31, 2018
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