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CBP expands ROAM app pilot to Glacier National Park

Release Date: 
June 14, 2018

SWEETGRASS, Mont. — U.S. Customs and Border Protection Office of Field Operations is pleased announce the addition of Waterton, Alberta, to the list of pilot locations now using the new Reporting Offsite Arrival-Mobile (ROAM) application for pedestrian reporting.

ROAM app
CBP has expanded it's ROAM app pilot
program. This pilot expansion includes
pedestrians traveling to Goat Haunt,
Montana, via the International Cruise
Line and/or backcountry hiking trails
via Waterton International Peace Park
in Alberta, Canada, and Glacier National
Park in Montana.

This pilot expansion includes pedestrians traveling to Goat Haunt, Montana, via the International Cruise Line and/or backcountry hiking trails via Waterton International Peace Park in Alberta, Canada, and Glacier National Park in Montana.

This pilot addresses a pressing issue for border waters and backcountry trails that depend heavily on tourism. Vacationers and outdoorsmen from around the world travel to these border areas with their families to enjoy both countries’ national parks. Oftentimes these groups travel into the United States by way of the Waterton Shoreline Cruises in Waterton which requires checks by U.S. Customs and Border Protection at the Goat Haunt Port of Entry when the intent of the traveler was to cross into the United States and hike backcountry trails in Glacier National Park. 

The new pilot program will launch on June 16 at Waterton Cruise Company, which docks in Waterton. It is designed to allow travelers intending to cross into the United States via the international cruise line to be inspected by U.S. Customs and Border Protection through the ROAM application. Four inspection kiosks will be stationed at the Waterton Cruise Company docks for travelers to create a profile and declare their intended trip into the United States.

The ROAM app allows boat passengers and hikers the flexibility of reporting their arrival into the U.S. from any location via a device that is capable of 4G/LTE or Wi-Fi. The ROAM app is available in the Apple and Android stores under CBP ROAM. The ROAM app enables a video conference with CBP officers to efficiently make entry into the U.S.

Intending visitors to the United States can construct a profile within the application, and submit their information for a CBP video conference while at the docks, waiting to board the International vessel. Traveler information can be easily saved within the app, or recreated for future crossings.

“This is an effective tool for CBP and its officers to facilitate legitimate trade and travel at a location that serves as a must-visit vacation destination,” said Area Port Director Daniel Escobedo. “With technology available to ease the inspection process for the traveler, ROAM will strengthen border security in the Waterton and Glacier National Parks while allowing CBP to effectively complete its mission.”

Visit CBP.gov for more information on the ROAM app.

Last modified: 
June 14, 2018
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