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CBP Announces Grand Reopening of Nation's First Seaport Global Entry Enrollment Center

Release Date: 
June 1, 2017

LONG BEACH, Calif. – U.S. Customs and Border Protection reopened the nation’s first seaport Global Entry Enrollment Center at the Port of Long Beach following a planned expansion of the facility. In response to the overwhelming success of Global Entry in the Los Angeles area and to expedite the increasing number of applicants, CBP proactively expanded the capabilities, efficiency and facility size of the Long Beach Global Entry Enrollment Center. 

CBP ribbon cutting ceremony at LA Long Beach Seaport Global Entry Center
Left to right: Donald Kusser, Assistant Port
Director LA/Long Beach Seaport, LaFonda
Sutton-Burke, Port Director LA/Long Beach
Seaport, Carlos C. Martel, Director of Field
Operations Los Angeles, and Jeanette Lewis,
Assistant Director of Field Operations Los
Angeles.

CBP officers will now be able to conduct 200 appointments per day, an increase of up to 250 percent, with up to five CBP officers, up from two, conducting interviews simultaneously. 

CBP officer demonstrates Global Entry kiosk
Carlos C. Martel, Director of Field Operations
in Los Angeles joins a demonstration
of Global Entry training kiosk where approved
members learned how to use the new machines.

“This expansion will significantly reduce appointment wait times for conditionally approved applicants in the Los Angeles area, including the encompassing five counties of Ventura, Los Angeles, San Bernardino, Riverside and Orange counties,” said Carlos C. Martel, CBP Director of Field Operations in Los Angeles.

Global Entry, a CBP Trusted Traveler Program, allows for expedited clearance of pre-approved, low-risk travelers. 

Since its inception in March 2014, the Long Beach Global Entry Enrollment Center has conducted nearly 44,600 appointments. As Global Entry enrollment continues to grow, Global Entry kiosks are being used more than ever with more than 389,000 travelers using Global Entry kiosks at international airports within the Los Angeles area in FY16.  

New room will allow for more interviews
CBP officers will now be able to conduct
200 appointments per day, an increase of
up to 250 percent.   

“The new center reflects the LA/Long Beach Seaport commitment in improving the customer service experience as Global Entry continues to attract thousands of new applicants,” explained LaFonda Sutton Burke, CBP Port Director of the LA/Long Beach Seaport.

Conditionally-approved Global Entry applicants can begin scheduling interviews for the Long Beach Enrollment Center through the Global Online Enrollment System (GOES) website.

 

Last modified: 
June 1, 2017