US flag Official website of the Department of Homeland Security

Alternative Small Boat Reporting Procedures Now In Effect

Release Date: 
July 15, 2018

CBP Introduces a New Smart Phone Application for Small Boat Reporting in Maryland, Delaware, Southeastern Pennsylvania and Northern Virginia Waterways

BALTIMORE – As part of U.S. Customs and Border Protection’s (CBP) comprehensive effort to improve the security of our nation's borders while enhancing legitimate travel, CBP has launched the Reporting Offsite Arrival – Mobile (ROAM) app and added Maryland, Delaware, Southeastern Pennsylvania and Northern Virginia to the list of available locations.

This additional reporting area includes the Chesapeake Bay, Delaware Bay and the Potomac River.

ROAM app iconThe ROAM app offers a convenient, quick, and efficient alternative to the phone number currently used to report small vessel entry into CBP’s Baltimore Field office region by providing:

• A streamlined reporting process with reusable traveler and mode of travel profiles
• Shorter wait times by reporting from a smart device instead of calling in
• Remote inspections by CBP Officers (CBPO) using video chat as necessary

To use the ROAM app, travelers input their biographic, conveyance, and trip details and submit their trip for CBP officer to review.  The CBP officer may initiate a video chat to further interview travelers.  Once the officer reviews the trip, travelers will receive a push notification and an email with next steps, if applicable.

Travelers enrolled in the Local Boater Option (LBO) registered traveler program, Small Vessel Reporting System (SVRS), and other Trusted Traveler Programs, such as Global Entry, NEXUS, and SENTRI, can save their traveler number in their profiles to save additional time when reporting.

Boaters can find more information on ROAM on CBP’s website at CBP Pleasure Boat Overview - ROAM.

“Customs and Border Protection is committed to cultivating a positive experience for international travelers by offering new and innovative technology to streamline the arrival process,” said Casey Durst, CBP's Director of the Baltimore Field Office.  “ROAM signifies new advanced technology for the boating community as well as for our officers processing these types of arrivals.”

To use ROAM on your mobile device, download the app from the Apple App Store or the Google Play Store. In certain locations, the ROAM app can also be accessed on tablets at partner locations.

If boaters have any questions about reporting their U.S. arrival to CBP, they should contact their local port of entry or call 1-800-827-2851.

Who must report?

All U.S. citizens and aliens seeking entry to the United States must report their arrivals.

  • Masters - The master or person in charge of the boat must report their arrival to U.S. Customs and Border Protection (CBP). For the purpose of these instructions, the term "boat," means any vessel not engaged in trade or documented trade (not carrying merchandise or passengers for hire) such as pleasure boats and yachts, regardless of size. This requirement applies to all boats regardless of country of registration. Additionally, boats registered outside Canada or the U.S. must contact a local CBP office for a cruising license.
  • Aliens - All aliens (including alien crewmen) who are applicants for admission or otherwise seeking admission or readmission into the U.S. must report for inspection by a U.S. Customs and Border Protection officer.
  • U.S. Citizens - Persons claiming to be U.S. citizens must report to a U.S. Customs and Border Protection officer to establish that fact to the examining officer's satisfaction.

How do I Report?

Arrivals reporting may be made at the locations below. Call the phone number below in advance of your arrival to receive specific reporting instructions:

If arrival occurs after the normal business hours of a port, boaters may utilize ROAM or the 1-800-973-2867 number to report their arrivals.

What information do I have to have when I call?

Vessel masters must have the following information available:

  • Name, date of birth and citizenship of all persons on board (including passport number);
  • Name of the boat and/or boat registration number;
  • CBP user fee decal number (if 30 feet or longer);
  • Homeport and current location; and
  • Return contact number

The following are reporting locations for Maryland, Delaware, Southeastern Pennsylvania and Northeastern Virginia waterways:

ROAM app screenshotBaltimore Port of Entry
40 South Gay Street
Baltimore, MD 21202
Monday through Friday, 7:30 a.m. to 3:00 p.m.
(410) 962-2806 

Philadelphia Port of Entry
2nd & Chestnut Streets
Room 102
Philadelphia, PA 19106
Monday through Friday, 700 a.m. to 4:00 p.m.
(215)-596-1975

Wilmington Port of Entry
908 New Churchman's Road Extension
Suite C
New Castle, DE 19720
Monday through Friday, 8:00 a.m. to 4:00 p.m.
(302) 326-0600 Ext. 119

CBP's Office of Field Operations leads the agency’s border security mission at 328 air, land and sea ports of entry.  Field Operations officers enforce all applicable U.S. laws, including against illegal immigration, narcotics smuggling and illegal importation, and by CBP agriculture specialists, who protect U.S. agriculture from the introduction of pests or disease from overseas sources.  Please visit CBP Ports of Entry to learn more about CBP’s Office of Field Operations.

Learn more about "A Typical Day" for CBP in 2017, or career opportunities by visiting .

Last modified: 
July 15, 2018