An EEO complaint becomes formal when the Complainant completes the DHS Formal Complaint Form 3090, provided to them by their EEO Counselor at the conclusion of counseling, and that form is filed within 15 calendar days from receipt of the Notice of Right to File (NORTF) letter with the Privacy and Diversity Office (PDO).
The DHS Formal Complaint Form 3090 must be signed by the aggrieved party or that person’s attorney. The complaint must include the telephone number and address where the Complainant or the representative can be contacted. The complaint itself must precisely identify the Complainant and agency. A general description of the alleged discriminatory action or practice must also be included.