New York/Newark, New Jersey - 4601

Special Instructions

For overflight approval to fly directly into Newark Airport only, call (973) 297-6502

Contact Information

Management POCs can be reached by calling numbers listed below and requesting the Duty Supervisor. Seaport Operations Division: Problem Resolution: DAU- Raymond Blvd: (973) 368-6990 AT-CET; Outbound; Commercial: (201) 443-0100 Agriculture: (201) 443-0270 AT-CET: ATU; Outbound (excluding cars): (201) 443-0300 Commercial: Car Desk; Private Vessel Reporting; Commercial Vessel E&Cs: (201) 443-0500 FAX: (201) 443-0134 Agriculture: (201) 443-0585 FDA: (908) 851-7932 Air Operations Division: Newark Liberty International Airport: Watch Commander: (973) 565-8000 ext 1000 Enforcement Holds: (973) 565-8000 ext 6000 Compliance Holds: 973-624-6948 FAX: (973) 297-4862 Over-flights: (973) 297-6500 Global Entry: (973) 565-8135 Trade Operations Division: Entry: Problem Resolution (DAU) (973) 368-6990 Entry; Informals; NOI(Drawback); Personal Goods; Carnets

Special Instructions

Due to the volume of inquires concerning both Import and Export Marine Cargo; all inquires must be initiated with an email to: CBP.NY-NWKPROBRES@dhs.gov Please refer to Consolidation of Problem Resolution Emails Pipeline, 11-003-NWK, for specific instructions. All messages will be vetted and reconciled based on a first-in/first-out premise. Issues that cannot be immediate resolved will be forwarded to the appropriate CBP Unit. You should receive a response within 24 hours (excluding weekends & Federal Holidays). All inquires are addressed on a first-in/first-out premises. If your initial message has not been addressed within the 24 hr period please call Problem Resolution Unit at that point. When calling please have available: the time, date and subject related to your original email submission.

Special Instructions

Outbound Maritime Cargo Inquiries: CBP.NY-NWKPROBRES@dhs.gov Please consult the “Consolidation of Problem Resolution Emails” pipeline for FAQ’s and formatting issues. Due to volume the Outbound Sea Cargo Website should be utilized first before calling the points of contact. You should receive a response within 24 hours (excluding weekends & Federal Holidays). All inquires are addressed on a first-in/first-out premises. If your initial message has not been addressed within the 24 hr period please call the POC’s at that point. When calling please have available: the time, date and subject related to your original email submission. Name: Outbound Sea Cargo SCBPO Allan Filipe Phone: (201) 443-0349 Fax: (201) 443-0330 Name: Outbound Sea Cargo DCO Anthony Maresca Phone: (201) 443-0520 Fax: (201) 443-0330 Name: Notice of Intent (Drawback) – SIS Santos Perez Phone: (973) 368-6990 Fax: (973) 368-6991 Name: NLIA Enforcement Holds – SCBPO Anthony Ciringione Phone: (973) 565-8000 x6000 Fax: (973) 297-6599 Name: NLIA Compliance Holds – SCBPO Santiago Villa Phone: (973) 624-6948 Fax: (973) 297-4862

Contact Information

Outbound Cargo Contacts Name: Car Desk – SCBPO Orlando Sarabia Phone: (201) 443-0500 Fax: (201) 443-0134 Name: FDA – SCBPO Stephen Long Phone: (201) 443-0500 Fax: (201) 443-0134