1901 Crossbeam Drive
Charlotte, NC 28217
United States
1901 Crossbeam Drive
Charlotte, NC 28217
United States
I-85 (North or South)
NC, I-85 to Exit-33, for Charlotte, Douglas Int’l Airport, Billy Graham Pkwy. Follow Billy Graham and signs toward the Airport. Continue past the Airport exit and make a right on Tyvola Rd. (Coliseum Exit). Make a right at first light on Yorkmont Rd. Make a left on Beam Rd. Make a right on Cross Beam Dr. Port office is on the left.
Charlotte Douglas International Airport
Follow Airport Exit bearing right to Billy Graham Pkwy - South. Follow Billy Graham Pkwy. and make a right on Tyvola Rd. (Coliseum Area Exit). Make a right at first light on Yorkmont Rd. Make a left on Beam Rd. Make a right on Cross Beam Dr. Port office is on the left.
Customs Service Center - D.C. Headquarters
Phone: (877) 287-8667
Fax: None
Cargo Operations
Phone: (704) 329-6120
Fax: (704) 329-6205
Fines and Penalties
Phone: (704) 329-6116
Fax: (704) 329-6166
Email Address: 1512-CHARLOTTE-FPF@cbp.dhs.gov
Charlotte Douglas Int'l Airport - Passenger Processing
Phone: (980) 235-1600
Fax: (980) 235-1680
Operational Hours: 9:00 AM-10:00 PM (Eastern)
Seven Days A Week (7)
Outbound
Phone: (704) 329-6120
Fax: None
Operational Hours: 8:00 AM-5:00 PM (Eastern)
Weekdays (Monday-Friday)
General Aviation Processing
Charlotte Douglas International Airport FBO & Charlotte Monroe Executive Airport
Phone: (704) 329-6120
Fax: (704) 329-6205
Operational Hours: 8:00 AM – 5:00 PM (Eastern)Weekdays (Monday-Friday)
Outside of Operational Hours:
Phone: (980) 235-1600
Fax: (980) 235-1680
Contact Information
For Private Aircraft requests, please use (704) 329-6144 as the fax number.
- Last Modified: February 7, 2023