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Charleston, South Carolina - 1601

Port Type: 
Service Port
Port Code: 
1601
Location Address: 
200 East Bay Street
Charleston, SC 29401
Mailing Address: 
200 East Bay Street
Charleston, SC 29401
Phone: 
(843) 579-6500
Fax: 
(843) 579-6610
Port Director: 
Robert Fencel
Office Hours: 
Currently closed
Sunday:
Closed
Monday:
8:00 am-5:00 pm EST
Tuesday:
8:00 am-5:00 pm EST
Wednesday:
8:00 am-5:00 pm EST
Thursday:
8:00 am-5:00 pm EST
Friday:
8:00 am-5:00 pm EST
Saturday:
Closed
Directions to Port Office: 

Charleston SC

Take I-26 East. I-26 ends and turns into Hwy 17. Get into middle lane. Take 17N - Mt. Pleasant. You will go under an overpass on approach to Cooper River Bridge; DO NOT GO OVER BRIDGE. Take East Bay St exit - Turn RIGHT at the end of the exit. Follow East Bay Street. Turn LEFT onto Market Street. At corner of Market & East Bay you will see large granite/marble building; This is the Customhouse. Turn LEFT onto Market Street. Turn RIGHT onto Concord Street to reach Customhouse parking lot.

Notices: 

Contact Information

If you have any questions concerning agricultural issues, please contact (843) 764-9420. Fax number is (843) 760-5561. Hours of Operations are from 8:00AM - 5:00PM (EST), Monday - Friday.

Special Instructions

Entry Division, Fines & Penalties, and Import Specialist Teams can be contacted from 8:00AM - 4:30PM (EST) at their respective telephone numbers listed under "Service Contacts."

Contact Information

Requests for service "private vessel/private aircraft arrival" after hours should be directed to the Duty Supervisor at (843) 579-6515 or (843) 579-6513 (including weekends & holidays).

Service Contacts: 

 

Cargo Release/Status
Phone Number: (843) 579-6535
Local Import Specialist Contacts by Center:
Agriculture & Prepared Products Center - Miami, FL 
Team Code 072
HTS Ranges: 0101-2403
Center Contact: CEE-Agriculture@cbp.dhs.gov
(866) 295-7624 code 02
Local Contact: Craig Koteles  craig.a.koteles@cbp.dhs.gov
(843) 579-6568
Apparel, Footwear & Textiles Center - San Francisco, CA
Team Code 054
HTS Ranges: 4015, 4203, 4303-4304, 5001-6507
Center Contact:  CEE-Apparel@cbp.dhs.gov
(866) 295-7624 code 04
Local Contacts: Senior IS Drusilla Clark-Addison 
drusilla.clark-addison@cbp.dhs.gov
(843) 579-6555
IS Nikki Bobbie
nikki.bobbie@cbp.dhs.gov
(843) 579-6569
Automotive & Aerospace Center - Detroit, MI
Team Codes 033, 043, 053, 063, 073
HTS Ranges: 4011-4013, 8406-8412, 8511-8512, 8601-8711, 8713-8714, 8716-8908
Center Contact: CEE-Automotive@cbp.dhs.gov
(866) 295-7624 code 03
Local Contacts: SIS Janet Talley
janet.d.talley@cbp.dhs.gov
(843) 579-6506
Senior IS Vanessa Marks
vanessa.f.marks@cbp.dhs.gov
(843) 579-6557
IS Jerry Canon
jerry.b.canon@cbp.dhs.gov
(843) 579-6550
Base Metals Center - Chicago, IL
Team Code 035
HTS Ranges: 7201-7308, 7312-7318, 7320, 7322, 7324-7415, 7419-7614, 7616-8113, 8307-8311
Center Contact: CEE-Basemetals@cbp.dhs.gov
(866) 295-7624 code 05
Local Contacts:  Senior IS Sheila Colbert
sheila.r.colbert@cbp.dhs.gov
(843) 579-6548
 
Consumer Products & Mass Merchandising Center - Atlanta, GA
Team Code 038
HTS Ranges: 3303-3401, 3406, 3605, 3924, 3926, 4201-4202,4205-4206, 4414, 4419-4421, 4602 ,4803, 4817-4818, 4820, 4901-4911, 6601-6704, 6911-6913, 7113-7118, 7319, 7321, 7323, 7418, 7615, 8210-8301, 8303-8306, 8469-8470, 8508-8510, 8513, 8516, 8539, 8712, 8715, 9001-9006, 9013, 9101-9209, 9401, 9403-9405, 9503-9706
Center Contact:  CEE-Consumer@cbp.dhs.gov
(866) 295-7624 code 08
Local Contacts:  Senior IS Heather Puckhaber
heather.d.puckhaber@cbp.dhs.gov
(843) 579-6546
IS Brooke McCoy
brooke.mccoy@cbp.dhs.gov
(843) 579-6559
Electronics Center - Los Angeles, CA
Team Code 057
HTS Ranges: 3818, 8471, 8501-8504, 8517-8538, 8540-8548
Center Contact: CEE-Electronics@cbp.dhs.gov
(866) 295-7624 code 07
Local Contacts: IS Gregory Riley
gregory.riley@cbp.dhs.gov 
(843) 579-6553
Industrial & Manufacturing Materials Center - Buffalo, NY
Team Code 029
HTS Ranges: 2501-2530, 3901-3923, 3925, 4001-4010, 4016-4115, 4301-4302, 4401-4413, 4415-4418, 4501-4601, 4701-4802,4804-4816, 4819, 4821-4823, 6801-6910, 6914-7112, 7309-7311, 9406
Center Contact:  CEE-lndustrialmaterials@cbp.dhs.gov
(866) 295-7624 code 09
Local Contact: IS Andrew French
andrew.m.french@cbp.dhs.gov
(843) 579-6566 
Machinery Center - Laredo, TX
Team Code 050
HTS Ranges:

8201-8209, 8302, 8401-8405, 8413-8468, 8472, 8474-8487, 8505-8507, 8514-8515, 9007-9012, 9014-9017, 9020, 9023-9033, 9301-9307

Center Contact: CEE-Machinery@cbp.dhs.gov
(866) 295-7624 code 10
Local Contacts:  
Senior IS Nancy Fischer
nancy.h.fischer@cbp.dhs.gov
(843) 579-6562
IS TJ Trimeloni
thomas.trimeloni@cbp.dhs.gov
(843) 579-6562
Petroleum, Natural Gas & Minerals CEE - Houston, TX
Team Code 076
HTS Ranges: 2601-2716, 3826
Center Contact: CEE-Petroleum@cbp.dhs.gov
(866) 295-7624 code 06
Local Contact: IS Patrick Reedy
patrick.j.reedy@cbp.dhs.gov
(843) 579-6549
Pharmaceuticals, Health & Chemicals Center - New York, NY
Team Code 081
HTS Ranges:

2801-3302, 3402-3405, 3407-3604,3606-3817, 3819-3825, 4014, 9018-9019, 9021-9022, 9402

Center Contact: CEE-Pharmaceuticals@cbp.dhs.gov
(866) 295-7624 code 01
Local Contacts: SIS Leslie Holmes
leslie.w.holmes@cbp.dhs.gov
(843) 579-6545
Senior IS Martita Shortridge
martita.shortridge@cbp.dhs.gov
(843) 579-6551
IS Christine Webster
christine.b.webster@cbp.dhs.gov
(843) 579-6536

Import Specialist Fax Number:

Fax Number for all Local Import Specialists:

(843) 579-6607

Fines and Penalties
Phone Number: (843) 579-6516
Fax Number: (843) 579-6606

 

Entry Division
Phone Number: (843) 579-6524
Fax Number: (843) 579-6610

 

U.S. Customs and Border Protection Service Center - DC Headquarters
Phone Number: (877) 287-8667
Fax Number: None

 

Facilities and Crossings: 
Container Examination Station
Phone Number: (843) 764-9420
Fax Number: (843) 760-5561
Hours of Operation: 8:00AM - 4:30PM (EST), Monday - Friday

 

Charleston International Airport - Admissibility
Phone Number: (843) 552-2696
Fax Number: (843) 552-2584
Hours of Operation: 24 Hours, Seven Days A Week

 

Columbus Street Terminal
Phone Number: (843) 727-4387
Fax Number: (843) 727-4114
Hours of Operation: 8:00AM - 5:00PM (EST), Monday - Friday

 

Vessel Entrance and Clearance (at Columbus Street)
Phone Number: (843) 727-4162
Fax Number: (843) 727-4114
Hours of Operation: 8:00AM - 5:00PM (EST), Monday - Friday

 

Wando Terminal
Phone Number: (843) 881-3412
Fax Number: (843) 881-9093
Hours of Operation: 6:00AM - 10:00PM (EST), Monday - Friday

 

Container Examination Station (Agriculture)
Phone Number: (843) 764-9420
Fax Number: (843) 760-5561
Hours of Operation: 8:00AM - 4:30PM (EST), Monday - Friday

 

Advanced Targeting Unit
Phone Number: (843) 745-2690
Fax Number: (843) 745-2691
Hours of Operation: 6:00AM - 10:00PM (EST), Seven Days A Week

 

Export Cargo
Phone Number: (843) 881-3412
Fax Number: (843) 881-9093
Hours of Operation: 7:00AM - 3:00PM (EST), Monday - Friday