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Lapse in Federal Funding Impact on CBP Website Operations Notice

NOTICE: Due to the lapse in federal funding, this website will not be actively managed. This website was last updated on December 21, 2018 and will not be updated until after funding is enacted. As such, information on this website may not be up to date. Transactions submitted via this website might not be processed and we will not be able to respond to inquiries until after appropriations are enacted.


Aviso del impacto de la interrupción de fondos federales en las operaciones del sitio web del Oficina de Aduanas y Protección Fronteriza de los Estados Unidos (CBP, por sus siglas en inglés)

AVISO:  A causa de la interrupción de fondos federales, este sitio de web no será administrado activamente. La última actualización a este sitio web se realizó el 21 de diciembre de 2018 y no se harán más actualizaciones hasta que el gobierno reanude operaciones; por ende, puede que el sitio web no refleje la información más reciente. Es posible que no podamos procesar transacciones ni responder a
preguntas hasta que se reanuden operaciones.

Area Port of Jacksonville, Florida - 1803

Port Type: 
Service Port
Port Code: 
Location Address: 
10426 Alta Drive
Jacksonville, FL 32226
(904) 714-3100
(904) 714-3301
Office Hours: 
Currently closed
8:00 am-5:00 pm EST
8:00 am-5:00 pm EST
8:00 am-5:00 pm EST
8:00 am-5:00 am EST
8:00 am-5:00 pm EST
Directions to Port Office: 

I-295 East

Take I-295 East to the FL-105 Heckscher Dr/Zoo Pkwy; Go West

Turn right onto New Berlin Road

Turn left onto Alta Drive

10426 Alta Drive is on the left


Reporting Requirements

Deferred Inspections - Individuals are requested to call in advance to confirm appointment at (904) 714-3100 X7. Deferred Inspections operating hours are 8:00 am - 12:00 noon, Wednesday & Friday only. Office is located at 10426 Alta Drive, Jacksonville, FL 32206.

Contact Information

  • For Questions on seizures and penalties, call the Office of Fines, Penalties, and Forfeitures, in the Area Port of Tampa, Florida, at (813) 228-2385.
  • Outbound/Vehicle Exports It is strongly encouraged that all inquiries be made via email to

Special Instructions

The Port of Jacksonville has an airport and seaport with both cruise ship and cargo processing responsibilities. Port personnel are the face at the border for most cargo and visitors entering the United States. Here CBP enforces the import and export laws and regulations of the U.S. federal government and conducts admissibility activities. The Port also performs agriculture inspections to protect the USA from potential carriers of animal and plant pests or diseases that could cause serious damage to America's crops, livestock, pets, and the environment. This port is designated as a Class A Port of entry for all aliens.

Service Contacts: 
Commodity Specialist Team - Jacksonville
Phone Number: (904) 714-3100 X6
Fax Number: None


Outbound/Vehicle Exports
Phone Number: (904) 714-3100 X8
Fax Number: (904) 714-3303


Assistant Port Director - Tactical
Phone Number: (904) 714-3158
Fax Number: None


General Office
Phone Number: (904) 714-3100
Fax Number: (904) 714-3303


Entry Control - Jacksonville
Phone Number: (904) 714-3100 X5
Fax Number: None