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Instructional Systems Specialist

Job Series: 1750 (OPM Classification & Qualifications)


Types / Parentheticals

  • Instructional Systems Specialist
  • Supervisory Instructional Systems Specialist
  • Deputy Assistant Commissioner, Training and Development



This series includes professional positions, which administer, supervise, provide analysis, design, develop, and evaluate the training activities employed to support the training and education of more than 60,000 employees. The Office of Training and Development’s (OTD) Instructional Design Center (IDC) is responsible for providing centralized leadership and direction of training programs for the entire Customs and Border Protection (CBP) workforce.


Duties at CBP

The primary duties of this position involve a wide range of activities involved in establishing and enforcing a standardized instructional systems development process for delivering training at all levels of the organization. Instructional Systems Specialists serve as CBP’s subject matter experts in the area of instructional systems design.

Typical work assignments may include:

  • Serving as lead analyst, course/program designer, or contract manager for major projects, including the design, development, revision, delivery, or evaluation of courses or instructional packages;
  • Assessing the strengths and weaknesses of alternative methods for job-based teaching/learning, including lecture, computer-based instruction, simulation, video-disc, and programmed instruction; and assessing the procedures, methods, and results of job cognitive task analyses and their utility for the development of instructional packages;
  • Analyzing and evaluating various types of documents (e.g. training requirements statements, training development plans, course outlines, instructional program guides, contractor training guides, etc.) for adherence to instructional systems design principles and practices;
  • Resolving conflicts in the design and development of training system methodologies and coordinating the development of information regarding any training issues evolving as a result of new, impeding regulations;
  • Representing CBP and/or OTD at meetings and conferences on instructional system design issues for training throughout CBP;
  • Planning and directing all or parts of the major phases of the instructional systems design process, including needs analysis, task analysis, course/program design and testing, selection of instructional methods, and formative and summative evaluations; and
  • Making training policy and doctrine recommendations to senior management, which may include adopting, modifying, or dropping various types of instructional methods and approaches and using the best state-of-the-art training technologies.



  • Various


Application Process

View the Professional Staff Application Process page for more details

Last modified: 
August 8, 2018